Zao Kokusai Hotel Reviews

An old style hotel with a beautiful Onsen and nice foot spa. Friendly staff who tried their best to explain things in English. Nice free transfer service to and from Yamagata station but need to book 3 days prior. Breakfast and Dinner options are fantastic and very tasty. Also walkable to the Cable car station.

The hotel rooms are spacious and the environment is comfortable. The large public bath has a nice environment and is divided into indoor and open-air baths. Breakfast and dinner are also delicious, the food quality is high, I will come again next time!

I really recommend this hotel 10 points! The private room is 10 points cheap, the view from the room is beautiful, the hygiene is 10 points good, and the service is also very good 

The hotel is generally good. It is right next to the ski resort, very convenient. The hotel service is good. The environment and scenery are beautiful. The outdoor hot spring is very large and great. The breakfast is OK.

The hotel is very large, with very good facilities. You can rent ski equipment, buy ski tickets, have a good dinner, and the service staff is warm and thoughtful. It is a very good stay experience

The Japanese style is in the South Building. It is relatively old and has a bit of an old-fashioned feel. The room is relatively small. The toilet is not automatically flushed! Except for the tatami, which is more fun. It is not the most recommended room type.

I'll go again if I have a chance. The dinner is great.

There was a problem when reserving the shuttle bus. The hotel required that the shuttle bus be reserved three days in advance, but the hotel must be notified through the form on the official website. Two of the two items in the form were to fill in the phone number and hiragana. Hiragana can also be found on the Internet. I tried filling in my home phone number, but it didn't pass the check on the form, so the notification couldn't be sent. The online voice call using Trip.com only has Japanese phone recording, so it must have been after office hours. I once asked Trip.com customer service to help contact the hotel and asked for a real reservation or email address, but the reservation was rejected and the email was not responded to. The whole process gave the impression that the hotel did not want guests to successfully reserve a shuttle bus. I hope the hotel can improve this. The name always has the word "international" in it, so I hope the service can also connect to international customers.

The hotel is located in the middle of the hill next to the cable car station. It is recommended to reserve the shuttle bus in advance, otherwise you will have to walk the slope to get to the hotel. It’s great if you go skiing in winter. The large bath is comfortable and has a foot bath. Loan cut wind bath is also not vulgar

The hotel staff are enthusiastic and the food is of good quality. The East Wing where we stay is very new and clean, and the hygiene is very good. The hot spring facilities are good, and other supporting facilities are also very good. Overall, I am very satisfied. The hotel is close to Ji Station, which is very convenient for hiking and hiking.

The hotel room is large, the indoor and outdoor hot springs are very good, and the surrounding environment is also good. The attitude of the service staff is very good. The hotel's breakfast is also rich. So next time I come to Yamagata Prefecture, I will stay at this hotel again.

The hotel is very close to the cable car station, very convenient. All the hotel staff are very polite. Dinner was good and plentiful. But at night, I often heard the banging sound of doors in some rooms on each floor, which was very disturbing.

The house is OK, it's quite big, the location is OK, you can slide in and out, but the facilities are a bit old, the service is a bit poor, the medicine I left in the hotel when I changed rooms the next day was thrown away by the cleaner

This stay includes dinner. The copper plate beef is really delicious and highly recommended. The outdoor naked hot spring facilities are also very good. There are also free popsicles to eat. I will visit this hotel again next time.