Atour Hotels in Wuxi

The hotel is very cost-effective and highly recommended! First of all, the location is excellent, very close to the subway, very convenient to the attractions, and very close to the hotel by subway from the train station. The check-in experience is also great, the front desk is professional and welcoming, with children and the elderly to provide warm mineral springs, free coffee every day, free supper, free drinks in the room, very intimate. The hotel is not as small as expected, the equipment is well set up, and the hygiene is very good. Every time you take your children to travel, you are especially concerned about hygiene. In short, it is highly recommended! ! The special requirements for the remarks (as much as possible to be adjacent to the upper floors) are also concerned.

Excellent service. My child choked the toilet at night, a front desk staff helped clean up and adamantly refused a tip. Tried to tip again at checkout, a different staff refused too. Staff were patient with instructions and advice for standard questions, surpass expectations for help extended for my parcel deliveries.

The check-in experience was pretty good, so I stayed longer. The location is also good, convenient for driving and taking a taxi. The front desk was very enthusiastic and the service attitude was very good. The room cleaning staff was also very responsive! They were quick and efficient, and very good! Good review💖

The hotel is near many department stores. Staff are friendly and helpful. Breakfast buffet is okay. They offered free porridges at night. Hard to find parking. No space for drop off and pick up.

Boutique hotel in a big office building. Bath tub and bed were both amazing. Had a great sleep and restful baths. The breakfast was so so but I had a good stay. Service was good. Excellent location. Would stay again.

This stay experience really exceeded expectations! The location of the hotel is particularly good, the subway station is just outside, and it is super convenient to go to attractions and business districts. The front desk lady was super enthusiastic, the check-in speed was very fast, and she also took the initiative to introduce the surrounding food recommendations. The room was very clean and tidy, the bedding was soft and comfortable, and the night slept very well. The water pressure in the bathroom is very sufficient, the hot water comes quickly, and the toiletries are a faint fragrance and very comfortable to use. The breakfast buffet in the morning is super rich, both Chinese and Western, the ingredients are fresh, and the taste is very good, especially the freshly made wontons, a hot bowl is too satisfying. Sound insulation is also very good

The service of this Atour Hotel in Jiangyin is completely fanned! The details are full, really recommended! The first time I stayed at the Atour Hotel, from the warm reception on arrival to the intimate farewell when I left the store, I felt the meticulous service throughout the whole process. I must give all the staff of the hotel a big praise! First, the front desk is super efficient. Check in at 3 pm, the staff (remember to call Reimeng) took the initiative to inform the membership rights and also helped to send the luggage to the room. Seeing that we were taking the children, we immediately sent children's slippers and washing sets, so intimate! Second, room service responds quickly. I called at 10 o'clock in the evening and wanted to ask for another pillow and a few bottles of mineral water, which was delivered in less than 5 minutes. Because I brought the children, I also sent us milk, porridge and small snacks, which really cured my fatigue of traveling. Third, unexpected surprise. After playing for a day, I went back to the room and found a handwritten greeting card + small cake on the table! I only found out that Miss Lingmeng found the birthday on my ID card when I checked in for me, and took the initiative to contact the staff to arrange it (I was moved to cry 😭). Fourth, the catering department is super intimate. During breakfast, the uncle of the restaurant noticed that I liked to drink latte. The next day, I just sat down and brought a cup directly. Even the amount of sugar remembered! The aunt who cooked the noodle stall will also take the initiative to say: ”I know, your noodles are harder”. I am really touched, and my family will notice my preferences in this way. Hotel location is also super convenient: 8 minutes walk to the subway, there is a 24-hour convenience store 100 meters next door, crossing a bridge is the downtown business district here. Because of this warm stay, I have given all my girlfriends Amway this store~~~ This service level is not worse than a five-star hotel. Next time I come to this city, I will not hesitate to continue to live here!

The hotel's facilities, environment and design all suit my preferences; but the deepest impression this hotel left on me was that every person we came into contact with was very friendly and down-to-earth, and every request was responded to; staying here felt like home. We spent more than twenty days here in total, and our whole family started to miss this place! oh! As a Wuxi native, the breakfast here has a very rich Wuxi-style dishes ❤️ Facilities: It can be said to be very new, but it does not have the smell of a new hotel and the facilities are not set up just for the sake of appearance. The lighting in every part of the hotel is very exquisite and comfortable; it is almost all the non-blazing yellow light that I like. The only downside is that there is no independent small centralized light source at the bedside in the room, which is a bit inconvenient and I can't read at night🤷🏻♀️ Hygiene: Toilets, bathrooms and sinks are all kept very clean. Service: Let me say it again, they have the enthusiasm and thoughtfulness that low-star hotels don’t have; they also have the intimacy and practicality that high-star hotels don’t have. I think it's perfect! What impressed me most: I loved their library so much; I finished reading two books while staying in the hotel; I have never read a book so spontaneously and efficiently in my life! The only pity is that there are no suites. If there are suites, I will definitely stay here next time! Thank you to everyone here who helped us and met our needs; you have created wonderful memories for our family!

Facilities: There is a small refrigerator but no refrigerator. It is said that only executive rooms and above have refrigerators. There is no coffee. You can ask the cleaning lady for it. Hygiene: basically satisfied Environment: high floors are relatively quiet Service: meticulous front desk service

The room facilities are very new and clean. Although the location is in the new city, the transportation is very convenient and there are many restaurants nearby. The hotel also provided non-smoking and quiet rooms as required. The overall service is also very good and the price-performance ratio is very high.