Wuhan Jianghan Road Pedestrian Street High-Altitude Jiang Scene Atour Hotel Reviews
Wuhan Jianghan Road Pedestrian Street High-Altitude Jiang Scene Atour Hotel
56th floor, ping an building, 888 Zhongshan Road, Jianghan District, Wuhan Province, Jianghan District, Wuhan, Hubei, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
3310 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(3310)
Positive reviews(3291)
Reviews with photos/video(710)
Awesome amenities(503)
Easy to get around(426)
Convenient for shopping(272)
Fantastic river view(236)
Delicious breakfast(229)
Friendly front desk staff(212)
Close to metro(187)
Good sound insulation(79)
Negative reviews(19)
AlexZimpher
Executive City-view Queen Room
Stayed in Jun 2025
Couple
5 review
7.0/10
Posted on Jul 28, 2025
Okay hotel. Good area right nearby the pedestrian street with a great view, but one of the elevators broke causing the process of getting up and down to take 5-10 minutes each time. The staff was friendly but forgot to change the towels a couple of times.
Response from Property: Dear Atour Friends,We are delighted that the hotel's location (right next to the pedestrian street) and views have brought you a pleasant experience.Regarding the elevators, for safety considerations of high-rise hotels, one elevator was undergoing regular maintenance during your stay (with an estimated duration of about one week). This information was previously indicated on our booking interface. However, the operation of only one elevator still led to your long waiting time, and we sincerely apologize for this.As for the issues with the guest room, we have conducted special training for our housekeeping team to strengthen process supervision and awareness of detailed responsiveness, making every effort to prevent similar situations from happening again.We apologize again for the unpleasant experience caused to you. We sincerely hope to have the opportunity to serve you again, so that you can truly feel our improvements and sincerity. Looking forward to your return!The elevator has been restored on August 2, 2025, so you can always consult the front desk if you have any questions.
Traveler49
Superior River-view Twin Room - Night Light Show
Stayed in Jun 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jul 12, 2025
Love the hotel location and service. Rooms were clean, bright and had useful spaces. I highly recommend this place. The photo is taken from the hotel lobby.
Response from Property: Dear Atour Friend,Hello! Thank you for your recognition of Atour Hotel (Wuhan Jianghan Road Pedestrian Street)! Beautiful times always pass too quickly. We'll cherish this unexpected encounter with you deeply and look forward to seeing you again!May you be well!
Li Ting Pow
Superior City-view Twin Room
Stayed in May 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 28, 2025
Excellent location right in the heart of the Jianghan pedestrian street. The metro station is right below the hotel building. Service staff are all friendly and helpful. The free laundry service is a lifesaver.
Response from Property: Dear Atour Friend,Hello! Thank you for your recognition of Atour Hotel (Wuhan Jianghan Road Pedestrian Street)! Beautiful times always pass too quickly. We'll cherish this unexpected encounter with you deeply and look forward to seeing you again!May you be well!
Seet
Superior Queen Room
Stayed in May 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jun 3, 2025
Definitely an excellent hotel and highly recommended. Excellent service. They serve you tea each time you go to the reception. Excellent breakfast and evening meal, all included. Room is excellent with perfect view.
Response from Property: 這世界有一種等待,最好的一種叫做認可。我願意從這一秒開始倒數,等待與您再一次相遇。感謝您對小朵的高度認可,如此認真的點評,服務沒有最好衹有更好,小朵會秉承服務至上的理念,爭取下次給您帶來更滿意的入住體驗和感受,期待您的再次回家!
Florienze Low
Jimu River-view Family Room - Night Light Show
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 24, 2025
Wonderful hotel with top notch service and location! Excellent breakfast and there’s night porridge when we were hungry at night. We enjoyed sitting near the window looking at the river view during our stay.
Highly recommended!
Response from Property: 花開不倦衹為蝶戀香,人逢知己餘生無奢望,人生旅途中的交集,相遇,便是一份意外的驚喜。有緣遇到了您,更是一闕優美的斷章,緣為何來,莫問因由。衹願,就這樣,且歌且吟,且行且暖,且暖且惜,‘’與君初相識,猶如故人歸‘’武漢江漢路步行街亞朵酒店大家庭,希望能給住客帶來家的服務,讓住客住的舒心,用心對待每一位顧客,不斷提升我們的服務,期待您的再次入住。
Guest User
Jimu River-view Family Room - Night Light Show
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 27, 2025
Only one out of the two lift is working, and the reception is on the 56th fllor and the room is on the 55th floor. It took too long just to get to the room. And the cleaning service did not manage to clean the washroom very clean. There were hairs on the drainage and also near the entrance door to the room. Overall, the room is clean. The good part is that we can reach the customer service by wechat if we needed anything during our stay, and they responded very quickly.
Response from Property: Dear Atour Friends,Thank you very much for taking the time to share your stay experience. Every piece of your feedback is an important guide for us to improve our services, and we sincerely value it.Regarding the elevators, for safety considerations of high-rise hotels, one elevator was undergoing regular maintenance during your stay (with an estimated duration of about one week). This information was previously indicated on our booking interface. However, the operation of only one elevator still led to your long waiting time, and we sincerely apologize for this.As for the issues with the guest room, we have conducted special training for our housekeeping team to strengthen process supervision and awareness of detailed responsiveness, making every effort to prevent similar situations from happening again.We apologize again for the unpleasant experience caused to you. We sincerely hope to have the opportunity to serve you again, so that you can truly feel our improvements and sincerity. Looking forward to your return!The elevator has been restored on August 2, 2025, so you can always consult the front desk if you have any questions.
