No.39 Guanggu ONE, intersection of Guanggu Avenue and Chuxiong Avenue, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
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Metropolo Jinjiang Hotels Guest Reviews
4.7/5
Outstanding
831 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(831)
Positive reviews(811)
Reviews with photos/video(132)
Classy environment(95)
Delicious breakfast(72)
Awesome amenities(58)
Quiet & comfortable(48)
Friendly front desk staff(47)
Many amenities(37)
Convenient parking(23)
Stayed multiple times(8)
Negative reviews(20)
Guest User
Boutique 2-bed Room
Stayed in Jul 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 29, 2024
I booked this hotel for company business trip and it's good.
Response from Property: 非常感謝您對小錦的支持和各方面的認可, 我們所做的一切都衹為每一位家人帶來不一樣的度假體驗, 看到您的滿意和肯定, 小錦真的是非常的感動,小錦會繼續努力時刻準備着您隨時回來。
L.ImPaCT
Boutique Queen Room
Stayed in Jun 2023
Other
17 review
5.0/5
Outstanding
Posted on Jun 19, 2023
Great experience
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您 無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Boutique Queen Room
Stayed in Aug 2024
Business travelers
3 review
1.0/5
Posted on Aug 14, 2024
First of all, I don’t recommend staying here! Lightning protection! Lightning protection! Lightning protection!
There are several reasons
1. Hygiene: After checking in, I found a gray sock (not my own!) inside the hotel curtain. I found it after staying for 2 days, but the hotel room staff didn't even notice it! In addition, the housekeeping staff did not change the sheets and quilts for 3 days in a row, and did not even throw away the garbage in the bathroom for 3 days in a row. This shows that the cleaning staff are completely perfunctory!
2. In terms of sound insulation and service attitude: ① The sound insulation of the hotel is very poor! There was a child upstairs who kept screaming but no staff stopped him. ② I asked the cleaning staff for 2 bottles of water. The staff ignored a word and had a very indifferent attitude. The working attitude at the front desk was not much better. Originally I didn’t even want to leave a negative review, but actually took the initiative to add me on WeChat and asked how my stay was, which is ridiculous! No wonder Jinjiang Hotel is getting worse and worse!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing our Jinjiang Metropolo Hotel. We are extremely honored to serve you. First of all, we are deeply sorry that you could not have a perfect experience during your stay. The store attaches great importance to your feedback and suggestions. We have already given them to you. The heads of each department should strengthen staff training to improve our professionalism and service quality. If you have any questions during your stay, you can call the front desk. We will help you deal with it in time and arrange for hotel staff to follow up. We apologize to you again. If Next time you come here, I hope you can book this hotel again and give us a chance to apologize. We look forward to your visit again and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit. Looking forward to your visit again!
QianqianCiciy
Boutique Queen Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 21, 2024
Stayed here for the second time. The waiter was great and would meet the needs of booking a room. When the room was not enough, they would help upgrade the room type for free. I slept very comfortably yesterday. Thank you!
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Elegant Twin Room
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 14, 2024
Very good. The room is quiet. The service attitude is good. The facilities are complete and comfortable.
Original TextTranslated by Google
Response from Property: 謝謝親的點評, 您的支持與鼓勵, 是我們前進的最大動力。小錦以不斷的為家人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同家人的要求。小錦期待您的再次回家!
Guest User
Boutique Queen Room
Stayed in May 2024
Other
8 review
5.0/5
Outstanding
Posted on May 4, 2024
Facilities: Complete
Sanitation: Good
Service: Thoughtful
Environment: Convenient
Original TextTranslated by Google
Response from Property: Thank you for your full review. Your support and encouragement are the greatest motivation for us to move forward. Xiaojin strives to create a warm and comfortable living environment for your family and meet the requirements of different families with the highest cost-effectiveness. Xiaojin looks forward to seeing you back home again!
Guest User
Boutique Queen Room
Stayed in Oct 2024
Couples
1 review
1.0/5
Posted on Oct 3, 2024
The room smells bad, the cups are paper cups, the furniture is old, the carpet is dirty, only half of the windows on the fifth floor are clean, even if I ask aunt to clean it, it won't be cleaned, there is not even a decent lobby for the four-star rating, just a pure apartment renovation
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for not giving you a wonderful stay experience. The smell in the room may be due to insufficient ventilation. We will strengthen the air circulation in the room to ensure that similar situations will not happen in the future. We would like to apologize to you. . You mentioned the problem of paper cups, because using paper cups can avoid cross-infection, is more hygienic, convenient and safe. Secondly, there is the issue of old furniture. We have been working hard to maintain and update the hotel's facilities, but there may be some places that fail to meet your expectations. Thank you for your feedback. We will provide it to the relevant departments for subsequent improvements. The window problem you mentioned was fixed when our hotel was building the windows on the fifth floor and could not be changed. If you have needs, we will reserve a room with floor-to-ceiling windows for you next time you come. Regarding the issue of the aunt not cleaning the house, we will go and verify it, and strengthen staff service training and communication with customers to improve our professionalism and service quality. We welcome your next visit and look forward to your inspection again.
Guest User
Elegant Twin Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Facilities: The facilities are complete and well-equipped. The decoration style is the type I like. It gives people a very comfortable feeling.
Hygiene: The rooms and public areas are very clean and tidy, and every corner is cleaned very carefully.
