Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch)

Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch) Reviews

Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch)

No.108 Songbai Road, Siming District, Xiamen, Fujian, 361000, ChinaView Hotel Details
Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch)
Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch)Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch)Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch)
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Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch) Guest Reviews

4.7/5
Outstanding
1733 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1733)
Positive reviews(1683)
Reviews with photos/video(180)
Easy to get around(231)
Classy environment(183)
Convenient location(153)
Close to metro(106)
Quiet & comfortable(100)
Friendly front desk staff(61)
Perfect for business trips(24)
Secluded lake view(5)
Negative reviews(50)
Xin
Cozy Parent-child Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
It’s very clean and new! The crew is very nice and it’s just 10 mins to Xiamen Railway Station!❤️ will visit again when I’m in Xiamen!
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
William
Lake-view Double Room
Stayed in Jan 2025
Couples
4 review
4.5/5
Great
Posted on Feb 17, 2025
Big window and clean rooms, location is okay
Response from Property: 尊敬的賓客,感謝您入住旭爾皇酒店,我們一直致力於為您營造舒心的住宿環境和提供優質的服務!也非常感謝您對酒店的肯定,酒店距離地鐵站一、二號線200米,旁邊有多條公交車出行,為您的出行提供了便利,期待再次光臨,祝您旅途愉快!
Alessandro
Cozy Parent-child Room
Stayed in Dec 2022
Travel with friends
8 review
4.5/5
Great
Posted on Jan 24, 2023
Nice hotel close to metro line 2. Very friendly and helpful staff. Overall very comfortable and well equipped room and bathroom. On the other hand, extremely hard bed mattress.
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
福虎吉兔
Comfy Double Room (Without window)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 1, 2025
I was upgraded for free on my first visit. The price is very affordable and the lady is very kind. I highly recommend all guests to come here and try it. It is very convenient for business trips, etc.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住旭爾皇酒店,我們一直致力於為您營造舒心的住宿環境和提供優質的服務!也非常感謝您對酒店的肯定,酒店距離地鐵站一、二號線200米,旁邊有多條公交車出行,為您的出行提供了便利,期待再次光臨,祝您旅途愉快!
Guest User
Queen Room
Stayed in Jan 2025
Family
2 review
2.5/5
Posted on Feb 7, 2025
The room stinks. We arrived at the room around 10pm and could smell the stench as soon as we entered. The front desk said that dehumidifiers can remove the stench, so we closed the windows to try it and it improved. We didn't ask to change rooms, but we didn't expect that the workers were dealing with the garbage at around 6am the next day. We woke up directly from the stench. We checked out early in the morning and reported it to the front desk, who said it was the garbage disposal point for the restaurant.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience in your busy schedule. We are very sorry that we did not bring you the best stay experience. The hotel will immediately rectify and improve it. Thank you very much for your valuable suggestions. The hotel has no restaurant and no catering waste. This picture is not of this hotel. After verification with the property management office of the building next door, it was found that this was a temporary pile during the Spring Festival and was indoors, and all of it has now been removed.
Guest User
Cozy Parent-child Room
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The location is very convenient. There is a subway station right outside. There are many restaurants around. There is a lot of choice of snacks and seafood restaurants. The room is relatively large and there is no odor. Recommended 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
All in all, it was a very satisfying stay. I booked four nights at first and then renewed it for one more day. It was very convenient to operate on Ctrip. I forgot to take pictures of the room, but it was similar to the pictures on Ctrip. I recommend everyone to eat ginger duck, it's delicious! Service: The front desk lady is very friendly; if you order takeout, fill in your room number and it will be placed on the table downstairs for you to pick up Hygiene: The room is generally OK. The towels in the bathroom and the bed are changed every day. The sheets and quilt covers are quite clean, but some unused corners will have dust. For example, there is a lot of dust in the gap of the wall lamp behind the TV, which should have been basically not cleaned. If the corners are also cleaned, I think it will be more comfortable Facilities: I have to complain. I saw that some rooms on the Internet have a separate room for the bathroom and toilet at the entrance, but the one I was assigned has no obstruction when I enter the door. I live alone so I am too lazy to change, but friends who come out to live together may find it inconvenient. I don’t know if it’s just my room. Anyway, the bathroom door is extremely difficult to push open. I almost couldn’t get out of it when I took a shower on the first day. It shares a sliding door with the toilet; the TV remote control is also extremely difficult to use. Sometimes I press the confirmation and left and right keys madly and nothing happens; finally, except that the charging plug at the bedside sometimes has poor contact and power failure, other facilities are quite complete. Environment: The room is well soundproofed, but the door is not. I can hear footsteps from where I sleep in the corridor outside whenever someone passes by. Fortunately, there are not many people in the corridor at night. Summary
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Ziqidonglaijianlai
Queen Room
Stayed in Dec 2024
Business travelers
17 review
4.5/5
Great
Posted on Jan 17, 2025
The view from the room is in the community, it is convenient to travel, you can eat at the nearby shopping mall upstairs, it is very close to walk, the service is very good, the room is clean and tidy, and it is convenient to take a taxi
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
GarryKao
Queen Room
Stayed in Dec 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The room is very nice. I stayed here after running the Xiamen Marathon. Fujian people are very welcoming. There are also many delicious Fujian dishes. I recommend it to everyone. Come back when you have time. I will stay here again when I go back. It's really nice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Mocuidezijin
Comfy Double Room (Without window)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room is small, well-equipped, hygienic and clean, with a CP value of 👍🏻👍🏻. Although there are no windows, the lights can be adjusted in a variety of ways. The room will not be dark and there is no abnormal smell.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Lake-view Double Room
Stayed in Nov 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Dec 20, 2024
I booked a lake view king bed. The room was quite big. The window faced the Songbai Park behind. It was very quiet. I slept well after one night. The Lucuo subway station is right outside the door, and the transportation is also very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Linglong Queen Room
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The main thing is that you can park your car, which is very convenient. It is very close to SM. Facilities: very new and good Environment: quite large. Service: very good. It is not bad to come here with my husband. I like the quiet environment. The price is very moderate.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Anonymous User
Comfy Double Room (Without window)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is located in the city center, next to Metro Line 1 and Line 2, with convenient transportation. It is next to Tianhong Shopping Mall and SM City Plaza for convenient shopping. There are many snacks next to the hotel. The service of the hotel front desk staff is particularly good. It is worth recommending. The room is clean, the bathroom space is large, the decoration is fashionable and novel, the equipment is new, and there is a smart toilet. It is a must-choose hotel when visiting Xiamen.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The facilities are smart and clean, very close to the subway station, and the service is good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing high-quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from the subway station Lines 1 and 2. There are many buses nearby, which provides convenience for your travel. We look forward to visiting you again. I wish you a pleasant journey!
Guest User
Lake-view Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I came to Xiamen from Guangzhou during the National Day holiday. I chose this hotel after a long time. The manager at the front desk and the service guys and girls were very nice. The room was also very big and cleaned on time. The room was very clean and the bed was very comfortable!! This hotel is the most satisfactory for my trip to Xiamen!! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Xuerhuang Hotel. We have been committed to creating a comfortable accommodation environment and providing quality services for you! Thank you very much for your affirmation of the hotel. The hotel is 200 meters away from Metro Line 1 and Line 2, and there are many buses nearby, which provides convenience for your travel. I look forward to visiting you again and wish you a pleasant journey.