Hanting Hotel (Xi'an Wulukou Metro Station) Guest Reviews
4.8/5
Excellent
3728 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3728)
Positive reviews(3686)
Reviews with photos/video(619)
Easy to get around(855)
Close to metro(527)
Classy environment(334)
Friendly front desk staff(318)
Quiet & comfortable(212)
Delicious breakfast(137)
Convenient for shopping(136)
Tasty coffee(24)
Negative reviews(42)
Carmen JM
Double Room
Stayed in Oct 2024
Family
39 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Among one of the best budget hotel that I had stayed before. Stayed for a total of 4 nights. The bathroom set up is superior, totally no leakage/flood as other hotel during showering 👍👍👍will repeat stay if come again
Response from Property: 感謝您選擇漢庭酒店,您絕對是我們最珍貴的客人,感謝您的好評和極力推薦。我們酒店位於市中心地段、貼心細緻的設施,每一個細節都更加精緻、人性化。我們幸福並幸運着,因為您第一次入住我們酒店就這麼認可我們,很開心,很感動,那麼我們也一定不會辜負您的信任和喜歡!希望您工作之餘,漢庭就是您除家之外的避風港灣,也感謝您和漢庭的遇見,人海茫茫,偶相遇,願漢庭温暖持續傳遞
Guest User
Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
very good
Response from Property: 給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Superior Queen Room
Stayed in Jun 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Good.
Response from Property: 漢庭與您不期而遇,因您的肯定而綻放更加唯美,滿意衹是起點啦,驚喜和感動才是我們的追求呦,千里之行始於足下,非常高興與您相遇,人生得一知己足矣,漢庭感到無比幸福呢.我們致力為您提供親切周到的入住體驗,希望每一位朋友來漢庭的朋友都能感受鄰里般的温暖與舒適,漢庭期待與您再次邂逅在美麗的西安~希望再次為您創造更多的美好!
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The location is excellent, the transportation is convenient, the location is very close to various attractions, and it is very convenient to travel. There is a subway entrance at the door, and all attractions are directly accessible. The lobby is simple and elegant, the facilities are very good, the lighting in the room is also very bright, quiet, hygienic and tidy, if you choose it again Will choose to stay in this hotel again
Original TextTranslated by Google
Response from Property: 感謝百忙之中為我們分享入住體驗。酒店地理位置十分好,地處市中心,距離機場大巴站點,火車站,鼓樓、回民街,比鄰地鐵,周邊配套完善,萬達廣場,民生百貨盒馬鮮生超市等為您的日常出行提供便利,誠摯邀請您再次光臨.
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
I feel very comfortable and satisfied. The hotel is in an excellent location, more than 100 meters away from the subway entrance, making travel convenient. The service is cordial and friendly. If you have any problems, the hotel will solve them as soon as possible. I am already looking forward to your next stay.
Original TextTranslated by Google
Response from Property: We met in Chang'an on an unexpected journey. Being able to satisfy you is Hanting's biggest hope. Han'er was very happy after reading your review. We hope that more people can stay at Xi'an Wulukou Airport bus shop, experience our five-star service, I hope we can meet again when you return to Xi'an! Haner hopes that you can be happy every day during the time you are away.
Anchangde
Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The environment of this hotel is very beautiful and the architectural style is unique. The rooms are spacious and bright, with modern facilities and very comfortable. The staff are friendly and helpful. I highly recommend this hotel. The hotel has a beautiful and pleasant environment, and the rooms are spacious, bright and full of design. The quality and variety of the breakfast was excellent, making everyone satisfied. The service attitude of the staff is highly recommended!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared a variety of room types with different layouts for you to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Anonymous User
Guestroom (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The room is well-equipped, clean and tidy. There is a robot for food delivery, a laundry room and a restaurant. The environment is good and it will not be messy at night. The front desk clerk was friendly and patient. They even gave me 2 free drinks when checking out. The honey grapefruit tea was pretty good. The location is very good, close to the subway station, convenient stores, restaurants and taxis downstairs. It is also very close to the Bell and Drum Tower and Yongxingfang. Overall stay was comfortable.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience with us despite your busy schedule. The hotel is very well located in the city center, close to the airport bus station, train station, Drum Tower, Muslim Street, and close to the subway. The surrounding facilities are complete, such as Wanda Plaza, Minsheng Department Store and Hema Supermarket, etc. to provide convenience for your daily travel. We sincerely invite you Your visit again.
Guest User
Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is very clean and simple, and the front desk service is also very good. There is a robot to deliver food, as well as laundry, breakfast and other services. It is a very good living experience.
Original TextTranslated by Google
Response from Property: It is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Tiedaohanhan
Family Room
Stayed in Aug 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Traveling with my family, I chose the famous hotel chain - Hanting. Considering transportation factors, I chose a hotel close to the subway entrance. This hotel is a 2-minute walk from Exit F of Wulu Intersection. It is also very convenient to take a taxi.
There is a 24-hour self-service laundry room on the tenth floor of the hotel, including a washing machine and dryer. You can wear clean and warm clothes when traveling, which enhances your sense of happiness.
The room is not very big, but it has everything you need and has good lighting. There are dedicated personnel cleaning every day to ensure the clean environment👍
There is a seating area in the hotel lobby, but I didn’t choose the hotel’s breakfast, so I won’t comment on it. Overall, the stay experience was good. If I have the opportunity to come to Xi'an again, I will give priority to this Hanting Hotel😊
Original TextTranslated by Google
Response from Property: Hanting met you unexpectedly. It blooms more beautifully because of your affirmation. Satisfaction is just the starting point. Surprise and touching are our pursuit. A journey of a thousand miles begins with a single step. I am very happy to meet you. I have a confidant in life. That's enough, Hanting feels extremely happy. We are committed to providing you with a cordial and thoughtful stay experience. We hope that every friend who comes to Hanting can feel the warmth and comfort of a neighbor. Hanting looks forward to meeting you again in the beautiful city Xi'an ~ I hope to create more happiness for you again!
