Wuhan Hotels with Pools

The location is very nice but our room faced another building which was not the best view possible. Anyway, despite the big amount of visitors, the manager helped us to change room and provided us a better service. The swimming pool was super cold, which clearly was not suitable for me and my kids. Breakfast on the average for this level of hotel. After all I believe the price was too high compared with other hotels in the same area. I want to prize the manager and for his support, but generally I would not recommend this hotel.

Service: Suitable for five stars. The front desk girl Luo is very enthusiastic. The lady in the breakfast room and the cleaning lady in the corridor are also warm and friendly. Environment: We seem to have upgraded the room because of points or membership. The 27th floor is a ladies' floor (or I forgot what it was called). In fact, it is not only for girls to stay, but the layout inside is friendly to girls. There are special hygiene products, curling irons 🈶 and Barbie pink robes. The room is very comfortable.

It is very stuffy and hot inside the room because the hotel doesn't provide the air-condition.The location is very convenient and the breakfast tastes yummy.

First of all.thank you for you perfect service and providing the delicious food ,which has impressed us deeply with everything you did. Especially thanks Rita for your hospitality.we definitely will visit again😊. Your sincerely, Jean & Ryan

This is our first trip to Wuhan and mainly for visiting relatives who live in Wuhan. Our first impression at Sheraton hotel is good. Started with the bell boy who greet us when we arrived at the hotel and help us with our big luggage. We have left one parcel at the taxi without notice. After we checked in the hotel we then realised that the parcel was left at the taxi. The concierge by the name of Owmen Zhou(周星驰）who is very kind and help us to call the taxi company to locate the taxi driver who drop us at the hotel and informed him to return the parcel to us ASAP and really appreciate his services and kindness. He did extra-miles to ensure we received our parcel on-time. in addition, he also introduced us the exhibition that the hotel have co-joined with the Wuhan museum to show case the impression of Wuhan city which gave us some insight of the Wuhan City. Even the house-keeper who are very kind and did a good job for the room. In general, we have good impression about this hotel and we strongly recommend to our friends who want to stay at Wuhan. Once again, a big thank you to the staffs at Sheraton hotel and make our stay at Sheraton a very pleasant one ! will come back again next time.

This is the first time we came to Wuhan and we received great hospitality from this hotel. The hotel is clean with great amenities and I want specially thanks Miyan Dang and Thomas Tang for helping us to order Mei Tuan. We are both foreigner and basically we cannot order any food via the Mei Tuan app. Thanks to both the Westin staffs for helping us to order our dinner and branch and send up to our room. They even let us extend our room until 2pm instead of normal check out time.

Very nice and good service, located well for my visit. I did think it was odd that you need a room key to use the lobby bathroom, which was actually an issue when I met my friend for tea and he needed to use it, and then again, after I checked out, before I made the long journey to the airport.

Overall hotel is okay. Location is prime, however would recommend rethinking improving hotel concept to keep up with new hotel chains. This includes improving quality of breakfast, considering rennovation of facilities and re-allocation of staff. Too many staff in outside welcome are and too few inside.

What can I say? What an amazing stay again. I’ve stayed for work events in which we used the ballroom for our work celebration. I then came here for peace when my father passed away. This was the one place I knew I could come that brought me peace and happiness. This trip was for my anniversary and it was beyond amazing. We decided to to go with a suite and the reservation came with a free photo shoot. Our photographer, Xiao Liu, was kind and the photo shoot was an amazing experience. The breakfast buffet is amazing and the dinner buffet has live entertainment and amazing chefs as well. We also wanted to get massages too but ran out of time. We will get them next time. Overall, I’m grateful for Optic Valley Hilton and the true peace our experiences bring each time. Exactly what we need on vacation.

Hotel looks new, room is clean, hardware is quite good, location is good,close to the walking street. One side is lake view. Breakfast is ok. But system should be improved, the staff called our rooms to ask us pay the room advance in mid-night ( we paid during check-in), one of my colleague had to wear the nightgown went down to the cashier, but the staff( a male manager and a female staff) said called wrong persons ( should be 5 Chinese persons ). The next day,our collegue was sick heavily and had to flyed back Bangkok. It gave us a bad image and experience to our business trip in China. Cashier staff should clear everything during check-in, and should not disturb guest in the night. It is basic standard. Hotel should improve.