〒990-2301 Yamagata, Zaoonsen, 46, Zao onsen, Yamagata City, Yamagata Prefecture, 990-2301, JapanView Hotel Details
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Zao Onsen Omiya Ryokan Guest Reviews
8.6/10
Very Good
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.5
Service8.3
Cleanliness9.1
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All reviews(67)
Positive reviews(24)
Reviews with photos/video(11)
Clean and tidy(7)
Awesome stay(7)
Awesome rooms(7)
Friendly staff(5)
Awesome amenities(4)
Delicious breakfast(4)
Negative reviews(1)
Sivanutt
Retro Japanese Style Room(8 Tatami)
Stayed in Dec 2024
Couples
34 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Japanese Ryokan Stylel was nice.
It closed to ski resort very convenient if you plan to play ski too.
If you come in winter. You can see outside view from your room with a lot of snow. That's was great.
Guest User
Retro Japanese Style Room(8 Tatami)
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 26, 2024
I have a wonderful time at Zao Onsen Omiya Ryokan!
The front desk able to speak basic english. I booked a traditional style of futon bed, everything is clean.
Their dinner is strongly recommended! Abit pricy but definitely worth it
Wang Ngai
Modern Japanese Twin Room
Stayed in Jan 2025
Couples
9 review
8.0/10
Very Good
Posted on Feb 22, 2025
My stay at the hotel was decent. The room was clean, and the bed was comfortable enough. The staff was generally polite, but I felt they could have been more attentive. The location was convenient, and the breakfast was satisfactory. Overall, it was a standard experience without any standout features.
Baconeggs
Retro Hollywood Japanese Twin Room
Stayed in Feb 2025
Travel with friends
14 review
6.0/10
Posted on Mar 20, 2025
5-8 min walk to nearest ski lift. Food is good. Shops and restaurants are nearby.
Angeline
Retro Hollywood Japanese Twin Room
Stayed in Nov 2023
Couples
13 review
9.0/10
Great
Posted on Dec 26, 2023
Great Ryokan and food. Thoroughly enjoyed our stay at this place. From the outside it didn’t look like a hotel for tourists but we’re pleasantly surprised after we stepped inside. It’s a beautiful Ryokan and probably the best in the area. Only complaint is there’s nothing much else around. Most of the restaurants are closed for business and not many shops around as well.
ATKY
Modern Japanese-Style Room with A View (Non-Smoking Throughout) [Modern][Japanese Room][Non-Smoking][Mountain View]
Stayed in Dec 2023
Family
6 review
7.0/10
Posted on Apr 11, 2024
Great
Jingting
Retro Japanese Double Room
Stayed in Feb 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Mar 22, 2025
The room was great
The service was excellent
The bed was very comfortable
The breakfast is also very good
Nearby ski resorts
It is really a hotel that I will stay in again
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Mikhail
Modern Japanese Style Room, 10 Tatami Mats (Non-Smoking) (No Bathroom)
Stayed in Feb 2025
Couples
17 review
10.0/10
Outstanding
Posted on Mar 14, 2025
We stayed here for the second time in three days, it's a pity there were no places for all the days. Our favorite oyokan in Zao! I definitely recommend it to everyone!
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vvnlovesgoingout
Retro Hollywood Japanese Twin Room
Stayed in Jan 2025
Travel with friends
3 review
9.0/10
Great
Posted on Mar 21, 2025
Transportation: We arrived by chartered car, not sure if it would be easy to get there by ourselves, but they have their own parking lot. There is a small uphill slope at the entrance of the hotel in the parking lot, which is a little slippery when it snows, so be careful.
Hotel: Tatami in all rooms! You have to take off your shoes as soon as you enter the hotel ~ Japanese-style hotels are very clean 🥹No problem! There are not many rooms but there is no elevator, so you have to carry your luggage up (the hotel staff will help you carry it, but you have to carry it yourself when you check out 🤣). The route is a bit complicated, like a maze 🤣, but it's quite interesting! There is also a public space on the 2nd floor where you can eat and drink!
Service: The staff at the counter don’t speak English very well, so communication is a bit difficult. It can even be said that they are very confused... Maybe you should prepare a translation machine! It is also best to confirm the scheduled items (such as shuttle buses) again and again!
Facilities: There is no bathroom in the room, but there is a 24-hour large bath! The bathhouse is small but well-equipped
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Tiande🐳henzhengjing🍯pumpkin
Retro Japanese Style Room(8 Tatami)
Stayed in Dec 2024
Family
8 review
10.0/10
Outstanding
Posted on Jan 29, 2025
Facilities: Complete. The bathing area is on the first floor. Very comfortable Zao Onsen. It belongs to the upper bath area (no shower in the room). Very clean. Hygiene: Very clean. Tatami. Environment: Very quiet. Service: Great. The front desk made an appointment for a shuttle bus to Zao Shaku. The snow scenery is beautiful.
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Guest User
Retro Hollywood Japanese Twin Room
Stayed in Nov 2024
Family
2 review
10.0/10
Outstanding
Posted on Dec 26, 2024
The room was very clean. The breakfast and dinner included in the hotel were very rich and delicious. The hotel is about 7 minutes away from Zao Ski Resort.
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Bryan Wang
Retro Japanese Double Room
Stayed in Oct 2024
Solo travelers
8 review
9.5/10
Amazing
Posted on Nov 17, 2024
Very good hotel experience. The hot spring is great, very clean, and the room is large. The breakfast variety is too rich.
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Guest User
Modern Japanese Twin Room
Stayed in Jan 2025
Family
20 review
10.0/10
Outstanding
Posted on Feb 14, 2025
Traditional Japanese inn, but bright, new room facilities, reasonable layout. The hot spring is comfortable. There are massage chairs in the public area on the second floor, and coffee and snacks are provided free of charge. It was a pleasant surprise compared to the first day of staying in the hotel.
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Benyuanbenyuan
Modern Japanese Twin Room
Stayed in Jan 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Feb 5, 2025
The hotel is quite good in the hot spring town, but the hot spring pool is too small and the water is not hot enough.
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Guest User
Basic Room, 1 Large Twin Bed (No Bathroom)
Stayed in Jul 2024
Travel with friends
245 review
6.0/10
Posted on Aug 4, 2024
The hotel has two sister stores, namely "Zao International" and "Zao Four Seasons" where you can soak in hot springs for free. The hotel also provides three public hot spring coupons and discounted "Open-air Hot Spring" tickets. If the clerk does not introduce it, just ask for it. !