Hilton Garden Inn Xi'an Bell Tower

Hilton Garden Inn Xi'an Bell Tower - Photo Gallery

Hilton Garden Inn Xi'an Bell Tower
西安钟楼希尔顿花园酒店
Fenxiang, Beilin District, Xi'an, Shaanxi, China
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Public Areas (44)

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8.7/10
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Guest Reviews

9.5/10
Outstanding
974 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
MG888
Guest Twin Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 27, 2025
Location: close to subway/Metro. Lots of shops and restaurants around the hotel.  Service: very good.  Room: Modern look and very big Very recommended!!!!
Response from Property: Dear guest, your good review is like a seed of hope, planted in our hearts. We will carefully cultivate this seed and let it grow into a towering tree to provide shade for you and other guests. We look forward to seeing you under this tree again and providing you with a more comfortable environment. We wish you peace, health and success. We look forward to meeting you again at Hilton Garden Inn Xi'an Bell Tower. Come to Chang'an often~
ChewJames SS
Guest Twin Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Jan 2, 2025
My family thoroughly enjoyed our stay at Hilton Garden Inn Xian Bell Tower. There was a slight delay in checking our room on the first day as there were quite a number of quests checking in simultaneously. The front desk staff was apologetic but polite and did their best to arrange the logistics in an efficient and orderly manner. We had some complementary drinks and cookies while waiting for the room to be ready. The highlights of our stays were definitely the breakfasts which had a variety of Western and Chinese cuisine. The kitchen staff are extremely friendly (Special mentions to Lucky and a couple of her colleagues - sorry for not remembering their name) who went the extra mile to serve us freshly cooked delicacies everyday. They even gave my daughter local souvenirs as a welcome gesture. The hotel location is centrally convenient and walking distance to the famous Bell and Drum Towers which were surrounded by cafes and restaurants. Amenities are great from gyms and laundry rooms to the automatic toilet with heater function which is most welcome in winter time! Room cleanliness is well maintained by housekeeping who is prompt and accommodative with additional requests, e.g. extra mineral waters and cloth hangers. The only minus side is the room wifi which has limited connectivity intermittently on our mobile phones. Oddly this is the same issue we faced when we stayed at a different hotel in Xian. All in all, a pleasant stay in a Hilton standard hotel. Highly recommended for tourists visiting this ancient and beautiful city.
Response from Property: Dear guests, thank you very much for your recognition of Hilton Garden Inn Xi'an Bell Tower, your evaluation makes us feel like a spring breeze, we will turn this recognition into a driving force, constantly optimize our services, and make every corner full of care. We look forward to meeting you again in the future, just like reuniting old friends, to make your stay even more memorable. I wish you all the best!
Zozo98
Guest Twin Room
Stayed in Nov 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Dec 28, 2024
“Hilton Garden Inn was an amazing stay! The hotel was stunning and perfectly located, making it very convenient. The only downside was the lack of soundproofing near the entryway, where I could hear people talking and doors shutting. Despite that, it was a great experience overall.”
Response from Property: Dear guests, thank you very much for your recognition of Hilton Garden Inn Xi 'an Bell Tower, your recognition is a great honor to us, wish you a pleasant trip, looking forward to your next stay!
GR13579
Guest King Room
Stayed in Nov 2024
Couple
5 review
10/10
Outstanding
Posted on Jan 7, 2025
Great little hotel very clean and tidy beautiful room not six star but certainly amazing. Great for a little stay especially when you’re off to see the terracotta Warriors which we were thoroughly enjoyed breakfast and the staff were lovely.
Response from Property: Your review is a key piece in the service puzzle of our Hilton Garden Inn Xi'an bell tower, which completes our picture. We will look for more puzzles like this to improve our service. Looking forward to presenting you with a perfect picture again, welcome to stay again, and wish you a happy life!
