Xihe Fengrun Hotel

Xihe Fengrun Hotel Reviews

Xihe Fengrun Hotel

No. 18 Hejiacun Road (Near Xidian University), Beilin District, Xi'an, Shaanxi, 710068, ChinaView Hotel Details
Xihe Fengrun Hotel
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Xihe Fengrun Hotel Guest Reviews

4.3/5
219 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(219)
Positive reviews(204)
Reviews with photos/video(52)
Great location(25)
Large rooms(15)
Easy to get around(14)
Classy environment(13)
Friendly front desk staff(11)
Perfect for business trips(10)
Delicious breakfast(8)
Convenient for shopping(6)
Negative reviews(15)
Elton de Freitas Carvalho
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Sep 1, 2023
The room was very comfortable. The customer service from the lobby manager was excellent, and the cleaners team was very good, the location is very convenient, and I liked it.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Yizhanfengzhiliehuo
Deluxe Standard Room
Stayed in Jan 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 21, 2024
Generally speaking, it is ranked third in the world. During the Spring Festival, compared with other stores, the price is over 300, which is considered good.
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guests: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! We welcome you to come back and experience it again, and sincerely wish you a happy life!
Guest User
Deluxe Standard Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel is strategically located, with a food street right at the door. When you stay in room 1506, you will not be able to adjust the air conditioner. The room manager, Manager Yao, took the initiative to help adjust the air conditioner. The room staff, Yan Weifeng, cleans carefully and conscientiously. The bedding is very comfortable and highly recommended! [strong][strong][strong][strong][strong][strong]
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很開心能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再次回來體驗,真誠的祝您生活愉快!
Qiaoransandongnuan
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
23 review
4.7/5
Amazing
Posted on May 22, 2024
Overall, the experience is good, reaching the level of four diamonds. There is no need to say much about the hardware. After all, it is an old hotel, so my expectations are not too high. The room is quite spacious, and you get free fruit yogurt when you check in.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! We welcome you to come back and experience it again, and sincerely wish you a happy life!
Anonymous User
Deluxe Standard Room
Stayed in Sep 2023
Travel with friends
11 review
1.0/5
Posted on Oct 7, 2023
Super bad review, I rarely comment online, this must be reviewed once. First of all, the parking lot of the hotel is at the back. The security guard was unwilling to ask for it. After staying in the hotel, the smell was bad and the hygiene was unclean. The quilt was not washed and was old. The bathroom was not to mention old. How many years. An old TV is no bigger than a computer screen.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. If you come here next time, we also have a smart standard room here. This room type is newly renovated and upgraded by us. You can experience it. We have reported the hygiene issues to the housekeeping department. We will strengthen training and management in the future. We sincerely look forward to your visit again!
Guest User
Business Smart Room (Double Bed)
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 8, 2023
When I came to Xi'an, I visited Lintong Terracotta Warriors, Huaqing Pool, and the Sleepless City. I wanted to visit the City Wall, Bell Tower, South Gate, and Huimin Alley area, so I booked this hotel after researching it online. First of all, the room facilities and environment feel very new. The decoration is very new, hygienic and clean, the room is large, and the curtains, TV, lights and air conditioning can be controlled by intelligent voice, which is very convenient. There is a buffet restaurant on the 7th floor. I went there to eat in the morning. The environment and food are both good. Especially the hotel is very close to the South Gate and the city wall area. It takes about ten minutes to take a taxi, so it is very convenient to go back and forth. On the return trip, take the subway from the south gate. After exiting the station, you can reach the hotel in one bus stop at most. Especially after having dinner in the morning, I forgot my phone in the restaurant. I only remembered when I went downstairs to take a taxi and went back to the restaurant to look for it. A female manager at the door said that the employees found the tableware when they were collecting it. They were afraid that someone would take it away, so they kept it and handed it over to her. The female manager warmly reassured me and said that if I didn't pick it up in time, she would hand it over to the guest room and notify the front desk, who would find a way to contact me. Later, after verifying the number and registering the room number, it was handed over to me. I am very grateful to them for their sense of responsibility and attentiveness. It added to the good feeling of this stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Standard Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Stayed for one night and had a good experience. First, the environment is good. Downstairs is Xihe Food Street, which is very convenient for eating and shopping. Second, the transportation is convenient. I went to the Small Wild Goose Pagoda and walked there, which is about three or four stops away. In the evening, take Metro Line 5 to Nanmen to see the night view. It’s about two stops away from Bianjiacun Station. Third, the room is large, clean, and very comfortable to live in. Really recommend.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Standard Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
