Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.7
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All reviews(1027)
Positive reviews(1019)
Reviews with photos/video(110)
Easy to get around(79)
Classy environment(75)
Delicious breakfast(57)
Friendly front desk staff(51)
Average sound insulation(40)
Close to metro(40)
Perfect for business trips(37)
Stayed multiple times(12)
Negative reviews(8)
Guest User
Superior Smart Room (Double Bed)
Stayed in Sep 2023
Business traveler
10/10
Outstanding
Posted on Dec 23, 2023
good in all aspects
Response from Property: 感謝您對小南家五顆小星星的評價,為您提供優質的服務是我們不懈的追求,小南一定再接再厲將南方酒店的服務品質提升到更高;酒店地處高新區中央商務區,CBD的最核心位置,緊鄰地鐵六號線。我們會努力做到更好,期待與您再一次相遇
Guest User
Superior Smart Room (Double Bed)
Stayed in Jun 2023
Business traveler
4 review
10/10
Outstanding
Posted on Aug 1, 2023
goodgood
Response from Property: 感謝您對小南家五顆小星星的評價,為您提供優質的服務是我們不懈的追求,小南一定再接再厲將南方酒店的服務品質提升到更高;酒店地處高新區中央商務區,CBD的最核心位置,緊鄰地鐵六號線。我們會努力做到更好,期待與您再一次相遇
Guest User
Superior Smart Room (Double Bed)
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 10, 2024
The service attitude is very good. From the front desk to the cleaning lady, they are very friendly and enthusiastic to the guests, and try their best to provide thoughtful service. In particular, there is a special refrigerator service, which is also very convenient. If you buy fresh fruit or yogurt, you can freeze it in the refrigerator first. When you need to drink it, the waiter will bring it to the room within 5 minutes. Bottled water is also not limited to the quantity like other hotels. It feels like a very cost-effective hotel. Recommended. 
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (2 Beds)
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on Apr 11, 2024
The room was very nice. Fruits were given. The front desk service was very good.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (Double Bed)
Stayed in Jan 2024
Family
14 review
10/10
Outstanding
Posted on Feb 16, 2024
Very close to the subway entrance, the location is very good. We drove here, the parking lot is very convenient, and it is free to report the car number when leaving the hotel. The hardware facilities are good, especially the Kohler bathroom is very powerful, the smart toilet is very good, and the shower water is quite large. The room is very warm, especially the hotel service, the entrance is a bow, Changan style. The response to our requests was quick and timely, and the lobby manager personally asked about the experience when we left the hotel warmly. It feels very good. A small suggestion is to equip the room with a small refrigerator. The pillow is a bit too soft. Although it is not a big chain, it is very cost-effective. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (Double Bed)
Stayed in Nov 2023
Couple
11 review
6.0/10
Posted on Jan 2, 2024
The soundproofing is very poor, I can hear the conversations next door clearly. The projector overheated and shut down after being turned on for ten minutes, which is a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guests, we are sorry that we did not give you a pleasant stay. We have asked the engineering staff to check whether the sound insulation strips in the room are damaged and repair them in time. The housekeeping staff will do a good job of checking the sound insulation strips in the room, and count and repair the rooms with damaged sound insulation strips. We look forward to your next visit and witness the obvious improvement of the hotel's services with Xiaonan.
Guest User
Superior Smart Room (Double Bed)
Stayed in Nov 2023
Business traveler
8 review
2.0/10
Posted on Dec 28, 2023
The most outrageous hotel with the worst soundproofing I have ever stayed in. I could hear the next door coughing and putting on shoes. It was very noisy. The so-called smart room is a ** room. The panel does not work and the display is unresponsive. I found two hairs on the bed. The sheets and pillows must be dirty. The corners of the bath towel are obviously dirty. I can't even wash them clean. The wallpaper is uneven. The room is very small. The bathroom keeps making strange noises. In summary: the worst of the worst, the good reviews are all fake
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we could not bring you a pleasant stay. We have reported your problem to the relevant department. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. We wish you a happy life!
Guest User
Superior Smart Room (Double Bed)
Stayed in Dec 2023
Business traveler
5 review
10/10
Outstanding
Posted on Jan 15, 2024
The room is clean and tidy, and the service staff are very attentive.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
iron-woman
Superior Smart Room (Double Bed)
Stayed in Apr 2024
Family
9 review
10/10
Outstanding
Posted on May 7, 2024
The hotel is clean and quiet, a good choice for a rest trip~
The service staff is warm and friendly, helpful, and gives a good experience~
I will choose this place next time I come to Xi'an~
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (Double Bed)
Stayed in Sep 2023
Business traveler
7 review
10/10
Outstanding
Posted on Nov 9, 2023
The hotel has been in different rooms for 3 days. The service and environment are good. The room service responds very quickly and the attitude is also very good. The room is clean and tidy, with many smart facilities. The most important thing is that the sound insulation is very good! It is very close to the subway and convenient for travel!
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Jieba6997
Superior Smart Room (2 Beds)
Stayed in Sep 2023
Business traveler
48 review
10/10
Outstanding
Posted on Oct 31, 2023
The room is clean, big, comfortable and quiet. There is a subway station next to it and a Wei Ji Liang Pi, which is pretty good.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (Double Bed)
Stayed in Sep 2023
Business traveler
30 review
10/10
Outstanding
Posted on Oct 30, 2023
I came to Xi'an on a business trip and booked a room temporarily. The room is large, new and cost-effective. It is close to the subway entrance (within 200 meters). It takes 19 minutes to get to the Bell Tower subway. There is a projection theater in the room. Dry and wet separation, a large bathtub and shower. The whole house is highly intelligent. Automatic toilet, automatic lighting control, automatic curtains.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (2 Beds)
Stayed in Mar 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 7, 2024
Environment: The hotel is close to the subway entrance, with convenient transportation, and convenient dining and shopping nearby.
Hygiene: The hygienic conditions are good.
Facilities: The indoor facilities are new and smart.
Service: Enthusiastic, good service attitude.
The only drawback is that the sound insulation is a bit poor, and you can vaguely hear the snoring next door.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (Double Bed)
Stayed in Nov 2023
Business traveler
2 review
10/10
Outstanding
Posted on Dec 21, 2023
Clean rooms, delicious food, friendly service
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.
Guest User
Superior Smart Room (Double Bed)
Stayed in Nov 2023
Traveling with friends
13 review
10/10
Outstanding
Posted on Jan 26, 2024
Satisfied with the service🈵Satisfied
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Xiaonan's five little stars. Providing you with quality service is our unremitting pursuit. Xiaonan will continue to work hard to improve the service quality of Nanfang Hotel. The hotel is located in the central business district of the High-tech Zone, the core location of CBD, and close to Metro Line 6. We will work hard to do better and look forward to meeting you again.