Guest User
Deluxe King Room
Stayed in Jul 2025
Other
3 review
9.7/10
Amazing
Posted on Aug 16, 2025
Checking into the room was a pleasant surprise. It had a large terrace, a separate wet and dry shower and bathroom sink, and a luggage room. The layout of the room was very well organized. The breakfast the next morning was another pleasant surprise. The freshly baked roujiamo (Chinese roujiamo) was crispy and delicious, and the freshly made jinggao (Chinese jinggao) was chewy and refreshing. The chef was also very humorous and chatty, which I highly recommend. The front desk bellhops and room service were both very attentive and helpful. The housekeepers were also thoughtful and tidy, folding my pajamas neatly. I always notice this detail when I stay at a hotel. Many star-rated hotels don't do this, which shows that our training is thorough. The only problem was that there was road construction nearby, and parking was difficult to access given the hotel's location in the city center. Otherwise, there were no complaints. Transportation is very convenient if you're walking, and I would definitely stay here again.
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6/8
Response from Property: Thank you for your initial response to Hilton Garden Inn Xi'an Bell Tower! Beautiful moments are like a melodious poem, unexpectedly meeting someone's eyes, like the meeting of stars and the bright moon. This unexpected encounter with you is fate's most beautiful arrangement. We are grateful for this fate and will cherish it as if it were a rare treasure. We look forward to seeing you next time and hope to receive your 5-star rating. Best wishes!
Anonymous User
Guest Twin Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 9, 2025
As a die-hard Hilton fan, my first priority when visiting a city is to check if there are any Hilton hotels in the city center. Luckily, 20 years later, after my fourth visit to the ancient city, I discovered the newly opened Hilton Garden Inn near the Bell Tower. They were offering pre-sale packages, offering excellent value. The breakfast was extensive, a fusion of Chinese and Western cuisine, with both hot and cold dishes, including Xi'an specialties like roujiamo (Chinese roujiamo) and spinach noodles. I stayed in two room types: a king and a twin. Both had separate bathrooms, with a bathtub in the king and a more spacious one in the twin. Fruit and soft drinks were provided daily, and there were also a number of gifts upon check-in, which was a delight. The second-floor gym has a self-service washer and dryer, which was very convenient. Across from the door is Defu Lane, which is bustling at night and perfect for taking photos. The hotel is within walking distance of Muslim Street, Xiaoxuexiang Lane, and the Bell Tower, making transportation very convenient.
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Response from Property: Your praise is like the wind and snow on the Ba Willows, gracefully falling across the streets of this ancient city. Hilton Garden Inn Xi'an is willing to be your journey's innkeeper, illuminated by the starry lights of the Bell Tower and melodiously sung by the Terracotta Warriors, as you journey through the millennia-old whispers of the city's bricks and tiles. We await your return to hear the morning bells of Wild Goose Pagoda together.
Guest User
Guest Twin Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 1, 2025
The reason I didn't give a bad review was entirely because of the front desk service. The day before check-in, we received a call from the staff asking about our itinerary and arrival time. They even prepared souvenirs for us in the room, which was very thoughtful. However, I was really disappointed with the service of the restaurant staff. I can't rate the restaurant service alone. If I could, it would definitely be negative. During the entire breakfast, the restaurant staff were like wooden people, with no sense of service. There was no smile, as if they owed money. There was one boy, and the person next to him called him "Parker". His service attitude was very poor!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Hilton Garden Inn Xi'an Bell Tower and taking the time to leave a review. We are very encouraged to see your recognition of the hotel's front desk service. At the same time, we also immediately investigated the attitude of the restaurant staff you mentioned. Due to the high occupancy rate in the summer, there are a large number of people and a concentrated breakfast, and the restaurant staff are under high workload and saturated. We deeply apologize for the neglect you felt. We have adjusted the arrangement of the restaurant service staff to ensure that we provide every guest with better service. We look forward to your stay again and feel that you can experience a better service experience. Wish you a happy life!
Guest User
Guest Twin Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 29, 2025
The room was new and quite large. The soundproofing was excellent, and the bedding was very comfortable. The housekeeper was very attentive. Most importantly, the hotel is in a great location, close to the Bell Tower and Drum Tower. The children loved the souvenirs they gave us. Since our flight was a bit late in the afternoon, the housekeeper helped us with a late checkout. Thank you very much! Overall, it was a great stay!