Guest User
Double Room
Stayed in Jun 2024
Family
3 review
1.5/5
Posted on Aug 3, 2024
This is the third day. The hygiene is so bad, the service is not good, the sheets and sheets were not changed for us, and there were oil stains on them. Parking is not convenient. Usually you have to grab a parking space, but you can't grab it. If you can't grab it, you go out and pay for it. The disposable toilet seats are not replaced. Do we need to change them ourselves? The hotel's internal phone also didn't work. It must be that there is a model placed there, but it cannot even press the buttons and cannot be used.
Original TextTranslated by Google
Response from Property: We are sorry to bring you a bad experience. Based on the questions you provided, we will report them to our superiors. Thank you for your feedback and welcome you to stay again.
Guest User
Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
There is a free pick-up service, and it is very convenient to do anything around the hotel. Opposite is Wanda Plaza, and the hotel is 100m away from the subway station. I'm very satisfied with the environmental sanitation. I didn't have to tell the hotel that it was cleaned every day. I felt very comfortable after staying for three days. The lady at the front desk was also very enthusiastic and helped to solve any problems. It is particularly worth mentioning that the takeaways are all delivered by robots, which reduces contact with strangers. The children were very excited to see the robots delivering food.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience with us despite your busy schedule. The hotel is very well located in the city center, close to the airport bus station, train station, Drum Tower, Muslim Street, and close to the subway. The surrounding facilities are complete, such as Wanda Plaza, Minsheng Department Store and Hema Supermarket, etc. to provide convenience for your daily travel. We sincerely invite you Your visit again.
Guest User
Double Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel is close to the subway station, which is very convenient for going out. The surrounding area is very quiet. The guy at the front desk upgraded the room for free and delayed check-out for two hours for free. It was great! I’ll stay here next time I come to Xi’an!
Original TextTranslated by Google
Response from Property: We are delighted to bring you a pleasant stay and we hope you will be infected by our enthusiasm. We show every guest the unique charm of a mid-range business hotel with considerate service. Waking up is smiling, falling asleep is sweet. Here, every time you sleep, you will be accompanied by sweet dreams. We will continue to work hard, and we look forward to seeing you again.
Guest User
Family Room
Stayed in Sep 2024
Family
20 review
4.8/5
Amazing
Posted on Oct 30, 2024
The family room is large in size, easy to use, and very hygienic. The front desk and cleaning services are very good. The location is also very good. It is very close to the subway station. It is just around the corner on foot. It is also convenient to take a taxi at the door. There is an underground parking lot in the hotel. There are not many parking spaces but there are basically locations. It is just that you cannot go directly from the garage to the hotel. You need to walk up a flight of stairs from the outside to the lobby. There are coffee drinks for sale on the first floor. I drank oat milk and honey grapefruit water, both of which were pretty good👍
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost touch in Hanting. Among millions of people, there is neither a step too early nor a step too late. Hanting is glad to have met you. Only when we miss you can we meet again; fate means that it is neither too early nor too late, but just right. Because it is professional, it is excellent. Hanting is also growing and hopes to provide customers with more perfect services.
Youdanghebeidexiaochihuo
Superior Queen Room
Stayed in Sep 2024
Couples
10 review
2.7/5
Posted on Oct 29, 2024
1. The sound insulation between rooms is not good, you can even hear people talking next door
2. Whether it is cool air or warm air, the air conditioner has a peculiar smell, which is particularly unpleasant. The air conditioner is the same as the furnishings.
3. The soundproofing of the sewers is very poor. You can hear clearly when flushing the toilet upstairs.
4. The TV is not intelligent enough. It can only watch cable TV, cannot cast the screen, cannot watch video software, etc.
Original TextTranslated by Google
Response from Property: Thank you for your stay and your valuable opinions. We have always adhered to our commitment to clean and live in Hanting, and do our best to use high-quality services to create a comfortable and safe stay environment for each guest. We will give you this unpleasant experience. We deeply apologize. We will use this as a lesson in the future to strengthen employee training and standardize operations. We hope that this experience will not affect your consistent trust in us. We also look forward to serving you again next time you stay. Thank you for being with us on the road. I wish you the best. happy life
Songsongaishupian
2-bedroom Suite
Stayed in Sep 2024
Travel with friends
1 review
3.1/5
Posted on Oct 18, 2024
The hotel we booked said we could check in after 14:00, but when we arrived it was almost 4:00, and they said the house hadn't been cleaned yet, so we had to wait an hour, and they gave us a small room to rest in. Then when we went to bed at night, we found that the sheets of our two single beds had not been changed. It was very obvious that the sheets of the big bed had been changed, so we asked them to come and change them again. On the second day, we didn't use the hotel's toothbrushes, and they didn't give us new ones. On the third day, we wanted to take a shower, but there was no shower gel, so we asked them to send some. We didn't drink the water we had before, and they didn't have any water either. Put new ones.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we did not bring you a pleasant stay experience during your stay. We sincerely apologize to you. The store has conducted in-depth reflection on the issues you raised and also trained the front desk staff to handle check-in and extension. Invoicing and other processes, we will also strengthen the spot check and follow-up of the front desk in the future to provide good service. Thank you for pointing out the shortcomings in our work. It is because of your testimony that we see the shortcomings in our work, and we work hard to improve ourselves. I wish you I wish you happiness every day and a happy life.