To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(828)
Positive reviews(809)
Reviews with photos/video(162)
Large rooms(78)
Delicious breakfast(65)
Convenient parking(52)
Luxurious(27)
Friendly front desk staff(17)
Tasty restaurant(11)
Delicious buffet(8)
Has rooms for families(4)
Negative reviews(19)
Xinkang
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Hotel is excellent, the room is so big and fully renovated, more than happy!
Response from Property: Dear guest, thank you for staying in Riverside International Hotel and your feedback! We are very happy to learn that you had a good time during your stay with us. We look foward to your next visit.
SAIMEN
Featured Business Room (Double Bed) (Building 2)
Stayed in Nov 2023
Business travelers
29 review
4.0/5
Very Good
Posted on Dec 7, 2023
so far so good
Guest User
Superior Room (2 Beds) (Building 1)
Stayed in Oct 2024
Family
2 review
1.5/5
Posted on Oct 7, 2024
The room facilities are old and have a sense of age, the toilet flush and shower water pressure are low, and the mattress is thin and hard. I called customer service and was told that they would give me a quilt as the bottom, so they gave me an old quilt cover to cover it. A foul stench. I endured all the above. I drove 1,200 kilometers from Kunming and passed by Wuzhou at around 12 o'clock that day. I made a temporary reservation at this hotel on the way. When I arrived at the lobby of Building 1 of the hotel, no one was off work. I asked a lot and the customer service at night was only in Building 2. I went to work and walked around a lot with my luggage. I was too tired and sleepy to change. Although there was a coffee machine for breakfast the next day, it was still made from ground coffee. The only thing I can like is that there are charging stations downstairs.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Jiangbin International Hotel! We are deeply sorry that your stay experience did not meet your expectations. We understand that you have high requirements for mattress comfort, and we recommend that you book a room in Building 2 next time. Regarding the peculiar smell in the room, we will strengthen the inspection of the room and deal with it in a timely manner if there is any relevant situation. We have reported the breakfast coffee issue you mentioned to the Western restaurant, and we will continue to pay attention to the quality of the coffee to ensure that it meets the requirements. Looking forward to your visit again. Have a nice trip.
Guest User
Featured Business Room (2 beds) (Building 2)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The two rooms I booked are the same. Both were upgraded from standard rooms to suites. I asked for a quieter, higher floor and didn't want a room at the end. The service was good, just like the previous review.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wuzhou Jiangbin International Hotel! The hotel is located in Wuzhou Municipal Square, with convenient transportation and complete surrounding facilities. Whether it is a business trip or a tourist trip, Jiangbin International Hotel is your wise choice. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
Anonymous User
Superior Room (2 Beds) (Building 1)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 4, 2024
I waited for half an hour to check in. Although I arrived at 1450. The May Day check-in may be a bit overloaded and the service is not up to par. Other aspects are OK. The facilities are quite complete, even the toilet seat cover is provided. The small gifts are also very local.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wuzhou Jiangbin International Hotel during the May Day holiday! The hotel is located in Wuzhou Municipal Square, with convenient transportation and complete surrounding facilities. Whether it is a business trip or a tourist trip, Jiangbin International Hotel is your wise choice. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 2, 2024
The rooms are spacious and luxurious, clean, tidy and comfortable; the service is warm and considerate, and is equipped with children's toothbrushes and slippers; the buffet breakfast environment is comfortable, with rich and varied Chinese and Western food, and the food hygiene and quality are very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wuzhou Jiangbin International Hotel! The hotel is located in Wuzhou Municipal Square, with convenient transportation and complete surrounding facilities. Whether it is a business trip or a tourist trip, Jiangbin International Hotel is your wise choice. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
usakk
Blue Deluxe Family Friendly Room (Building 2)
Stayed in Oct 2024
Business travelers
1 review
1.7/5
Posted on Oct 9, 2024
I couldn't rest at all. The bed was shaking due to renovations. No one informed me that the hotel was undergoing renovations before checking in.
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry that you encountered such trouble during your stay. We are deeply sorry for the inconvenience caused by the construction. We will provide clear construction notice to each guest before check-in to ensure transparency. Please accept our sincere apology. If you are willing, welcome to give us another chance and we will work hard to create a comfortable and peaceful guest experience for you. Thank you for your feedback, it is important to improve our services.
Guest User
Executive Room - Single Occupancy (Building 2)
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 10, 2024
The hotel is in a good location, quiet in a busy area, and there are many dining options nearby. After dinner, I walked along the river and felt the breeze, which was quite pleasant. The hotel service and hygiene are good, but the maintenance of the room facilities should be strengthened. The door of the bathroom in Room 1118, Building 2, hits the door frame and cannot be closed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Jiangbin International Hotel and spending your valuable time to comment on our hotel location, service, hygiene and facilities. You mentioned the problem of the bathroom door in the room. We will arrange staff to thoroughly inspect and repair the bathroom in the room to ensure the guest's experience when using the bathroom. We will also further strengthen the maintenance and management of hotel facilities to ensure that guests' accommodation experience in the hotel is the best. Thank you again for your feedback and attention to us. Looking forward to your visit again and wish you a happy life!