Guest User
Superior City-view Twin Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 27, 2025
Excellent location and night scenery. All rooms are over 51/F. Lighting and curtain are sound controlled, very convenient!
Response from Property: Dear Atour Friend,Hello! Thank you for your recognition of Atour Hotel (Wuhan Jianghan Road Pedestrian Street)! Beautiful times always pass too quickly. We'll cherish this unexpected encounter with you deeply and look forward to seeing you again!May you be well!
Guest User
Jimu River-view Family Room - Night Light Show
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 25, 2025
Great location, fantastic riverside views, lots of breakfast options in both Chinese and Western cuisine options. Super clean modern room. Highly suggest to book river view instead of city view. Will definitely come back.
Response from Property: Dear Atour Friend,Hello! Thank you for your recognition of Atour Hotel (Wuhan Jianghan Road Pedestrian Street)! Beautiful times always pass too quickly. We'll cherish this unexpected encounter with you deeply and look forward to seeing you again!May you be well!
Nellie N
Jimu River-view Family Room - Night Light Show
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 16, 2025
Good location and high quality, free facilities.(Laundromat, Gym and supper) Spacious room for a family of 3 and great front desk reception! Coupled with the panoramic view of the Yangtze River from the dining area+room.
Response from Property: Dear Valued Guest,Thank you for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay with us—especially our prime location, spacious room, and the panoramic Yangtze River views from both your room and our dining area.At Atour Hotel, we take pride in offering high-quality amenities, including our complimentary laundromat, gym, and supper services. To make your experience even more seamless, our signature "Atour Laundry" service ensures your clothes are carefully cleaned and returned to you fresh and neatly folded—perfect for busy travelers like you!We can’t wait to welcome you and your family back for another memorable stay!
Philip5288
Superior City-view Double Room
Stayed in May 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 28, 2025
Hotel is located in the center of jianghan’s night life . Lots of shopping , lots of street food , many attractions. .. easy subway access, …. Heads up the hotel is in a building with 2 other hotel “ holiday Inn” make sure you take the right elevator .. excellent for first timers to Wuhan . Subway system is very convenient to get around Wuhan . .. again ? Yes! Good breakfast with a great view of the city and the river
Response from Property: 感謝您給予的五星好評,您的肯定是對武漢江漢路步行街亞朵酒店饋贈。我們會繼續保持我們的優點,並不斷作出調整和完善,我們將為您營造更好的住宿環境和更貼心的酒店服務。願您工作順利,事事順心,武漢江漢路步行街亞朵酒店在此恭候您的下次光臨。
Guest User
Superior River-view Double Bed Room - Night Light Show
Stayed in Apr 2025
Solo traveler
19 review
8.5/10
Very Good
Posted on May 21, 2025
Front desk service is up to the hotel standard but the hotel needs some upgrades
1.room window is unclear and needs to change a new UV protection
2.the hotel elevator rug needs to be changed and cleaned more often
Response from Property: Dear Esteemed Guest,Greetings! We sincerely appreciate your positive feedback and recognition of our hotel services.Regarding your comment about the window clarity, we'd like to explain that we've intentionally installed premium UV-protection film to enhance your comfort while ensuring privacy protection.As for the elevator carpet maintenance, we're truly grateful that many valued guests like yourself enjoy our high-altitude riverside views. We'll immediately increase elevator inspections and schedule a thorough deep-cleaning to maintain a pristine environment for all our guests.Your satisfaction remains our ultimate goal and the driving force behind our continuous improvement. We warmly anticipate your next visit to witness our ongoing enhancements!
Ainie Amin
Executive River-view Double Bed Room - Night Light Show
Stayed in Oct 2024
Couple
20 review
9.5/10
Amazing
Posted on Nov 24, 2024
Room is clean and location is central. Very near the old town. Staff are all very friendly.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with the cleanliness of our rooms, the central location, the proximity to the old town, and the friendliness of our staff. These are the elements we strive to excel at every day. Your positive feedback is truly appreciated and motivates us to continue delivering exceptional service and a comfortable stay. We hope your memories of your time with us are fond and look forward to welcoming you back again in the future
tess ong
Superior Queen Room
Stayed in Aug 2024
Couple
4 review
10/10
Outstanding
Posted on Sep 23, 2024
Very convenient place for work around the destinations. But the room abit small, overall is good for staying short trip.
Response from Property: Meeting you for the first time is like returning an old friend. The hotel values neighborhood service, treating each other with honesty and mutual assistance like neighbors. Whether it's treating partners or fellow travelers, they are all equally enthusiastic and down-to-earth! We will strive to serve every customer with care, constantly improve our services, and strive to make our services the best. Looking forward to your next stay.
Wong Choon Wah
Jimu River-view Family Room - Night Light Show
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 17, 2025
Clean rooms and location superb convenience.Friendly and helpful while staying.
Response from Property: 這世界有一種等待,最好的一種叫做認可。我願意從這一秒開始倒數,等待與您再一次相遇。感謝您對小朵的高度認可,如此認真的點評,服務沒有最好衹有更好,小朵會秉承服務至上的理念,爭取下次給您帶來更滿意的入住體驗和感受,期待您的再次回家!
LeeSteve
Superior City-view Twin Room
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 22, 2024
good view and service
Response from Property: I read your feedback word by word, thank you very much for your recognition, I regret I didn't get your 5 points review, I hope to get your 5 points of review, in Atour is not 5 points even a bad review! We will continue to work hard to improve the service, and strive to do the best service, looking forward to your next stay!