Milai Holiday Hotel (Wuhan Huangpi Plaza) Guest Reviews
4.6/5
Very Good
730 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(730)
Positive reviews(716)
Reviews with photos/video(54)
Large rooms(73)
Friendly front desk staff(42)
Classy environment(28)
Easy to get around(23)
Convenient parking(22)
Convenient for shopping(21)
Delicious breakfast(17)
Stayed multiple times(2)
Negative reviews(14)
HOCK GUAN
Cozy Queen Room
Stayed in May 2024
Business travelers
55 review
3.7/5
Posted on Jun 14, 2024
The hotel should provide coffee for breakfast or 3-1 coffee during breakfast and in the room
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建 議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在米萊與 您再相逢。祝您心情愉快,闔家幸福!
Guest User
Standard 2-bed Room
Stayed in Jan 2024
Travel with friends
34 review
4.7/5
Amazing
Posted on Feb 12, 2024
The room is relatively large and there is a Wal-Mart nearby, which is very convenient for eating and shopping. There is an underground garage and parking is very convenient. Towels and bath towels are sterilized and sealed, which is great! The only thing is that the sound insulation effect is slightly worse.
Original TextTranslated by Google
Response from Property: [❤Buffet Breakfast❤] Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We will Sincerely at your service.
Guest User
Standard 2-bed Room
Stayed in Oct 2023
Travel with friends
31 review
4.7/5
Amazing
Posted on Nov 26, 2023
The hotel is located in Huangpi Square. The surrounding area is very lively and convenient for parking and eating. The hotel is on the 9th to 12th floors of the entire building. There are various training institutions in the building. The 13th floor should be a dance class. Living on the 12th floor will cause resonance, but It will not affect your rest at night. It is recommended to stay on floors 9-11. There is a breakfast shop selling hot dry noodles next to the square. They are delicious and not expensive.
Service: The front desk service needs to be improved, but overall it is quite satisfactory.
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Response from Property: 【❤Deposit-free check-in❤】Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Guest User
Standard 2-bed Room
Stayed in Oct 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Nov 12, 2023
Located in the center of Huangpi Square, the transportation is convenient. It is very convenient to eat, go shopping, and watch movies downstairs. However, the bathroom facilities are a bit old. Overall, it is okay. I will come again next time.
Original TextTranslated by Google
Response from Property: [❤Free Parking❤] Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We will Sincerely at your service.
Shijielamexiao
Cozy Queen Room
Stayed in Feb 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 4, 2023
Right in the center of Huangpi Square, very convenient for eating and spending
Free parking after check-in in the underground parking lot
The room is clean and tidy, the double room is not too small, I will choose Milai again in the future
Original TextTranslated by Google
Response from Property: 【❤️Free ward rounds❤️】Dear guest: Hello! Thank you for your full five-point evaluation, we will continue to work hard with your encouragement and support, and I believe we will do better! Thank you for your continued support! Good luck!
Guest User
Cozy 2-bed Room
Stayed in Sep 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 19, 2022
The hotel is clean and hygienic, the room is spacious, the waiter service is professional, the lady at the front desk is friendly, the location of the hotel is good, it is very convenient to eat, drink and play nearby, the hotel calls a taxi very quickly
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The best advertisement is the word of mouth recommendation from customers, and it is a great honor for our services to be recognized by you. Looking forward to your next stay!
Guest User
Cozy 2-bed Room
Stayed in Jun 2022
Couples
8 review
5.0/5
Outstanding
Posted on Aug 5, 2022
The room is large, clean and comfortable, and will stay again next time.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Anonymous User
Family Friendly Twin Room
Stayed in Jun 2022
Travel with friends
1 review
2.7/5
Posted on Jul 17, 2022
I found a big cockroach in the parent-child room I booked at 11 o'clock in the evening. Although I contacted the front desk to change a room, the room I changed was very old, the space was small, and the facilities were poor. Obviously, the parent-child room I booked on the 9th floor was more expensive and changed to 11 There is nothing to say about the hotel with special rooms in Loulou. This way of handling can only give you this score.
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Response from Property: Thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management, find out the deficiencies from the subtleties, maintain the good aspects, and improve the deficiencies. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again.
Guest User
Standard 2-bed Room
Stayed in Dec 2022
Family
1 review
3.2/5
Posted on Jan 18, 2023
Poor sound insulation and poor air conditioning
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your bad stay experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time, and we are on call 24 hours a day to solve the problem for you. wish you a happy life!
Guest User
Cozy 2-bed Room
Stayed in Jul 2022
Business travelers
2 review
1.0/5
Posted on Aug 6, 2022
The cabinet was so noisy that I didn't sleep all night, and I caught a cold
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your bad stay experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of the noisy cabinet in the room, the hotel engineering department has strengthened the maintenance to ensure that your next stay will not be troublesome. We are sorry for the inconvenience caused to you.
Response from Property: 【❤️40平米,超大飄窗台❤️】感謝您下榻米萊假日酒店,您的支持與鼓勵,是我們前進的最大動力。感謝您對米萊假日酒店的喜愛和認可。酒店有免費收送洗衣服務,有洗衣液及衣架提供,是機洗哦。酒店提供黃陂廣場免費停車,無限制出入,需到前台來領取停車碼。米萊假日酒店以不斷為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。米萊假日酒店期待您的再次光臨!
Response from Property: 【❤️40平米,超大飄窗台❤️】感謝您下榻米萊假日酒店,您的支持與鼓勵,是我們前進的最大動力。感謝您對米萊假日酒店的喜愛和認可。酒店有免費收送洗衣服務,有洗衣液及衣架提供,是機洗哦。酒店提供黃陂廣場免費停車,無限制出入,需到前台來領取停車碼。米萊假日酒店以不斷為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。米萊假日酒店期待您的再次光臨!