Hotel Keihan Kyoto Grande

Hotel Keihan Kyoto Grande Reviews

Hotel Keihan Kyoto Grande

31 HigashikujyoNishisanno-Cho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8003, JapanView Hotel Details
Hotel Keihan Kyoto Grande
Hotel Keihan Kyoto GrandeHotel Keihan Kyoto GrandeHotel Keihan Kyoto Grande
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Hotel Keihan Kyoto Grande Guest Reviews

4.4/5
Very Good
628 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(628)
Positive reviews(600)
Reviews with photos/video(146)
Easy to get around(124)
Convenient for shopping(60)
Delicious breakfast(45)
Close to airport(35)
Luggage delivery service(10)
Stayed multiple times(9)
Delicious buffet(6)
Negative reviews(28)
Guest User
Triple Room - Non-Smoking
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 28, 2024
Convenient location, beside got shopping mall, opposite is kyoto station, easy accessible
Response from Property: Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.
Mike Mike travel
Twin Room - Non-Smoking
Stayed in Aug 2024
Family
4 review
3.0/5
Posted on Aug 28, 2024
The power socket cannot turn on our hairdryer. The air conditioner is noisy. I can hear the vibration of the blower. However the breakfast is good.
Response from Property: Thank you very much for staying at Hotel Keihan Kyoto Grande.We would also like to thank you for taking the time out of your busy schedule to post a review.All of our staff are relieved that you were able to enjoy our hotel's signature breakfast during your stay and that you had a relaxing time.However, we apologize for the inconvenience caused by the noise of the air conditioner in your guest room.We will continue to take advantage of our location and strive to be a hotel that provides a more comfortable stay for our customers.We apologize for the inconvenience, but we hope that you will use our hotel again when you come to Kyoto.HOTEL KEIHAN KYOTO GRANDE
Smith
Twin Room - Non-Smoking
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Classic Japanese business hotel - perfect location near the train station Very good breakfast and super clean room
Response from Property: Thank you very much for staying at our hotel.We would also like to thank you for taking the time to post a review despite your busy schedule.We are very pleased that you were satisfied with your stay.One of the attractions of our hotel is its proximity to Kyoto Station, and we have received many compliments from our guests.If you have the opportunity to visit Kyoto again, please be sure to use our hotel.All our staff look forward to welcoming you.Hotel Keihan Kyoto Grande
joeyhctan
Connecting Room - Non-Smoking
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 28, 2024
My booking was initially for a 46m² Connecting Room but was informed by hotel that my reservation was for 28m² Standard Quad Room. Chose to proceed after Trip proposed a solution. Hotel Location is very convenient, so near to Kyoto Station. There is a nice lounge area that provides free beverages for hotel guests between 2-8pm. Staff are very friendly, polite and helpful. Room was clean and comfortable. We enjoyed the Hotel buffet beakfast too. Hotel even provided luggage storage for us (till 8+pm) after we checked out. We really enjoyed the stay at the hotel!
Response from Property: Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande
unikornnn
Twin Room - Non-Smoking
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The hotel location is superb! Just a short walk to Kyoto station about 2-3mins and it’s right beside the Avanti mall where you can access easily such as Donki to buy stuffs! Love the location and the view from my room is just across from the station. Room wise, it’s pretty decent size at 21sqm and we are able to open our big luggages well. Amenities are free for us to collect at the main lobby where you can take what you need.
Response from Property: Thank you for staying at Hotel Keihan Kyoto Grand. We would also like to thank you for choosing our hotel over many others. Our location is located in front of the station, with convenient transportation and convenient transportation for all kinds of transportation. It has been well received by everyone. We can store your luggage for free before check-in and after check-out. Our entire staff looks forward to your visit again. Thank you for taking time out of your busy schedule to post. Keihan Kyoto Grand Hotel HIRAYABU
Liping
Single Room - Non-Smoking
Stayed in Oct 2024
Travel with friends
102 review
4.7/5
Amazing
Posted on Oct 31, 2024
Hotel is very near to Kyoto Station Room is pretty small
Response from Property: Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future.
Anonymous User
Twin Room - Non-Smoking
Stayed in Nov 2023
Couples
