Cheeinn Hotel

Cheeinn Hotel Reviews

Cheeinn Hotel

No.13 Lishui Road, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Cheeinn Hotel
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Cheeinn Hotel Guest Reviews

4.6/5
Very Good
563 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(563)
Positive reviews(548)
Reviews with photos/video(103)
Classy environment(110)
Friendly front desk staff(43)
Delicious breakfast(39)
Average sound insulation(19)
Convenient for shopping(15)
Excellent room layout(13)
Close to metro(11)
Garden view(7)
Negative reviews(15)
Anonymous User
Wonderful Twin Room
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Everything was good.
Response from Property: 非常感謝您對我們的認可,希望您天天好心情!祈居酒店會繼續努力營造温馨舒適的居住環境,以最高的性價比滿足不同顧客的要求。期待您的再次光臨!
Guest User
Wonderful Double Bed Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Great service with friendly front desk people. Room was clean. Loved the area next to the pretty river. The breakfast was excellent. Would definitely recommend it.
Response from Property: <Great service with friendly front desk people>. <Room was clean>. < the pretty river>. <The breakfast was excellent>. Would definitely recommend it.Thank you for your wonderful review.Your kind words mean a great deal to us and truly brighten up our day.Your satisfaction is our top priority.We look forward to serving you again soon.
Karo8
Wonderful Double Bed Room
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 9, 2024
Fantastic place to stay in. It’s close by a shopping mall and walking street to spend the time and buying stuff. Nice buffet breakfast. Definitely a place to come back…
Response from Property: <Fantastic place to stay in>.<Nice buffet breakfast.><Definitely a place to come back>Thank you for your wonderful review.Your kind words mean a great deal to us and truly brighten up our day.Your satisfaction is our top priority.We look forward to serving you again soon.
Guest User
Wonderful Double Bed Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Value for money. The location is great. We were 4 couples staying at this hotel for 2 nights. The location is amazing right next to the river with many small coffee shops and bars. I definitely recommend this small but nice hotel to anyone visiting Hangzhou.
Response from Property: 非常感謝您對我們的認可,希望您天天好心情!祈居酒店會繼續努力營造温馨舒適的居住環境,以最高的性價比滿足不同顧客的要求。期待您的再次光臨!
Letitia Travels
Queen Room
Stayed in Feb 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Mar 30, 2023
It was such a beautiful place. Close to almost everything, and the staff were extremely nice!!
Response from Property: Thank you for your comments on the hotel and look forward to your next visit!
Guest User
Elegant Twin Room
Stayed in Mar 2024
Family
31 review
3.2/5
Posted on May 1, 2024
The check-in time was 2 pm, and we arrived at almost 3 pm. After completing the formalities, the waiter took us to the room, but to our surprise, the room was not cleaned yet. After waiting for a while, the waiter suggested changing the room to a room in the same location on the ground floor. We had no objection because we had not eaten lunch and were very hungry! The waiter took us to the new room, plugged in the room card for power and turned on the lights. After a brief introduction, he left. When we started to pack our luggage, the lights in the room were turned off. It turned out that the waiter took the room card with the room card plugged in for power when he left. gone! I had no choice but to run to the front desk to get another card. Although this room has an underground courtyard, the furniture is tattered and the broken table is placed next to the balcony, making it feel like it is a debris warehouse. There is an "advanced" light switch system in the room. The control instructions are totally unrelated to the actual situation. It is also mixed with the cleaning and do not disturb instructions. Every time the light is turned on and off, there is a cycle.
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Response from Property: Dear guest, we are sorry that we failed to bring you a good experience. The hotel attaches great importance to the issues you mentioned and has conveyed them to the relevant departments for corresponding rectification. We look forward to seeing you again!
Anonymous User
Wonderful Twin Room
Stayed in Mar 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is located in the historical district of Dadou Road, beside the Grand Canal, between Gongchen Bridge and Xiangji Temple. Qiju Quiet Hotel shares breakfast with Qili Hotel. It is very cost-effective. Fuyi Cang and Xiaohezhi Street are not far away. I will come back to stay if I have the chance.
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6/9
Response from Property: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Satisfaction has only a starting point, but no end point. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day! Qiju Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to your visit again
