The Zealandia Hotel

The Zealandia Hotel Reviews

The Zealandia Hotel

Block A, Primus Mansion, Greenland Colorful City, No. 750, Heping Avenue, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
The Zealandia Hotel
The Zealandia HotelThe Zealandia HotelThe Zealandia Hotel
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The Zealandia Hotel Guest Reviews

4.5/5
Good
861 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(861)
Positive reviews(810)
Reviews with photos/video(223)
Fantastic river view(67)
Easy to get around(64)
Classy environment(62)
Large rooms(57)
Close to metro(33)
Friendly front desk staff(31)
Breakfast was average(18)
Stayed multiple times(10)
Negative reviews(51)
Guest User
Riverside View Executive Twin Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 31, 2024
It was a good hotel. Breakfast was good. But in the kitchen they are not providing any plates or utensils which makes kitchen useless for visitors. Compared with my second hotel in Wuhan’s cbd, the room is not very spacious. The hotel staff were very polite, helpful in spite of the language barrier.
6/11
Response from Property: Thank you for choosing Wuhan Zealandia Hotel.We will continue to improve the quality of products and services! Looking forward to your next visit.Wish you have a good trip!
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Jan 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Feb 21, 2024
River front room makes it no need for the TV to work (tv not ).the night time lights along the river are better then TV . Rooms are furnished with washing machine and cooking appliances (no microwave) has rice cooker. More then half of the electrical outlets broken (my room) No water in the kitchen. Staff friendly and accessible accommodating Smoke free rooms available. No restaurant or exercise area, if you are looking for these amenities .. .
Response from Property: Thank you for choosing Wuhan Zealandia Hotel.We will continue to improve the quality of products and services! Looking forward to your next visit.Wish you have a good trip!
SHUN ZHI
Riverside View Executive Double Bed Room
Stayed in Feb 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Good location with a nice view. It is also very near the metro station and is super accessible. Walking across the street leads you to the bay of the Yangtze River. You may even jog there if you desire.
Response from Property: Thank you for choosing the Zealandia hotel,we will continue to improve the quality of products and services! Looking forword to your next visit. I wish you a happy life.
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Nice view,good service
Response from Property: 尊敬的賓客：您好！感謝您選擇武漢西蘭蒂亞酒店，非常榮幸能為您服務。感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，歡迎您再次光臨！
Guest User
Riverside View Executive Double Bed Room
Stayed in Dec 2022
Solo travelers
21 review
4.0/5
Very Good
Posted on Feb 15, 2023
Good Hotel
Response from Property: 感謝您對西蘭蒂亞的鼓勵與推薦！我們所追求的就是讓顧客感動，更加重視每一個客人的切身感受，希望您的每次旅行都輕鬆愉快，祝您天天好心情！
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Dec 2024
Family
3 review
0.5/5
Posted on Jan 12, 2025
1. The toilet drain is leaking, making my feet always wet 2. I touched the cold water next to the rain shower head, and I was freezing while washing. 3. The hair dryer handle is curved here, and I can only pinch the air outlet 4. This light is so "smart" that it makes people all over the world stupid 5. The parking garage has a height limit of 1.8 meters and I can't park. I asked the front desk for a solution. They asked me to find it myself? Can I find it as a foreigner?
Original TextTranslated by Google
Response from Property: 尊敬的客人，非常感謝您抽出寶貴的時間對您在酒店的入住體驗進行分享。對於您在入住期間所遇到的問題我們表示抱歉。在您入住酒店期間，房間有任何設施設備等方面的問題您可以隨時呼叫服務員，我們隨時為您解決問題。此次入住沒能得到您的滿意，我們深表歉意。
Anonymous User
Riverside View Executive Double Bed Room
Stayed in Dec 2024
Other
71 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The room was upgraded, it is very big, there are 2 sofas, and the kitchen is fully equipped. Facing the river and the night view, the scenery is great. I have been to Wuhan many times, and it is rare that the weather is good and I can see the river view. I will stay here again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
Guest User
Riverside View Twin Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room type I booked was ordinary, but the girl at the front desk upgraded it to two 1.8-meter-tall beds. The service was very good. It is suitable for a family to stay. The room is clean and spacious. I will choose this hotel again when I come to Wuhan in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Looking forward to your stay again!
fiy1225
Deluxe Suite
Stayed in Oct 2024
Travel with friends
1 review
2.3/5
Posted on Dec 1, 2024
I drank until almost dawn before checking into the hotel, and fell asleep as soon as I entered the room. I felt itchy while sleeping. I didn't think much about it at the time, but when I woke up in the afternoon, I found that the bed was full of black spots, which was disgusting. The environment is very good, but the hygiene of the sheets and quilts is too disgusting. I will never stay here again
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We have carefully checked the problem you reported. The black spots on the bed you reported should be the black fluff on the sweater. Perhaps you can compare it with the black sweater you wore when you checked in. If you need it, we can also provide the corresponding video for you to verify. The hotel's linens are all sent for cleaning in a standard manner, and are guaranteed to be changed for each guest. There are standard procedures for the replacement and use of our bedding. Please believe that our goal is to provide guests with a comfortable stay environment and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services increasingly perfect. Welcome to visit us again.
Guest User
Executive Room - River-View
Stayed in Oct 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Dec 4, 2024
The location is quite quiet, not too far from the Yellow Crane Tower. It is also convenient to go to the city, but the road is still under construction, so you need to walk a short distance. Overall, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wuhan Zealandia Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your visit again!
Explorer boy
Riverside View Executive Twin Room
Stayed in Oct 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The hotel is in a great location, close to the city center, the room is clean, the front desk staff is very nice, it is also close to the subway station, and there is a large shopping mall next door.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services and do better. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Deluxe Suite
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room is clean and tidy, the environment is elegant, and you can see the river view. At night, you can see the light show on the other side of the river. It is very beautiful. I will patronize it again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Suite
Stayed in Nov 2024
Business travelers
27 review
4.7/5
Amazing
Posted on Dec 7, 2024
Average service, affordable price, ok interior environment
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Sincerely thank you for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit!
Anonymous User
Riverside View Executive Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room was very clean and the night view of the river was beautiful. It was a great choice. We were three adults and one child. There were not many hotels with twin beds and two suites. It was a 1-minute walk to Wuchang River Beach. It was not tiring to take the child with us and we were very happy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to give us your affirmation. Your satisfaction is our unremitting pursuit. Your satisfaction is very important to us. I hope that next time you come to Wuhan, you will consider staying in our hotel again.
FishLin
Riverside View Executive Double Bed Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The location is very good. There is a lot of food next to Greenland Center Mixc. The service is very good. The night view is beautiful. The sofa is very big. There is a light show from 7 to 10 pm. I will stay here again next time. Thank you.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for sharing and your love for the hotel. It is a great honor to serve you. Thank you for your recognition of us. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!