Atour Hotels in Wuxi

The hotel is very cost-effective and highly recommended! First of all, the location is excellent, very close to the subway, very convenient to the attractions, and very close to the hotel by subway from the train station. The check-in experience is also great, the front desk is professional and welcoming, with children and the elderly to provide warm mineral springs, free coffee every day, free supper, free drinks in the room, very intimate. The hotel is not as small as expected, the equipment is well set up, and the hygiene is very good. Every time you take your children to travel, you are especially concerned about hygiene. In short, it is highly recommended! ! The special requirements for the remarks (as much as possible to be adjacent to the upper floors) are also concerned.

Excellent customer service. In particular, Ms Tangyuan at the Front Desk who has gone extra miles to help us. We have a wonderful stay at Wuxi, thanks to the hospitality, services by the hotel.

The room cleanliness is good. Mattress is comfortable and not too soft. Only need to travel a distance from car park then access to the floor 36 which is the lobby.

Room was clean, brightly lit Laundry room on 3rd floor, self service at no charge which I truly appreciated Breakfast was so so, had variety but generally were oily Location was fantastic, just in front of Nanchang Street, many shops

I had a fantastic stay at Atour X and would gladly return if I visit Wuxi again. The hotel’s location is incredibly convenient—right next to the metro exit—which made getting around the city a breeze. The staff were warm, helpful, and went the extra mile by offering me a complimentary room upgrade upon check-in. My room was spacious, well-maintained, and provided a very comfortable stay. The surrounding neighborhood was vibrant, with plenty of dining options and even a cinema just a short walk away. I was also pleasantly surprised by the breakfast spread; the porridge and coffee were particular highlights. Overall, it was a thoroughly enjoyable experience that exceeded my expectations.

The service is very good. I came very early and just wanted to store my luggage. I checked in directly when there was a vacant room. The subway repair at the door started in the morning and lasted until about 10 o'clock. Noise-reducing earplugs were provided. The bathroom was unexpectedly large and there were disposable bath bags. The service is excellent. Everything is very good.

With cherry blossoms rustling and lake light as your pillow, you can enjoy the slow movement of Jiangnan by the Taihu Lake with Atour Hotel, Jiangnan University City, Wuxi. When the cherry blossoms at Yuantouzhu fall like rain and the moonlight of Taihu Lake flows through the window lattices, Atour, in a secluded place, blends the poetry and painting of mountains and rivers into the travelers' breath.   When you open the window, you can see the scenery of Changguang River. It takes 15 minutes on foot to reach the romantic corridor of Yuantouzhu, one of the ”three major cherry blossom viewing spots in the world”. The hotel also has a business car that can take you to Yuantouzhu. The five-star customized bedding wraps you in a deep sleep, the smart guest control lights up the twilight of Taihu Lake with a touch of a button, and the 24-hour cloud library awaits your night reading time. With the lake and mountains as your backdrop, compose your own Jiangnan narrative poem. A cup of tea, a book and 4.0 modern decoration give people a romantic weekend trip. The so-called ”poetry and distant places” is nothing more than the exquisite laziness of peace of mind.

This stay experience really exceeded expectations! The location of the hotel is particularly good, the subway station is just outside, and it is super convenient to go to attractions and business districts. The front desk lady was super enthusiastic, the check-in speed was very fast, and she also took the initiative to introduce the surrounding food recommendations. The room was very clean and tidy, the bedding was soft and comfortable, and the night slept very well. The water pressure in the bathroom is very sufficient, the hot water comes quickly, and the toiletries are a faint fragrance and very comfortable to use. The breakfast buffet in the morning is super rich, both Chinese and Western, the ingredients are fresh, and the taste is very good, especially the freshly made wontons, a hot bowl is too satisfying. Sound insulation is also very good

The service of this Atour Hotel in Jiangyin is completely fanned! The details are full, really recommended! The first time I stayed at the Atour Hotel, from the warm reception on arrival to the intimate farewell when I left the store, I felt the meticulous service throughout the whole process. I must give all the staff of the hotel a big praise! First, the front desk is super efficient. Check in at 3 pm, the staff (remember to call Reimeng) took the initiative to inform the membership rights and also helped to send the luggage to the room. Seeing that we were taking the children, we immediately sent children's slippers and washing sets, so intimate! Second, room service responds quickly. I called at 10 o'clock in the evening and wanted to ask for another pillow and a few bottles of mineral water, which was delivered in less than 5 minutes. Because I brought the children, I also sent us milk, porridge and small snacks, which really cured my fatigue of traveling. Third, unexpected surprise. After playing for a day, I went back to the room and found a handwritten greeting card + small cake on the table! I only found out that Miss Lingmeng found the birthday on my ID card when I checked in for me, and took the initiative to contact the staff to arrange it (I was moved to cry 😭). Fourth, the catering department is super intimate. During breakfast, the uncle of the restaurant noticed that I liked to drink latte. The next day, I just sat down and brought a cup directly. Even the amount of sugar remembered! The aunt who cooked the noodle stall will also take the initiative to say: ”I know, your noodles are harder”. I am really touched, and my family will notice my preferences in this way. Hotel location is also super convenient: 8 minutes walk to the subway, there is a 24-hour convenience store 100 meters next door, crossing a bridge is the downtown business district here. Because of this warm stay, I have given all my girlfriends Amway this store~~~ This service level is not worse than a five-star hotel. Next time I come to this city, I will not hesitate to continue to live here!

The room facilities are very new and clean. Although the location is in the new city, the transportation is very convenient and there are many restaurants nearby. The hotel also provided non-smoking and quiet rooms as required. The overall service is also very good and the price-performance ratio is very high.