Environment: The location is excellent and the transportation is very convenient. You can get an IV right away. There is also a free parking lot. From the parking lot, you can take the elevator directly to the lobby on the first floor for check-in. It is very convenient.
Service: The staff at the front desk are very nice and patient. The check-in procedure is also very fast. The dining environment on the sixth floor is also very good. The floor-to-ceiling windows are designed. The breakfast is very suitable for my taste. You can try it. It is a very good hotel overall.
Original TextTranslated by Google
Response from Property: Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Xiaojin constantly strives to create a warm and comfortable living environment for her family, and meets the requirements of different family members with the highest cost performance. Xiaojin looks forward to your coming home again!
frankdong
Elegant Twin Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The hotel is good. It is the most cost-effective hotel that I have booked recently while traveling. The health, environment and services are all very good. The front hall is not big but it is enough for business meetings. There is a small restaurant on the 6th floor that serves breakfast. It is said that you can also book it in the evening. Because I was in a hurry and did not try the master's craftsmanship, I may book here next time I go to Wuhan.
Original TextTranslated by Google
Response from Property: I'm very glad that you chose Xiaojin. When I saw your praise, Xiaojin was stunned! Xiaojin is located in a prosperous area, with the excitement and convenience of the city. Xiaojin's restaurants have a rich variety and delicious food! Xiaojin has always hoped to use her thoughtfulness and warmth to deliver happiness and become the home away from home in your heart. We look forward to your next visit home!
Guest User
Executive Deluxe King Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
I have stayed at Jinjiang many times and I feel good about it. The hotel has a beautiful environment and complete facilities. There is a self-service laundry room, which is very convenient. The sheets and quilts in the room are very comfortable to sleep on. Not bad. The front desk staff is very gentle, 👍. I will stay again next time I come to Wuhan Will come and stay
Original TextTranslated by Google
Response from Property: Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Xiaojin constantly strives to create a warm and comfortable living environment for her family, and meets the requirements of different family members with the highest cost performance. Xiaojin looks forward to your coming home again!
Guest User
Elegant Twin Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The environment is very good, the location is convenient, the front desk and waiters are very friendly, and the breakfast is delicious😋
Original TextTranslated by Google
Response from Property: Thank you for your 5-star review. We start from the hotel but not just the hotel. We treat customer service from the bottom of our hearts as the core of all our work. We hope to bring you a different experience every time and look forward to your next stay. .
Guest User
Boutique 2-bed Room
Stayed in Jun 2024
Business travelers
1 review
1.0/5
Posted on Jun 23, 2024
Room 335 is not soundproofed. The people next door talk until two o'clock and it is very noisy.
The delivery boy went upstairs and knocked on the door randomly. He was knocked on the door at 6am 😱😱
There is a problem with the water in the toilet and it keeps making noises
My toothbrush was losing hair when I brushed my teeth. I almost swallowed it.
The breakfast buffet has few categories and no vegetables.
Too bad Too bad
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing our Jinjiang Metropolo Hotel. We are extremely honored to serve you. First of all, we are deeply sorry that you did not have a perfect experience during your stay. The store attaches great importance to your feedback and suggestions and we will strengthen it. Regarding the improvement of hotel software facilities, as for the sound insulation problem you mentioned, since our hotel is located next to Chuangye Street, there may be unavoidable noise. For this reason, the hotel also provides disposable earplugs in consideration of some guests who sleep lightly, and is committed to providing Provide every guest with a quality sleep. If you come back next time, you can contact the hotel front desk in advance to help you reserve a quiet room. Secondly, the toilet problem has been arranged for maintenance technicians to conduct detailed inspection and repair. We will enrich the breakfast menu to satisfy customers. Here, we apologize for the unpleasantness caused to you. The growth of the hotel is inseparable from the valuable opinions and ideas put forward by every customer. We will work hard to improve and look forward to your visit again. I wish you a happy life.
Guest User
Executive Deluxe King Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
The environment is very good, very clean and hygienic, cost-effective, and the stay is very comfortable. The breakfast is rich and delicious😄😄😄😄😄😄😄😄😄😄😄😄😄😄. Love it, love it, very comfortable!
Original TextTranslated by Google
Response from Property: It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Xiaojin and is also the driving force for our progress. Xiaojin will continue to maintain its enthusiasm and strive to make every family member feel at home. We eagerly look forward to your return home again!
.changdaobingcha.
Elegant Big Bed Room
Stayed in Dec 2023
Booked for others
6 review
5.0/5
Outstanding
Posted on Dec 14, 2023
The lobby is very big. I like the decoration style of the hotel very much. The front desk service is great. There are many kinds of breakfast. Parking is also very convenient. It is a hotel worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are glad to hear that you are satisfied with our hotel. Your recognition is a great honor for us and will encourage us to further improve our service quality. Once again Thank you for your support and look forward to your visit again~
Guest User
Urban Big Bed Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 7, 2023
The front desk service is very good. The room is relatively quiet. The hotel is equipped with a washing machine and dryer. It is very convenient. It is the first choice for travel.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of Xiaojin. In order to provide you with a more meticulous and thoughtful service experience, we have launched a new happiness customization service to create sweet highlight moments, record sincere and beautiful moments, and crown every happiness with a unique and memorable ceremony. Looking forward to having you back home again!