SM Plaza Store, Xiamen Gaoqi Airport

SM Plaza Store, Xiamen Gaoqi Airport Reviews

SM Plaza Store, Xiamen Gaoqi Airport

No.902-906 Yuanshan South Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
SM Plaza Store, Xiamen Gaoqi Airport
SM Plaza Store, Xiamen Gaoqi AirportSM Plaza Store, Xiamen Gaoqi AirportSM Plaza Store, Xiamen Gaoqi Airport
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SM Plaza Store, Xiamen Gaoqi Airport Guest Reviews

4.6/5
Very Good
2057 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2057)
Positive reviews(1977)
Reviews with photos/video(207)
Friendly front desk staff(151)
Classy environment(142)
Easy to get around(112)
Convenient parking(73)
Close to airport(53)
Perfect for business trips(26)
Stayed multiple times(21)
Has rooms for families(7)
Negative reviews(80)
DREMO
Business Queen Room
Stayed in Jul 2024
Couples
16 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Amazing hotel, would book again when next I visit Xiamen!!, highly recommended
Response from Property: Hello! Thank you for your stay experience at Xiamen Outidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Outidao City Hotel is 10 minutes from SM Shopping Mall Plaza and 12 minutes from the airport. We look forward to your visit to "Outside Island" again. ," Discover more unique features with us and wish you a happy life!
dp travel
Business Queen Room
Stayed in Jun 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Clean and friendly staff. Good location next to airport.
Response from Property: 您好!感謝您在廈門外島城市酒店的入住體驗,您對酒店的喜愛與分享使我們倍感榮幸,廈門外島城市酒店距離SM購物中心廣場10分鐘,距離機場12分鐘,期待您再次光臨“外島,”與我們一起發現更多獨特之處,祝生活愉快!
David Hess
Business Queen Room
Stayed in Jun 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Jul 31, 2023
Great hotel with amazing service. I stayed for one week and the room was very clean. During my stay there was a typhoon and the staff was amazing to help with all information and safety precautions. I felt very welcomed through the whole time. Even the cleaning and security staff are all very friendly. The location is okay, walking distance to restaurants and SM Mall, but not close to Metro Station. Anyway Taxi can get you around Xiamen quite fast. I will come back. Thank you.
Response from Property: Dear guest: Hello! Thank you very much for choosing Waidao City Hotel. We are glad to see your good comments on the island. Your recognition is the greatest affirmation and honor for us. With your encouragement, we will continue to maintain high-quality service and do better and better. We sincerely look forward to your next visit.
ChaLove
Business Queen Room
Stayed in Feb 2023
Solo travelers
28 review
4.5/5
Great
Posted on Mar 4, 2023
This hotel is good for sleeping if you have a flight in the morning. Close to the airport. I liked the lighting options and the room is very big. Breakfast was a little oily but okay. I like that the robot brought me my food order to my door. That is cool and convenient. Only concern is that the room is a bit sexually suggestive, there was even a complimentary condom on the side table :/
Response from Property: Dear guest, thank you for staying at the Outer Island Hotel and being satisfied with our service. Thank you very much for your support and love for us. We will definitely work harder and wholeheartedly provide you with better service. We look forward to your next time Come! Thanks! PS. If you are satisfied with our service, the rating should be 5 points. thanks for your attention
Michael Xu Canwen
Family Room (Terrace)
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Overall is a great stay for a 4 star hotel
Response from Property: 您好!感謝您在廈門外島城市酒店的入住體驗,您對酒店的喜愛與分享使我們倍感榮幸,廈門外島城市酒店距離SM購物中心廣場10分鐘,距離機場12分鐘,期待您再次光臨“外島,”與我們一起發現更多獨特之處,祝生活愉快!
小皇爺愛旅行美食
Business Queen Room
Stayed in Feb 2025
Business travelers
24 review
4.2/5
Very Good
Posted on Mar 11, 2025
The location is a bit far, there is nothing to do nearby! But the foot bath behind it is ok! The room was clean and soundproof. But it is very convenient to take a taxi in Xiamen, so that can make up for the location problem.
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6/9
Response from Property: Thank you for your praise. Your satisfaction is our greatest reward. If you are satisfied, please give us 5-star praise next time. Waidao will continue to serve every customer well and provide you with the most satisfactory and comfortable rest environment!
Guest User
Business Queen Room
Stayed in Jan 2025
Travel with friends
1 review
3.3/5
Posted on Feb 16, 2025
I used to like staying in this hotel in Xiamen. This time it was not as good as I expected. When I arrived at the front desk, I told them that the person who made the reservation was A, not me. The front desk was operating for a long time and suddenly asked me: You didn't make the reservation under your name, did you? Then they opened a room that was occupied and asked me to change it to another one. He was with another person and said that they would upgrade me for free. In fact, the upgraded room was worse than the original one. It was very dirty, old, and worn out. There was also a musty smell. I was really afraid of having nightmares when sleeping in it. I really don't know if I will come here again in the future.
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Response from Property: Dear guest, hello! Thank you for your comments. We are very sorry for the inconvenience caused to you during the stay. We will actively adopt your suggestions and make corrections as soon as possible. We hope that next time we can give you a different experience. I wish you a pleasant journey~
Xiameme
Superior Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Traveling through Xiamen during the Spring Festival, to be honest, the cost performance is very high, it is very convenient to supermarkets, the price is definitely not expensive during the Spring Festival, the room facilities are also very clean, although I saw some bad reviews but I am still glad to choose this one, it should be very positive improvement, and there is free parking, I will choose this one next time 👍
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Response from Property: Dear guest: Hello! Thank you for your review. We will definitely arrange a better room for you next time to express our apology. We apologize for your unhappiness during your stay. Every city has its reasons for people to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Waidao will be the warmest and most unique one in your memory! Come back to Waidao often. Wish you well!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel service environment is very good. I will stay here again next time. I am very happy. Xiao Zhu at the front desk is very nice and enthusiastic.