I have to say that I am very satisfied with the location and environment of this hotel. It's not too crowded and lively, but it still has the prosperity of a unique business district. Eating, shopping and traveling are all very convenient. The hotel's internal facilities are also good, especially the rooms are spacious. Although the decoration is a bit dated in some years, the beds are of good quality and the hygiene is good. The front desk, security and cleaning services are all satisfactory. The ideal travel experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Aug 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 2, 2023
The hotel has a good location, convenient parking and convenient transportation. It is very convenient to eat, shop and go shopping around. The hotel lobby is magnificent, and the elevator has floor control settings. You can only go upstairs with your room card, which makes you feel safe. After booking a room, the security guard in the lobby took the initiative to check the elevator, and the waiters encountered in the corridor of the floor took the initiative to say hello. The room is spacious, bright, and clean. The large bed is 2 meters wide and very comfortable. Satisfied, like it!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Standard Room
Stayed in Jul 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 31, 2023
Stayed in this hotel for one night and had a good overall experience. Although the decoration of the room is a bit old, the facilities are well maintained and very clean. In particular, the room is large, the floors are high, the two single beds are very spacious, and the bedding is also of high quality, making it very comfortable to sleep on. Have breakfast at the hotel the next day. The breakfast room is spacious and bright. The decoration is new and modern. The breakfast is rich in variety, including various staple foods, dishes, and porridge. The taste and quality are indeed worthy of a star rating. I will choose this store again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Standard Room
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 31, 2023
Nice hotel. The location is very good, close to the South Second Ring Road, very close to the Small Wild Goose Pagoda and the city wall. There is a food and commercial street on the street downstairs, which is very convenient for eating, playing and traveling. It has a total height of 27 floors and is quite large. I heard from the front desk that it has about 300 rooms. The room is clean and spacious. From the lobby on the first floor to the elevator to the guest room, the waiters and security guards are very warm and polite. It was a good experience and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Duobaorouya
Deluxe Family Room
Stayed in Dec 2023
Family
8 review
1.5/5
Posted on Jan 31, 2024
I came here because I could park for free. It was my first time staying at this hotel. After checking in and checking out, I paid more than 40 to park at my own expense. I wonder if I parked in the wrong place? I checked it when I got home later. The name of the payment recipient was the hotel. I asked the front desk of the hotel, and the front desk said that there was nothing they could do. If you paid this, there was no way for me to refund it. Should the hotel clearly mark the rules for the above-ground parking lot? The other good thing is the parking area because it was reserved for elders. The home is opposite the hotel and it is convenient to go back and forth.
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guests: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! We welcome you to come back and experience it again, and sincerely wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 26, 2023
The service attitude is good, the key is that the details are in place, the security guard actively blocks the elevator and swipes the card, parking is convenient, the guest room is very clean, and the room space is large, the lighting is good, the air conditioning temperature was turned on before check-in, this day's stay in Xi'an This hotel is really comfortable and a must-choice hotel when traveling. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 26, 2023
I usually don’t comment on hotels. It’s my first time visiting Xi’an. I had an unexpectedly good experience. I didn’t do much research at first. I saw that this hotel is close to the scenic spots, convenient for travel, and there are many snacks around. So I chose this hotel because of its hygienic facilities. Everything is great, including the buffet breakfast. Xi'an is so beautiful😍😍 I will come to Xi'an next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2023
The biggest luck of this trip is to stay in a comfortable hotel, because the weather in Xi'an is really too hot. I checked it out on Ctrip and found that this hotel is okay. The environment and transportation are convenient. The best feeling when entering the hotel is The security guard helps you carry your things, and the lobby is very cool. After checking in in a few minutes, you can go to eat. There are many people in the hotel, and several private rooms that can be seen are full. The hotel's accommodation environment feels a bit retro, the interior decoration is average, and the service It's still very welcoming, the price is reasonable, and there's breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!