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Location4.4
Amenities4.5
Service4.5
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Positive reviews(298)
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Negative reviews(18)
Edna
Seaview King Room
Stayed in Jun 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jul 14, 2024
Clean & conform
Response from Property: We are extremely pleased and touched to see your positive comments. Thank you for your support and encouragement, we will continue to maintain this good service standard. Have a nice day! 👍
Jace’s
Prestigious City-View Double Bed Room (Washing Machine + Fridge + Smart Toilet + Dual Mode Air Conditioner)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 28, 2024
Good.
Response from Property: 感謝您的點贊,您的滿意體驗是我們前行的動力。翹首盼望您的下次光臨,祝賀您生活愉快。
Guest User
Large Screen Projection Twin Room (Fridge+ Washing Machine+ Dual Mode Air Conditioner)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The room was nice, with a view of the Hong Kong-Zhuhai-Macao Bridge from the window, and it was quite quiet. The bathroom was a little small, and the bathroom door and toilet door were easy to collide with each other.
We booked a room late that night, but the butler Xiao Pan was very service-oriented, answered and solved the problem very quickly and in a friendly manner. We provided a guide to walk from the hotel to the Hong Kong-Zhuhai-Macao Bridge tour departure point!
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
Anonymous User
Light Luxury Sea View With Two Bedrooms And One Living Room
Stayed in Jul 2024
Other
2 review
3.3/5
Posted on Aug 25, 2024
The service of the hotel staff is OK, but the hygiene is not good enough. The room smells a bit, especially the toilet is really smelly, and it doesn't work even if the ventilation is turned on. It's not far from the Hong Kong-Zhuhai-Macao Bridge Port. I thought it was a bit difficult to get a taxi because there is not much development around, but the driver accepted the order very quickly. If you are going to Zhuhai, it is not so convenient, but it is still a good choice for those who want to go to Hong Kong and Macau. But now there are too many tour groups during the summer vacation 😂
Original TextTranslated by Google
Response from Property: 您對我們的差評讓我們感到萬分的慚愧。我們感謝您的反饋,因為這讓我們有機會去改正錯誤並提升我們的服務。希望在不久的將來,我們可以為您帶來更好的體驗。
Guest User
Prestigious City-View Double Bed Room (Washing Machine + Fridge + Smart Toilet + Dual Mode Air Conditioner)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Service: The check-in experience was very good. Xiaoxu, the housekeeper, was very attentive and patiently guided guests. The service provided to guests exceeded my expectations.
Environment: The room can see the sea, the decoration style is quite warm, it is a few hundred meters away from the Hong Kong-Zhuhai-Macao Port, it is very convenient to walk there, and the Hong Kong-Zhuhai-Macao Bridge can be seen downstairs.
Hygiene: The room is large and clean, and it is very reassuring to stay. The air conditioner is very cool, and the room is equipped with electric mosquito coils. The details are full, and I slept very well and quietly all night~
Facilities: The room facilities are complete, with a refrigerator, washing machine, and induction cooker. It is a very good apartment experience.
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
Guest User
Prestigious City-View Double Bed Room (Washing Machine + Fridge + Smart Toilet + Dual Mode Air Conditioner)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
I checked in with a nervous mood, but the room was unexpectedly very clean and the environment was very good. It is very close to the Zhuhai-Hong Kong-Macao Bridge Port. It takes about 5 minutes to walk to Port Tiandi. Port Tiandi and the port are connected buildings, and it is very close to the port. It is very convenient to go through customs. We went out in the early morning to go through customs to Hong Kong to catch a flight. This apartment is perfect. Highly recommended. Very cost-effective.
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
Guest User
Hong Kong Zhuhai Macao Bridge Landscape Seaview House
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Facilities: All facilities are new. The TV, refrigerator, washing machine, and even the protective film have not been removed. They are very new. The sofa and bed are very comfortable. It is worth staying here again.
Hygiene: The room and the community are very clean. When you step on the floor barefoot in the room, there is no dust or leftover garbage. It can be seen that it is very clean.
Environment: It is very close to Gongbei Port. It is very convenient for tourists going to Macau or Hong Kong. You can see the sea view and the Hong Kong-Zhuhai-Macao Bridge from the window of the balcony of the room. It is very beautiful. It is very quiet when you close the window when you sleep at night. The sound insulation effect is very good👍
Service: The service attitude of the front desk guy is also very nice. Messages will be responded to in seconds and guests will not be left waiting for a long time for a response👍It is commendable👍
If I have the opportunity to come to Zhuhai again, I will definitely stay here again.
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
The best place to stay on this trip, the house is very clean, the butler service is very considerate, it is very close to the Hong Kong-Zhuhai-Macao Bridge and only takes a few minutes to reach the port. The children love it!
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
Anonymous User
Prestigious City-View Double Bed Room (Washing Machine + Fridge + Smart Toilet + Dual Mode Air Conditioner)
Stayed in Jul 2024
Couples
6 review
1.1/5
Posted on Aug 4, 2024
The guy's attitude is actually okay, and many problems are not his fault, but based on this evaluation, it is a bad review if the stay is uncomfortable.
Environment: The guy is a heavy smoker, and the registered room is full of cigarette smell. The worst is that after opening the door, the stench hits you in the face, and after entering the toilet, it is an extremely disgusting smell of sewage. It seems that the room is not ventilated at all, and it is allowed to rot and ferment. Not to mention this "Future City", it is half a construction site, and there is not even a place to sell things. It is difficult enough to get to the island.