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Response from Property: Dear guest: Hello! Thank you for your review. We will definitely arrange a better room for you next time to express our apology. We apologize for your unhappiness during your stay. Every city has its reasons for people to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Waidao will be the warmest and most unique one in your memory! Come back to Waidao often. Wish you well!
Guest User
Business Queen Room
Stayed in Dec 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The room is fully equipped with disinfection utensils and disposable utensils. I asked the front desk for a pair of tea sets and made my own tea. The lighting has many modes. It is good value for money.
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Response from Property: Thank you for your praise. Your satisfaction is our greatest reward. If you are satisfied, please give us 5-star praise next time. Waidao will continue to serve every customer well and provide you with the most satisfactory and comfortable rest environment!
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Couples
44 review
4.7/5
Amazing
Posted on Jan 6, 2025
Very satisfied overall. The staff is very enthusiastic and the service is very satisfactory! There is free parking service, which can save a lot of parking fees! The environment and facilities of the hotel are also good, and the cost performance is relatively high!
Original TextTranslated by Google
Response from Property: Thank you for your praise. Your satisfaction is our greatest reward. If you are satisfied, please give us 5-star praise next time. Waidao will continue to serve every customer well and provide you with the most satisfactory and comfortable rest environment!
Guest User
Business Queen Room
Stayed in Nov 2024
Other
8 review
2.8/5
Posted on Jan 4, 2025
The room was generally OK, but the bad thing was that the air conditioner in the room was broken and could not be adjusted. It was funny that it was set to 30℃ for the whole night, which was very cold. The front desk staff could not solve it. The room was not soundproofed well, and the sound of the car downstairs was not soundproofed well. … The hotel can park conveniently, but the elevator cannot be taken up from the underground~
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Response from Property: Dear guest, hello! Thank you for your advice. We are very sorry for the inconvenience caused to you. We will actively adopt your suggestions and make corrections as soon as possible. The hotel will also try its best to give every guest a good stay experience. Therefore, the air conditioner will be turned on for 30 minutes before each room is checked in to ensure good ventilation in the room. Regarding the sound insulation problem you mentioned, the hotel attached great importance to sound insulation during the initial construction and preparation period. The sound insulation technology was completed by inviting relevant construction departments, and multiple rounds of tests showed that the noise values ​​in various parts of the hotel were 30-35 decibels. As for the parking problem, it is stated on the official website of Ctrip that the hotel parking belongs to the public parking lot. You can't get up from the underground parking. Regarding the problem you raised, you can contact our front desk in advance to provide you with good service. Avoid similar situations. We are deeply sorry for the air conditioning problem you mentioned. We apologize again! I hope that you can have a different experience when you stay next time. I wish you a pleasant journey~
Guest User
Business Queen Room
Stayed in Nov 2024
Couples
6 review
4.5/5
Great
Posted on Dec 23, 2024
The location of this hotel is really great. It is very convenient to travel. There are many delicious and fun places around. The hotel staff are very professional and have a very good attitude. Any problems can be solved in time. The room facilities are also complete and new, which makes it very safe to live in. In particular, the hotel's sound insulation is very good, and I slept soundly at night. Highly recommended to everyone!
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Response from Property: Thank you for your praise. Your satisfaction is our greatest reward. If you are satisfied, please give us 5-star praise next time. Waidao will continue to serve every customer well and provide you with the most satisfactory and comfortable rest environment!
Guest User
Elegant Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The hotel is located near SM Plaza, and the transportation is very convenient. Girls can go shopping, eat, and check in without any delay. The hotel has an intelligent robot that is available 24 hours a day, which is very convenient. The front desk service is also very good, and the ladies are very nice. The bed in the room is also very comfortable. It is not a particularly soft mattress. It is just right and comfortable to sleep on. It is also equipped with a small tea table and a refrigerator, which can be said to be very considerate. The room is large and the lighting is very good. The key is that the bathroom drains super smoothly. I recommend it to my family 🐣
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Response from Property: A few simple words are full of trust, steady happiness, and a sense of accomplishment that others can't take away or erase. What Waidao Hotel likes is that you type out all the words about recognition when you tap on the keyboard. I wish you a happy life! ! Dear guest: Hello! I am very glad that you chose to stay at Waidao Hotel. I am very happy to see your evaluation! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast combines Chinese and Western, with rich varieties and delicious, and there are also intimate suppers~comfortable gym and laundry room. Home is a sheltered harbor, a warm nest, and a corner of warm body and mind. Only love can be home. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart, and look forward to your next home! Thank you very much for your good comments. We hope to accompany you all the time and feel the infinite beauty of the journey of life together. Only a good mood can bring good scenery, and a good eye can bring good discoveries. Thank you for discovering and choosing me. We will insist on providing good quality and good service! We not only hope to bring you a good environment and meticulous service, but also hope that you will receive a deep and affectionate bloom! Waidao has always been accompanied and supported by you all the way. I believe we will do better and give you better service in return. I wish you a happy summer! Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope Waidao will be the warmest and most unique one in your memory! Come back to Waidao often, I wish you: well!
Guest User
Business Queen Room
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The room is nice, free parking is available, and the front desk staff is very attentive
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Waidao will be the warmest and most unique one in your memory! Come back to Waidao often, and I wish you well!