Lavande Hotel (Shaoguan Shixing Branch) Reviews

Name: Lavande Hotel (Shaoguan Shixing Branch)
Address: 226 Xingping Road, Shixing, Guangdong, China, 226 Xingping Road, Mainland, China
Rating: 9.5

Lavande Hotel (Shaoguan Shixing Branch)

226 Xingping Road, Shixing, Guangdong, ChinaSee Hotel Details

Choose dates to check available rooms

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Guest Reviews

9.5/10

Outstanding

430 review

Verified reviews

Location9.4

Amenities9.4

Service9.4

Cleanliness9.5

Filter by:

Sort by:

All reviews(430)

Positive reviews(420)

Reviews with photos/video(79)

Classy environment(42)

Friendly front desk staff(31)

Convenient parking(30)

Delicious breakfast(26)

Quiet & comfortable(18)

Perfect for business trips(15)

Comfortable bed(13)

Well decorated(12)

Negative reviews(10)

Guest User

Business Queen Room

Stayed in Sep 2023

Other

9 review

10.0/10

Outstanding

Posted on Oct 6, 2023

The hotel has been recently renovated and is clean and tidy. The room is large and quiet. The mattress is moderately soft and comfortable. The hotel has its own parking lot, which is convenient for parking. Because I arrived late, the hotel also offers free rooms, which is great

Original TextTranslated by Google

Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!

Guest User

Business Queen Room

Stayed in Sep 2023

Family

2 review

6.5/10

Posted on Oct 6, 2023

The location of the hotel is not very good, the facilities nearby are inconvenient, the facilities are average, and the rooms only have basic facilities

Original TextTranslated by Google

Response from Property: Your encouragement is our infinite motivation, Xiaoli will work hard to improve.

Anonymous User

Deluxe 2-bed Room

Stayed in Aug 2023

Other

14 review

10.0/10

Outstanding

Posted on Sep 27, 2023

A newly opened hotel, clean, quiet, and the breakfast is delicious. The beauty at the front desk is very considerate. If you pass by or visit this place, you must choose this hotel. The stay experience is very good👍

Original TextTranslated by Google

Response from Property: Dear friend: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time

Tingfenglai_

Deluxe Queen Room

Stayed in Aug 2023

Travel with friends

3 review

8.0/10

Very Good

Posted on Sep 24, 2023

Health: Because it is a new hotel, it is very clean. fully equipped Transportation: Convenient, just inside the county town, there are many breakfast shops opposite Service: The front desk staff is very patient.

Original TextTranslated by Google

Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!

Guest User

Business Queen Room

Stayed in Aug 2023

Business travelers

20 review

10.0/10

Outstanding

Posted on Sep 16, 2023

The hotel is very new, clean and sanitary, with complete facilities and a comfortable stay, meeting the consistent standards of Lavande Hotels. There is an underground parking lot for convenient parking.

Original TextTranslated by Google

Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!

Guest User

Deluxe Queen Room

Stayed in Aug 2023

Business travelers

1 review

6.5/10

Posted on Sep 15, 2023

The service provided by individual service staff at the front desk was very unprofessional and arrogant. 1. In response to the guest's question about incorrect billing information, the front desk gave a wrong answer and issued a wrong bill. This leads to problems for customers in later reimbursement. 2. When asked to provide a corrected receipt, the service staff responded with a very poor attitude. Sorry, this kind of service is difficult for people to understand and accept.

Original TextTranslated by Google

Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.

Guest User

Deluxe Queen Room

Stayed in Aug 2023

Business travelers

1 review

10.0/10

Outstanding

Posted on Oct 8, 2023

Clean and hygienic, good breakfast, first choice in Shixing when traveling on business

Original TextTranslated by Google

Response from Property: Thank you for your praise of Xiaoli. Your encouragement is our infinite motivation. Xiaoli wishes you a happy life.

Guest User

Deluxe 2-bed Room

Stayed in Aug 2023

Travel with friends

4 review

10.0/10

Outstanding

Posted on Sep 24, 2023

The room is very new and comfortable to live in

Original TextTranslated by Google

Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli!

Guest User

Business Queen Room

Stayed in Aug 2023

Couples

2 review

4.0/10

Posted on Sep 3, 2023

Room. Hotels are full of bugs. Continuously

Original TextTranslated by Google

Response from Property: Dear host, first of all, Xiaoli, we sincerely thank you for your stay. At the same time, Xiaoli feels full of self-blame and regret for not being able to give you a perfect check-in experience. We are very sorry for the inconvenience and trouble caused to you. Troubled. We value your feedback and have taken steps to investigate and address it. At the same time, we will continue to strengthen sanitation management and pest control work to ensure that every guest can enjoy a clean and comfortable accommodation environment. We hope you will choose our services again and give us a chance to regain your trust. Thank you very much for your support and understanding

Guest User

Deluxe Queen Room

Stayed in Aug 2023

Business travelers

1 review

9.0/10

Great

Posted on Sep 12, 2023

The hotel is relatively new

Original TextTranslated by Google

Response from Property: The guest officer really cherishes his words like gold, haha! However, Xiaoli can still feel your love for us from the lines in your words.