Name: Salamander Washington DC
Address: 1330 Maryland Ave SW, Washington D.C., District of Columbia, 20024, 1330 Maryland Ave SW, Overseas, United States
Rating: 4.6

All reviews

Positive reviews

Reviews with photos/video

房間挺好的，就是沒有咖啡機。早餐比較貴，但是感覺比較普通。有點不值。位置好，近碼頭，有一個可以直接通往碼頭的小路。

The room was nice, but there was no coffee machine. Breakfast is more expensive, but feels relatively ordinary. Not worth it. The location is good, close to the pier, and there is a path leading directly to the pier.

房間很不錯，酒店離碼頭很近。離白宮走路15分鐘

The room is very nice and the hotel is close to the pier. 15 minutes walk from the White House

非常滿意。酒店前台很好回答了我的問題 並且對於壞掉的電話維修很及時。酒店內部設施齊全 酒店的餐廳物美價廉。

Very satisfied. The front desk of the hotel answered my questions very well and promptly repaired the broken phone. The hotel's internal facilities are well-equipped. The hotel's restaurant is good and cheap.

地段非常好，景點基本在2公里以內。酒店雖然有點舊，但依然感覺很有品味。就是服務稍嫌不足，亞馬遜包裹到前台以後，詢問了2次都説沒有，最後拿了亞馬遜快遞的照片，才説找到了

The location is very good, and most scenic spots are within 2 kilometers. Although the hotel is a bit old, it still feels very tasteful. The service is a bit lacking. After the Amazon package arrived at the front desk, I asked twice and was told it was not available. Finally, I took a photo of the Amazon package and said it was found.

Beautiful hotel, great breakfast, big room

Basically satisfied with the accommodation

Airport pickup service

Restaurant

Parking

Swimming Pools

Wi-Fi

Sauna

24-hour front desk

Currency exchange

Luggage storage

Golf course

Breakfast

Pets allowed

Non-smoking room

Family-friendly

All Languages

English

Chinese

All Room Types

Deluxe One Bedroom Suite

Deluxe King Room

Deluxe Water View Two Queen Room

Deluxe Water View King Room

Deluxe Two Queen Room

Deluxe Accessible Room, 2 Queen Beds

My wife and I stayed at the Salamander overnight before our flight out of Dulles to Tanzania. To preface this review, I specifically booked this hotel due to past experience with Mandarin Oriental, so I was disappointed to hear of the exchange but gave it a shot anyway. I was disappointed with check in, with the staff, and with the general atmosphere. The hotel itself was clean, the finishes were decent, and the spa area is very nice...I just don't feel they warrant the price tag when the other variables are lacking.  We arrived around 11:30, I had informed months before that the arrival would be around 12. We were told it wasn't guaranteed, but they would put that one in priority to be ready. Upon our arrival, we're told it is just awaiting inspection and it should be no later than 12:30. No problem, we visited The Lounge for lunch. We wrapped up around 12:30 and the weather precluded us from exploring much outside the hotel. Long story short, our room was not ready until 2:40. I acknowledge that check in time is actually 3, but had it been presented that way, we would have gotten a taxi and went elsewhere to kill 3 hours.  The staff did not seem very invested in the hotel or interested in us. In my experience, something that sets 5 star hotels apart is the staff willingness to go the extra mile, to make a note to check back in with you, and to always be present. Between the doormen not paying attention, the front desk giving no updates on the room status without prodding, and waiting at the Lounge hostess stand for several minutes before going down to the bar and asking the bartender if we should seat ourselves (he found the hostess), it was just lacking. I don't need someone to hold my door or be worried about us sitting in the chairs by the front desk for 2 hours, but I paid for that experience and did not get it.  Lastly, the general atmosphere...it just did not have a 5 star vibe. In 5 stars, folks are walking around, ensuring nothing is out of place and everything is picture perfect. This was not the case, the lobby restroom was in a bit of disarray...no one ensured that folks were there to help. It was just disappointing.  All that to say...the place is clean, it is nice, you won't be disappointed there. But I believe I would have gotten better service at the Hilton down the road for half the price. Or we've stayed at the Park Hyatt in DC previously and absolutely adored the staff and facilities.

So, I booked this hotel when it was the Mandarin Oriental, and before I stayed it was taken over by Salamander.  Honestly, other than a few slapdash items that said Salamander, you wouldn't have really known based on the ”stuff” around that this was anything other than a MO.   That said, check in took 20 minutes, which is way too long for an average Monday evening.  The room was fine, though no real ammenities in there (sure there was a robe and some unstamped slippers, but eh), the gym was fine, but no water anywhere on the floor nor any attendant to point out where to put used towels (no basket in the gym or outside area).  The TV in my room also said ”This room has been checked out” from the minute I arrived until I left.  I was able to change to normal channels, but that lack of detail that shouldn't exist at this price range.   One other oddity - when I was going to my room (9th floor), there was a random chair in an otherwise empty hallway that had a different large man sitting in it each time I passed.  Not sure if something was going on in one of the rooms or if they were some sort of private security, but it felt weird, to be totally honest.     This is a great hotel location (near the Wharf) and it is unquestionably a really really nice hotel, but there are certainly some growing pains.  I'd expect once they fix those, it'll be a really nice place to stay.

We so enjoyed our stay! From the beginning greeting by Aila, then throughout our stay, was exceptional. Awtash in the dining room was lovely! Ignacio, the Food and Beverage Manager was sincere and top notch also. Everyone was wonderful even though I cannot name them! We loved our suite with balcony! This was an exquisite stay!!

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6.5km from Ronald Reagan Washington National Airport

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Discover 109 Salamander Washington DC reviews, rated 4.6 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Salamander Washington DC Reviews: 109 Verified Reviews Latest 2024 | Trip.com

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