Xuebixiaojie
Elegant Twin Room
Stayed in Mar 2024
Other
43 review
5.0/5
Outstanding
Posted on Apr 16, 2024
When I checked in on April 14, the front desk lady and the boy were very enthusiastic and responsible. Since the hotel has no elevator, the boy helped me carry the suitcase to the room. Thank you very much. When I checked out on the 16th, another lady and boy were at the front desk. When they saw me carrying a big suitcase from upstairs, they just pretended not to see it. The hotel environment is good, and each building is surrounded by flowers and plants. Mosquitoes will live with you. The cleaning lady is very polite. Every time she sees me, she will greet me warmly and ask if I need help.
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Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Panoramic Double Room
Stayed in Mar 2024
Family
21 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The room is OK, the facilities feel a bit old and damaged, but the service of the hotel itself is very, very good, the front desk is very enthusiastic, responsive, always cheerful, a very cost-effective hotel
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Family Loft Suite
Stayed in Feb 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 6, 2024
Convenient to travel, good surrounding environment, clean inside the room, OK facilities, a medium-sized hotel, the service staff is very good and very enthusiastic, and the desserts provided by the hotel are also delicious, and there are souvenirs.
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Response from Property: Dear guest, we are sorry that we did not receive your full score recommendation, which means that the hotel still has many opportunities to improve. The hotel will continue to work hard to do better and get your 5-point recommendation!
Guest User
Double Loft
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 16, 2024
The location is very good, right by the Grand Canal, and Xiangji Temple is nearby. Breakfast was at the Qili Hotel, probably a sister company. We stayed in two duplex rooms this time. One bad thing about the room was that there was no telephone, so we had to use our mobile phones to make calls. Also, the floor drain in one of the rooms was very smelly. The room we booked came with afternoon tea, which was quite delicious. I lost a power bank in the room, and I called to ask, but they said it was gone. I was a little puzzled.
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6/8
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Wonderful Twin Room
Stayed in Jan 2024
Other
16 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Before the trip, I decided to book Qi Ju Hotel on the spur of the moment. It was very cost-effective, clean and quiet. I had breakfast at Qi Li Hotel and I liked it very much!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Wonderful Double Bed Room
Stayed in Jul 2024
Family
3 review
2.7/5
Posted on Aug 28, 2024
The hotel is not worth the price of 365. It seems nice at first glance, but upon closer inspection, I found it was not clean. The design of the sink is very unreasonable, water easily splashes out and wets clothes and the floor, and the toilet is not easy to use. There is only one trash can in the room. You have to walk over to the sink to throw garbage. The light control is also inconvenient. You will know exactly why it is inconvenient. The most important thing is that the sound insulation is very poor. I personally am not that sensitive to noise, but this is the worst sound insulation among the many hotels I have stayed in. People talking outside the door are just like talking in my room. I am really speechless. I won’t stay here again. I stayed at the Radisson for 365 yuan and the environment is better than yours.
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Response from Property: Dear guest, we are sorry that we could not give you a perfect stay experience. The hotel takes the issues you mentioned very seriously. We will follow up on the issues you mentioned and make corrections. Please give us the opportunity to correct them. Finally, I wish you a happy life and a happy family!
Youxiandebaiyun
Family Loft Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The location is convenient, with many places to visit around. We are very satisfied with the separate spaces on the upper and lower floors of the room. I will stay at your house next time I come to Hangzhou, especially for afternoon tea.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Wonderful Twin Room
Stayed in Jan 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 14, 2024
This time during the Spring Festival, I deliberately avoided the West Lake and came to the Grand Canal Cultural Street. I chose Qi Ju because it is close to the subway and convenient for travel. It is also just a stone's throw away from the Cultural Street, which is very convenient.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!