Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.6
Service8.7
Cleanliness8.8
Filter by:
Sort by:
All reviews(96)
Positive reviews(92)
Reviews with photos/video(36)
Awesome stay(35)
Great service(29)
Delicious breakfast(27)
Awesome rooms(23)
Awesome amenities(10)
Convenient location(7)
Well decorated(5)
Near shopping area(5)
Negative reviews(4)
Isara Meechai
Superior Double Room
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 18, 2025
Spotless room, fully equipped! So spacious and comfortable. Every staff member provided excellent service. Delicious food with lots of variety, plus plenty of drinks. Fantastic atmosphere!
Kim Wei Tan
Deluxe Twin Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 24, 2025
Friendly staff who greeted us warmly, remembered what I told them and helped arrange our spa. Very good location. Just a few minutes walk to the Mekong River Night Market and the Night Food Market. Amazing, must-try breakfast!
6/9
Anonymous User
Deluxe Double Room
Stayed in May 2025
Family
15 review
7.5/10
Posted on Jun 19, 2025
Repeated staycation. 1 thing to improve for this management‐during checkout, the male staff that was sitting at the front desk doesn't have any customer service. "No Hi, no thank you, no smile"
CHEN HOCK CHARLIE
Deluxe Twin Room
Stayed in Apr 2025
Couple
14 review
9.0/10
Great
Posted on May 29, 2025
The hotel is in a good location and is clean. The service staff is super friendly and helpful. Unfortunately, we only stayed one night and didn't get to check out the restaurants around the hotel. I would return to it if I need to make a stop at Vientiane again.
6/10
Eugene Lin KQ
Superior Double Room
Stayed in Mar 2025
Traveling with friends
31 review
9.0/10
Great
Posted on May 4, 2025
Nice and clean hotel. Location convenient to major attractions. Excellent buffet breakfast quality and spread. Good customer service. Will stay again.
Didn’t check and assumed there’ll be a gym in the hotel but there isn’t unfortunately. Otherwise close to perfect stay
Michela
Superior Double Room
Stayed in Apr 2025
Couple
19 review
6.5/10
Posted on May 8, 2025
Great position. The room was big but nothing special. Very good breakfast and restaurant.
Ye Lynn Thu
Superior Double Room
Stayed in Jun 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 28, 2025
The room is gorgeous, and the staff are very friendly. The only downside is that the wifi is pretty unstable.
Guest User
Deluxe Double Room
Stayed in Jun 2025
Couple
14 review
2.0/10
Posted on Jul 24, 2025
Not for those who like to sleep at night.
I booked a king deluxe room for 2 nights.
1. The first night we had just arrived, very tired. We got to the room around 10 pm. You could hear the “ boom book boom “ from the club.
2. I went downstairs and asked the reception about it they said the city rule is the music has to stop at 11:30
3. As goes in Laos 12:20am the music was still going. We called the reception and asked why they had no use. We in the end had to change rooms.
There was no king deluxe left so we had to downgrade to a smaller room. Not a big deal, but THE ROOM I BOOKED COST MORE. THE HOTEL REFUSED ANY COMPENSATION stating it was my choice to move rooms. I paid around $12 dollars more a night for a room I didn’t even get as if it was my fault it was loud outside.
Trip reached out to them and they refused to cooperate. I would totally avoid this hotel. Bad service and LOUD.
Guest User
Superior Double Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 30, 2025
The hotel was conveniently located near the night market and restaurants. The staff were very professional and the service was excellent. The room was clean and enjoyed all the amenities and there were plenty of them everything you could expect and more. The breakfast buffet was excellent, and the restaurant was exceptional as well and I recommend the chocolate shouflet it was one of the.best desert ever. I would highly recomend this place although my wife would have enjoyed a tub rather than just a shower. There was one negative they were currently doing roadwork in front of the hotel but ths should be completed in the near future. I hghly recomend this hotel and looking forward to staying there again.
Christopher Gary
Superior Double Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 12, 2025
Beautiful boutique hotel in a great location. Easy to stroll to the front for a nice walk. Was a bit of work going on around the hotel but still so nice inside it's worth it to stay
Max Adrian S
Superior Double Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Best breakfast i have had in Laos. Great location and rooms
Lijiangdaxiong
Deluxe Double Room
Stayed in Dec 2024
Business traveler
12 review
4.5/10
Posted on Apr 11, 2025
it's not clean.
Natalya*
Superior Double Room
Stayed in Dec 2024
Couple
21 review
10/10
Outstanding
Posted on Feb 3, 2025
Hotel was good but we only stayed one night because our flight was canceled and they even let us get refund! Breakfast buffet is good and staff is helpful. Would stay again.
ying lau
Deluxe Double Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jun 3, 2025
Clean and good service, location is good and price is reasonable.
Guest User
Suite Room
Stayed in Dec 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jan 3, 2025
everything in room was top notch! even a mini bar fridge stocked etc.. but the buffet breakfast was terrible you essentially have to order something off menu for it to resemble something edible..no coffee at continental..you essentially have to order it from what looked like a bar, the hostess was a bit snooty n rude like what kind of coffee would you like? i said . coffee i didnt understand why she didnt know what coffee was shes like an americano? i said whatever..its brkfast just give me some coffee omg.. later went to visit bar on 4th floor it was during open hours, nobody there nobody at bar heard ppl in back, some guy pokes head out of door sees me doesnt ask if he could help me, just nods and rows back in door, no one shows up i finally just left..service is way to non existant and too formal like their trying to be upscale to the point you cant even get service, was told there was a shuttle to airport for $12 few hours later asked for it they said it wasnt available?