Jinmao Hotel Xi'an Donwtown Reviews

The room is clean and spacious, every staff that we encountered all will try level best to assist even though there is a language barrier. I will recommend this hotel

Great location and convenient, lot of food places around. easy to navigate and walk ard different tourist spots.

a hidden gem in Xi’an!!!..reasonable price with a room that looks like a 5 star. But the best part is stores and night market is just a few steps from the front door of the hotel. Buffet breakfast is good Western and Asian and they have porridge and free snacks with drinks in the evening. Excellent location and service. They allowed to sore our luggages even after checking out in the morning to go on our tour. Thank you Jinmao Hotel Noel from Canada

Great location with the view of the drum tower. Very clean and hygienic and a great place to stay

Location is the best , just 200 m opposite the Drum Tower. Also, the traveller who carry heavy luggage should leave at the Guangjijie station (exit C), metro line 6 that is more convenience with escalators

Hotel is easily assessible to Huimin street, drum and bell tower. Train station is also conveniently 3 mins walk

I recently had the pleasure of staying at this great hotel in Xi'an, and it exceeded all my expectations. Its prime location in the heart of the city is unbeatable—just a short walk to the Drum Tower, Bell Tower, and even the historic City Wall. This makes it incredibly convenient for both sightseeing and immersing yourself in the city’s rich ancient culture. The staff are helpful. Carol at the front desk deserves special recognition for being exceptionally welcoming and attentive. She went above and beyond to ensure my stay was enjoyable, leaving a truly great impression. The rooms are immaculately clean and impeccably well-stocked every day. The attention to detail is remarkable; I never had to ask for anything because everything was already thoughtfully provided. It’s evident that the team here prioritizes their guests' comfort and satisfaction. Despite being located on a bustling street, the room is surprisingly quiet and peaceful, ensuring a restful and comfortable stay. Additionally, the in-house travel agent was efficient and helpful, quickly arranging my excursions and saving me a great deal of time and effort. I highly recommend it to anyone visiting Xi'an.

Good location near bell tower and food stalls. Noises from corridors and of flushing water may be a problem

I'm satisfied with location, cleanliness And breakfast is also worth eating neatly. The staff is very kind. She did her best to help me solve the problems. Thank you!

Hotel had everything we needed including some little extras. Great location and price, yummy breakfast with wide choice, excellent location near metro and eating places. Some staff spoke very good English which was very handy. Our room was big with a lovely large window. Tour staff were a bit pushy tho, always trying to sell you something.

Modern room with two downsides: quite loud as windows don’t close perfectly and toilet only separated from bed by curtain

Xiao Li was a very attentive attendant that catered to our needs. The hotel room is clean, tidy and quiet.

Had a wonderful stay here -Everything was perfect. The location especially convenient and walking distance to several attractions. For the Muslim traveller you will find a Muslim Restaurant right across from the hotel which opens about lunch time - and if you want more variety the Muslim district is a 10!mins walk away. The hotel does not serve halal food so you may get bored with eating boiled eggs, salad, fresh fruits and cereals if you are here for several days My suggestion is for you to pack some halal food stuff to add variety: tuna salad, luncheon meat etc. Also convenient is the travel agent in the hotel premises. The fact that they can communicate in English is a huge plus. Love the staff - all very helpful and courteous Would definitely come again!

Spacious room, great location, w many eateries nearby. Just that breakfast options could be better. Other than that, v satisfied!! Thanks Elsa 小卢 for checking us out :)