Facilities: It is like gold-plated feces. Even if there are refrigerators, washing machines, and smart toilets, the most commonly used sofas and beds are extremely cheap and very uncomfortable to sit on. The mattress is even hard, making people feel that it is even a hollow mattress. Dust mites are everywhere on the linens. I have a little skin allergy and have many rashes and it itches. The wardrobe seems to be messed up casually, and there are even sheet metal parts that may be prickly. The elevator in the building is also very slow. I really don’t feel the meaning of developing this place.
Service: After hearing that the room was smelly and uncomfortable, the guy still took an air freshener to spray it, but this only made the room barely liveable. If you have something to do, contact WeChat. This is OK, and it is still a normal apartment hotel model. The guy kept complaining that the property management of this place was poor, and I was actually a little helpless for him.
Summary: Rubbish, Zhuhai only raises the hotel prices because of geographical reasons. It’s better to pay a little more and stay in a brand chain. Why torture yourself by staying here? Don’t be fooled by the seller’s show, listen to my advice, run!
Original TextTranslated by Google
Response from Property: 您對我們的差評讓我們感到萬分的慚愧。我們感謝您的反饋,因為這讓我們有機會去改正錯誤並提升我們的服務。希望在不久的將來,我們可以為您帶來更好的體驗。
May Wong
Prestigious City-View Double Bed Room (Washing Machine + Fridge + Smart Toilet + Dual Mode Air Conditioner)
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The cleanliness is quite good. It will be more convenient if a large shopping mall in Port City opens on August 10. It is a ten-minute walk from Hong Kong-Zhuming Port. If you are not familiar with it, you can ask the apartment to give you the location.
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
Guest User
Large Screen Projection Twin Room (Fridge+ Washing Machine+ Dual Mode Air Conditioner)
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The room is good, the view is good, you can directly see the Hong Kong-Zhuhai-Macao Bridge, the service is good, the room is comfortable and clean, every detail makes people feel very professional and considerate, stayed here for one night, the room is very comfortable, the bed is very comfortable, the overall accommodation experience is very good
Original TextTranslated by Google
Response from Property: We are extremely pleased and touched to see your positive comments. Thank you for your support and encouragement, we will continue to maintain this good service standard. Have a nice day! 👍
Guest User
Hong Kong Zhuhai Macao Bridge Landscape Seaview House
Stayed in Jun 2024
Travel with friends
7 review
0.5/5
Posted on Jul 26, 2024
First of all, the front desk called me at 11:30 pm to ask when I would arrive at the hotel. I think this is a good move, after all, it reminds me to prepare to check in.
Secondly [see picture 2] I arrived at the hotel at 11:31 am, and there was a strong smell of cigarettes at the front desk! And the whole front desk was in a mess! The odor was very strong! The front desk service attitude was not good, and they took photos of our ID cards and saved them in their mobile phones! They told me directly that the room was not in this building, and the whole process did not exceed 5 minutes! ! ! ! If you had told me earlier that it was in another building and had given you an ID card, I would not have come at all! ! !
Third [see picture 4] It took nearly 15 minutes for my friend and I to get to the door of the other room! And we couldn't get into the room door! ! ! ! This made me very angry! The weather was hot and stuffy that night, and the two of us stood at the door for about 5 minutes! ! There is only one main switch in the room. Imagine how to control the lights in the room at night. I don't want to write a bad review, but the actual experience is too bad...
Finally, before we left the hotel, they told me to check out at 12 o'clock. I asked if we could check out at 14 o'clock. Are they going to ask me for a good review? I was speechless. I left in a hurry at 10:40.
I really can't complain... The service is not good. The check-in and the accommodation are not in the same building. The bedding is not clean, etc.
There are also good things. The room is suitable and large, the view is good, the toilet is smart, etc.
In a word, I will not come again next time
Original TextTranslated by Google
Response from Property: We are extremely ashamed of your negative review of us. We appreciate your feedback as it gives us the opportunity to correct errors and improve our services. Hope we can bring you a better experience in the near future.
Guest User
Large Screen Projection Twin Room (Fridge+ Washing Machine+ Dual Mode Air Conditioner)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
We are all very satisfied, and the children are very happy. The whole house equipment has intelligent voice control, a smart toilet, and a washing machine and dryer. The service attitude of No. 5 at the front desk is particularly good.
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比的欣慰和感動。感謝您的支持和鼓勵,我們會繼續保持這種良好的服務標準。祝您愉快!👍
Guest User
Hong Kong Zhuhai Macao Bridge Landscape Seaview House
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Coming back from Chimelong, the boss was very considerate on the way. The next day when we went to Macau, the boss parked here without charging. It only takes more than ten minutes to get to Gongbei Port, and it is also very close to Hong Kong-Zhuhai-Macao.
Original TextTranslated by Google
Response from Property: 明天我讓他喝兩罐紅牛,提一下神,保證做好客户的接待服務,感謝您的提點。
Guest User
Prestigious City-View Double Bed Room (Washing Machine + Fridge + Smart Toilet + Dual Mode Air Conditioner)
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 13, 2024
It's great! This is the best hotel I've stayed in in the past 18 years, no doubt about it. Whether in terms of environment or service, it is the best in the country at this price. Don't worry, from now on, hotels at this price will not satisfy me!
Original TextTranslated by Google
Response from Property: We are extremely pleased and touched to see your positive comments. Thank you for your support and encouragement, we will continue to maintain this good service standard. Have a nice day! 👍