Wuxi Hotels with Wi-Fi

The hotel is rated as a five-star hotel, but the interior is very old-fashioned and mediocre. The TV is equipment from 15 years ago, and the foreign signal cuts out every five minutes. Although we brought children and the hotel description mentioned child-related amenities, there were no children's bathrobes or slippers. After calling, we were given adult versions instead. The mattress was okay, but the water flow in the bathroom was almost non-existent, and the ceiling shower was basically unusable. When checking in, they directly informed us that there would be no hot water starting from 8 AM the next day, with no apologies, just saying that if you need hot water, don't use it after 8 AM the next day. This is the quality of their five-star rating.

Very beautiful and big room. Breakfast spread is wonderful too. The service staff 小张 and 小李 at the reception counter are marvelous with superb service.

I had a great stay here. Excellent bed, bath tub, swimming pool etc. The hotel is a little old and is tough to spot at first but I loved it here. It was nice and quiet, easy check in etc. Tons of things around, I recommend the ”#65 coffee shop” up the street. The pool was good. The changing room in the pool was a bit old but it didn't affect me. Nice gym. Staff were all very pleasant, easy to get deliveries etc. Would definitely stay again. Excellent for the price especially.

I called the front desk three days before checking in to ask about the pool temperature and other issues. The front desk was very unprofessional and asked me to call the gym. The attitude was very arrogant. I saw a comment on Ctrip saying that the room could be upgraded, so I asked if the room could be upgraded. The front desk said that only Huazhu members could upgrade, and neither Ctrip nor ** customers could upgrade. I said that I had clearly seen other people's comments. She said that you can only upgrade on the hotel app. The answer was very blunt and looked down on Ctrip customers. Fortunately, the housekeeper Yinzi's service was very good and met my requirements. Of course, I also paid for the upgrade. Also, be careful when renting the parent-child car at the entrance of the hotel. They are all broken. We just scanned the code and couldn't drive it. We were deducted 80 yuan, just like robbery. I asked the waiter at the door to help us contact the merchant to refund the money. The experience was super bad. Also, the small bubble pool in the hotel was not clean, and there was suspended hair and so on. The coffee machine in the restaurant is recommended to be upgraded to one that can only make American coffee. There are so many people eating breakfast in such a large restaurant during the Spring Festival. One coffee machine cannot meet the needs of such a large flow of people.

I came to Wuxi for a 2-day trip during the Qingming Festival. As an IHG member, I usually choose Crowne Plaza/InterContinental. I visited Huishan Ancient Town on the first day. I searched nearby and found the Crowne Plaza was the closest, so I went there to stay. The front desk lady Echo Si was kind and sweet. Because I used points to redeem room upgrades on Ctrip, the lady immediately helped me make the best choice. Nai Si! The room was on the 19th floor and was big enough. However, I have a small complaint that the room had a peculiar smell. It felt like it came from the carpet. The hardware facilities were relatively old and the air conditioning temperature was not very low. Overall, the service was perfect, but the hardware was a little worse😅

First of all, Aria, the front desk, was very nice when we entered the door. Seeing that we had children, she immediately gave us a lucky bag. The executive room was very large and the bathtub was very comfortable. The executive courtesy service staff was also very nice and there were many types of wine. The area around the hotel was very quiet and not far from various attractions. In short, the hotel was great in all aspects and highly recommended∽

This is the 4th time we stay in this hotel, will choose to stay there again when we need to visit Wuxi again. Needless to say to say, it’s located just right at the high speed rail and metro, and many food options in the station. The new and big shopping mall right beside should be ready by now, but we did not go to the mall, so we are not exactly sure. Our colleague said that there’s also a f&b street with drinking pubs just 5 minutes walk away. But do ask for directions if you are interested. This time, the hotel was really nice to upgrade us to the suite rooms, despite us only booking the standard rooms. The room has very big and nice bathroom, wardrobe, with separate bedroom and living room space. Definitely highly recommended.

We chose to stay at Pullman Wuxi Xinhu Hotel for a business trip... Mike arranged everything from the communication before the trip to inform us of our room preferences. When we left the hotel, the charger was left in the room and it was discovered by the housekeeping department who gave it to Mike and contacted us. He was very proactive and enthusiastic throughout the whole process. He was very thoughtful and gave us a big thumbs up... I will choose this hotel next time... The picture shows the cute charging cable I left behind😂

It’s my first time to stay at the Orange Hotel and it’s a great experience. It’s very suitable for people like me who travel for short distances hahahaha! The customer service at the front desk is very warm and gentle and the service is very good! Even when you meet the staff in the elevator, they will greet you politely! Because we had to go out to explore the store, we couldn't check out so early. Then the young lady kindly allowed us to check out after two o'clock. The service was very good! ! ! recommend! ! Service: Very nice! Hygiene: Clean! Facilities: Convenient Environment: Like many mirrors

This time I chose the Marriott Hotel in Wuxi. The hotel environment and hygiene are as good as ever. Wuxi Marriott is located close to Liyuan Garden, which can be reached within 10 minutes on foot. Opposite the hotel is a large grassland and Taihu Lake. The scenery is so beautiful. I especially praise Lulu at the front desk. Seeing that we are a family trip, she upgraded us to a lake view room and introduced the surrounding docks very considerately. The room was originally equipped with only two bottles of water. Seeing that we had two adults and two children staying, the room aunt also specially sent two more bottles of water and snacks (the children ate half of it before I could take a photo). The stay was very pleasant and I will choose Marriott Hotel next time. In addition: The hotel's breakfast variety is very rich👍