Original TextTranslated by Google
Response from Property: Your praise is like the wind and snow on the Ba Willows, gracefully falling across the streets of this ancient city. Hilton Garden Inn Xi'an is willing to be your journey's innkeeper, illuminated by the starry lights of the Bell Tower and melodiously sung by the Terracotta Warriors, as you journey through the millennia-old whispers of the city's bricks and tiles. We await your return to hear the morning bells of Wild Goose Pagoda together.
Gougoudadapaijiudian
Guest King Room
Stayed in Jun 2025
Couple
50 review
10/10
Outstanding
Posted on Jul 25, 2025
I'm back in Xi'an again. This time, I checked into the Hilton Hotel, which is very close to the Bell Tower. As soon as I step out the door, I can see all sorts of ancient buildings (Bell Tower, Drum Tower, City Wall, City God Temple...). I have a feeling: I don't know if I existed in this world hundreds of years ago. But today, while watching a play at the Gao Family Courtyard, a Qinqiang opera actor said: Even if there wasn't Wang Baochuan, there would still be a lover in this world. Even if there wasn't "Qinqiang Yuan," there would definitely be a destiny between you and me. I think if Xi'an gives me a sense of depth, then the ancient buildings around the hotel give me room for imagination. With humility and self-deprecation, I try to sort through the clutter and the myriad things. The tip of the Yuan Dynasty's "history" is just the tip of the iceberg. Perhaps each of us hopes to find answers to our past and present lives in Xi'an. We also want to meet the historians of thirteen dynasties and ask them to show some mercy. But reality is often more cruel than fiction. Traveling through various historical periods, returning to the hotel that night, it felt as if I had just appreciated the prosperity of the present age for the ancients. Seeing this place of great civil and military power, sitting on the military chairs on the city walls, touching the Gao Family Courtyard, and even staying overnight at the Hilton Garden Inn at the Bell Tower, I could still feel the cultural atmosphere. Before leaving, I even had a cultural ice cream at the hotel to cool down. Now, I have a lot of stories to write about...
Original TextTranslated by Google
Response from Property: Your praise is like the wind and snow on the Ba Willows, gracefully falling across the streets of this ancient city. Hilton Garden Inn Xi'an is willing to be your journey's innkeeper, illuminated by the starry lights of the Bell Tower and melodiously sung by the Terracotta Warriors, as you journey through the millennia-old whispers of the city's bricks and tiles. We await your return to hear the morning bells of Wild Goose Pagoda together.
Beibeishigefeizi
Guest King Room
Stayed in Jun 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Jul 25, 2025
I give the Hilton Garden Inn Xi'an Bell Tower a perfect score! This stay far exceeded my expectations. The hotel's location is perfect! Right in the city center, just an eight-minute walk from the Bell Tower, and conveniently located for Muslim Street and the City Wall. Whether you're sightseeing or just traveling, it saves time and effort, significantly reducing transportation costs and time. The front desk service is attentive and thoughtful, making you feel right at home! From the front desk to the manager, every staff member was welcoming, proactive, and always ready to answer any questions. Check-in was efficient, and they provided detailed information about the hotel facilities and surrounding area. The most surprising thing was that the front desk staff was not only professional and efficient, but also gave us a wonderful gift: a Xi'an commemorative coin and a shadow puppet. This thoughtful gesture truly made us feel warm and valued. The room was comfortable, and the details were spotless and bright, maintaining the Hilton Garden Inn's excellent standards. The best part was the mini bar with complimentary drinks, making it a wonderful treat to enjoy a cold one in the evening. These little details instantly enhanced the stay and made the stay a pleasant one. The bedding was comfortable, ensuring a good night's sleep. There's also free parking and charging services. Please inquire about the parking lot's location and reservation information in advance. This location also offers free parking and charging, which is really great and hassle-free. The parking lot can directly access the hotel lobby, which is great. I'll definitely stay here again.
Original TextTranslated by Google
Response from Property: Your praise is like the wind and snow on the Ba Willows, gracefully falling across the streets of this ancient city. Hilton Garden Inn Xi'an is willing to be your journey's innkeeper, illuminated by the starry lights of the Bell Tower and melodiously sung by the Terracotta Warriors, as you journey through the millennia-old whispers of the city's bricks and tiles. We await your return to hear the morning bells of Wild Goose Pagoda together.