Xianyubb093
Featured Business Room (Double Bed) (Building 2)
Stayed in Mar 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 11, 2024
Facilities: Complete
Hygiene: Clean and tidy
Environment: Comfortable and warm
Service: Why do you have to pay for two more bottles of mineral water?
Hotels managed by White Swan are reassuring and are the first choice every time you go to Wuzhou.
The breakfast is actually delicious, but sometimes we like to eat out.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Riverside International Hotel. Thank you very much for your evaluation of our hotel. We value your opinions and suggestions very much, and will continue to work hard to improve the quality of service to meet your needs. Regarding the charge for mineral water, the room is equipped with two bottles of free drinking water. If you need free extra within the normal range, please contact us and we will try our best to meet your needs. We will also strengthen the training of employees to ensure that employees are aware of the hotel's relevant policies and provide better services to guests. Thank you again for your evaluation of our hotel, and we look forward to providing you with better services. I wish you a happy life.
Guest User
Superior Room (2 Beds) (Building 1)
Stayed in Mar 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Mar 28, 2024
First time staying here, I feel good! The room facilities are complete and clean, and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Riverside International Hotel and sharing your experience! We are very grateful for your high evaluation of our hotel's facilities and services. We will continue to work hard to provide the best services and facilities to meet the needs and expectations of our guests. Thank you again for your comments and look forward to your visit again! I wish you a happy life!
Guest User
Featured Business Room (2 beds) (Building 2)
Stayed in Mar 2024
Couples
29 review
5.0/5
Outstanding
Posted on Mar 3, 2024
In fact, the most important thing about staying in a hotel is that it can provide some humanized services. Jiangbin International Hotel gave me a surprise this time. When I went out to wash clothes, the hotel service staff helped me arrange a clothes drying rack. I was very touched by this thoughtfulness. The environment of Building 2 is better, and the morning tea is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wuzhou Jiangbin International Hotel! I believe you have had a pleasant stay in the hotel. We have conveyed your recognition to the housekeeping department and room attendants. The hotel will use this as motivation to continue to provide guests with warm service and let guests enjoy a home-like service experience. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
fuss
Deluxe Twin Room
Stayed in Feb 2024
Travel with friends
25 review
4.7/5
Amazing
Posted on Feb 25, 2024
The service staff is very polite and takes the initiative to greet and carry luggage.
The hotel is in a good location, in the city center and not far from the river.
The rooms and bathrooms are very spacious and large.
There are many Chinese and Western breakfasts.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wuzhou Jiangbin International Hotel! The hotel is located in Wuzhou Municipal Square, with convenient transportation and complete surrounding facilities. Whether it is a business trip or a tourist trip, Jiangbin International Hotel is your wise choice. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
Guest User
Superior Room (Double Bed) (Building 1)
Stayed in Feb 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Feb 17, 2024
It is hot. Finally, I live here because there is a Tesla charger. Unexpectedly, the room is quite good. The surrounding environment is also good. I also got a special small gift box.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wuzhou Jiangbin International Hotel during the Spring Festival! The hotel is located in Wuzhou Municipal Square, with convenient transportation and complete surrounding facilities. Whether it is a business trip or a tourist trip, Jiangbin International Hotel is your wise choice. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
Anonymous User
Superior Room (Double Bed) (Building 1)
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 16, 2024
I have been to Wuzhou several times and this is the hotel with the best experience. The hardware facilities should be of five-star level. The service management is good, the reception is polite, and they take the initiative to see off customers. They also considerately prepare children's toothpaste and slippers for the children.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Wuzhou Jiangbin International Hotel and for your recognition of the hotel's services! The hotel is located in Wuzhou Municipal Square, with convenient transportation and complete surrounding facilities. Whether it is a business trip or a tourist trip, Jiangbin International Hotel is your wise choice. The hotel has always been committed to providing guests with high-quality services. I hope that Jiangbin International Hotel will become your first choice for future travel. All hotel staff look forward to your next visit. I wish you a happy life!
sherrylili212
Superior Room (Double Bed) (Building 1)
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Mar 12, 2024
This hotel is under the Baiyun Group. It is generally good, but some details are not good enough. The air conditioning management of the hotel should not be like this. It is stuffy! The cost performance is not high and needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Riverside International Hotel. We are sorry that we failed to provide you with a comfortable accommodation environment. We attach great importance to your opinions and will pay more attention to the temperature of the guest rooms and adjust the air conditioning mode in time to ensure that the room temperature is appropriate so that you and other guests can have a comfortable experience. Thank you again for your feedback and we look forward to your visit again. I wish you a happy life.