10 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Location within 5min walk from Kyoto Station. Room is big and spacious, especially for Japan.
Response from Property: Thank you for staying at Hotel Keihan Kyoto Grande.We look forward to your reservation next time you come to Kyoto!
YFLiu
Single Room - Non-Smoking
Stayed in May 2024
Business travelers
11 review
4.7/5
Amazing
Posted on May 16, 2024
Hotel is old but atay in a super good location . Connected with shopping mall and b1f is connected with the metro
Response from Property: Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.
Saucy
Twin Room - Non-Smoking
Stayed in Apr 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on May 3, 2024
This hotel was in a great position. Walking distance to several temples, and even closer to restaurants and the trains. Very eco friendly hotel, so all amenities were downstairs, and you could collect as much as needed (or as little). Would definitely stay there again.
Response from Property: Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.
Guest User
Triple Room - Non-Smoking
Stayed in Apr 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 14, 2024
It’s okay for families. But the mall besides close too early so if you are looking for some late night snacking you will have to cross some roads. Room wise, it’s a little furui so yeah. But can survive.
Response from Property: Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande
AryanAli
Twin Room - Non-Smoking
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 10, 2024
More than my expectations. Best location that is exactly infront of kyoto station, there is a crossroad directly to hotel. Clean and all service is available. Ice dispenser, iron, microwave also available free. Washing machine available is some floor. Clean with best service, friendlystaffs. Howeverb,i did not try breakfast or food there as the shops was in access to buy such as 7-11 or others.
Response from Property: Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review. We are very grateful to receive your encouraging words, which exceeded our expectations. We are very happy to hear that you were satisfied with your stay. We highly recommend the breakfast at our hotel, so we hope you will enjoy it the next time you visit. In addition to the variety of items available at our hotel, roast beef and prosciutto cut on the spot are also popular.All of our employees will continue to improve our work every day and strive to provide even greater satisfaction.We look forward to seeing you again.HOTEL KEIHAN KYOTO GRANDE　YAMAMOTO
Guest User
Queen Double Room - Non-Smoking
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 12, 2024
The location is perfect it is close to Kyoto station and Avinti Mall. In Avanti Mall you can find the Don Quijote shopping store.
Response from Property: Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.
Su*****lh
Twin Room - Non-Smoking
Stayed in Sep 2023
Family
3 review
4.5/5
Great
Posted on Nov 29, 2023
Location is super super good - right across Kyoto Station with Limousine Bus station just at ground floor. DONKI and other shops were just at a mall beside. Lots of eateries nearby esp at Kyoto Station so this is very convenient. Checkin and Checkout were easy with staffs guidance. I will readily come back again if prices are competitively good.
Response from Property: Thank you very much for staying at our hotel. Our establishment is located very close to Kyoto Station, with shops and restaurants adjacent to the hotel as well. We are grateful to our customers for the high regard they have expressed for our location. It means so much to us that you had a pleasant stay.We will continue to strive for excellence to further satisfy our guests.Thank you for taking the time to write a review.We, the staff, are looking forward to seeing you again.HOTEL KEIHAN KYOTO GRANDE
-Nik-
Twin Room - Non-Smoking
Stayed in Sep 2023
Family
13 review
3.7/5
Posted on Sep 17, 2023
Nice convenient location attached train station and shopping mall building accessible by simply taking the hotel elevator strait down to restaurants, bars, coffee houses, etc..but not the cleanest rooms I’ve stayed in if compared to other hotels in Japan of same category.
Response from Property: We apologize for the inconvenience caused to our customers due to the lack of consideration by the cleaning staff. We will continue to make improvements to satisfy even more customers. We hope that you will use our hotel again next time.
SoonWoei
Queen Double Room - Non-Smoking
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Konnichiwa from Malaysia! Very convenient to access all places in Kyoto. Very near to Kyoto station, shopping mall, plenty of nice restaurant nearby. Room is big & clean. I will be back again! :)
Response from Property: Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.