The Q Hotel & Suite Vientiane

The Q Hotel & Suite Vientiane Reviews

The Q Hotel & Suite Vientiane

No.3 Central Liao Road, Thatluang Lake Specific Economic Zone, Vientiane, 01000, LaosSee Hotel Details
The Q Hotel & Suite Vientiane
The Q Hotel & Suite VientianeThe Q Hotel & Suite VientianeThe Q Hotel & Suite Vientiane
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Guest Reviews

9.0/10
Great
121 review
Verified reviews
Location8.7
Amenities9.1
Service9.0
Cleanliness9.0
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All reviews(121)
Positive reviews(119)
Reviews with photos/video(25)
Awesome rooms(24)
Great service(24)
Awesome stay(20)
Clean and tidy(12)
Large rooms(11)
Awesome amenities(10)
Classy environment(5)
Convenient location(5)
Negative reviews(2)
Panpan99
Deluxe King Suite
Stayed in Jun 2025
Couple
9 review
7.5/10
Posted on Jul 14, 2025
The refrigerator isn’t cold. At night, when I asked for a plate to have my meal, the staff said there were none available
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
Guest User
Deluxe King Suite- Lake View
Stayed in Jun 2025
Family
3 review
6.5/10
Posted on Jul 26, 2025
Hotel swimming pools need to be managed by constantly replenishing the water, but this was a swimming pool that just held water and wasn't properly managed. It was just a bathtub. There was green algae on the tiles.
Response from Property: Thank you for your valuable feedback. We sincerely apologize for the condition of the swimming pool during your visit Please be assured that we are taking immediate steps to address the issue, including proper cleaning, Our hotel is dedicated to providing thoughtful and meticulous service We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
HKGRUS
Deluxe Twin Suite
Stayed in Apr 2025
Traveling with friends
50 review
10/10
Outstanding
Posted on Jun 26, 2025
Feel like home
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
Suthat
Superior King Room
Stayed in Sep 2023
Traveling with friends
10 review
8.0/10
Very Good
Posted on Oct 4, 2023
Good and service
Response from Property: Dear Guest: Thank you for taking a moment to share your experience. We are pleased to find our service to your liking. Look forward to welcoming you back to Qube Hotel Vientiane in the near future. Best regards. Rick Zou Hotel General Manager
Passamon
Superior King Room
Stayed in Sep 2023
Business traveler
32 review
8.0/10
Very Good
Posted on Oct 22, 2023
Nice location, and hotel looking good. Easy to go around the area and staffs are nice.
Guest User
Deluxe King Suite
Stayed in Nov 2024
Couple
1 review
8.5/10
Very Good
Posted on Dec 16, 2024
Excellent room
Response from Property: Dear Guest ,Thank you so much for choosing to stay at Q Hotel & Suite Vientiane ! we would like to thank you for sharing your wonderful experience with all of us. Sincerely, we are looking forward to welcoming you back. Rick Zou Hotel General Manager
TECK JOO
Superior King Room
Stayed in May 2023
Business traveler
40 review
9.0/10
Great
Posted on Jun 14, 2023
clean spacious suite room. easy access to eateries and convenient stores within mins. did not use the pool or gym in the hotel. good breakfast.
Response from Property: Dear Guest,Thank you for choosing The Qube Hotel Vientiane for your recent stay. It was truly our pleasure to welcome you. I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here. Thank you for your support and we very much hope to have the opportunity to see you again soon. Best regards,bess yang Front office manager
namho
Deluxe King Suite
Stayed in Jun 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jul 15, 2025
The location is a bit far from the city center, but the service, food, facilities, etc. were all okay. It was okay, but if I were a little more greedy, if they improved the food a little more, it would be the best.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
keihouki2002
Deluxe King Suite
Stayed in Mar 2025
Solo traveler
7 review
6.5/10
Posted on May 2, 2025
It's quite far from the city center, but the room is spacious. Breakfast is a buffet with a decent variety. The only negative point was that a group of Korean people were slurping on their own spicy ramen at the breakfast venue, which was quite noisy.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
Guest User
Deluxe King Suite
Stayed in Jun 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 19, 2025
Very satisfied, the room is big and clean, upgraded for free, the surrounding environment is the best in Vientiane
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
Guest User
Deluxe King Suite
Stayed in Jun 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 21, 2025
The breakfast is quite rich, the rooms are also very large, all are suites, good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
Joshuazhu
Deluxe King Suite
Stayed in Apr 2025
Family
41 review
8.5/10
Very Good
Posted on May 2, 2025
The room is large, the front desk can speak Chinese, and most of the guests are Chinese. But it is obvious that the hotel management is at the level of Chinese-funded hotel management, that is, it focuses on service attitude but ignores process standards. For example: the sanitation of breakfast is worrying, the coffee machine cannot automatically fill water, and water needs to be manually added from a kettle to the water tank. When the waiter was adding water, the kettle lid accidentally fell to the ground, and she did not clean the kettle lid, but put it back intact. This unsanitary behavior that is unimaginable in ordinary people's homes actually happened in a self-proclaimed five-star hotel under the watchful eyes of the public.
Original TextTranslated by Google
Response from Property: Dear Guest, hank you for choosing Q Suites Vientiane as your accommodation. We're glad you appreciated the room and the Chinese-speaking staff. We’re very sorry about the hygiene issue you observed during breakfast and will work to ensure this does not happen again. We also truly appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and attentive service, and we’re delighted to know we helped make your stay a memorable one.We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life!Warm regards,Ms. Viengmany (Dui)/Guest Relations Officer
Guest User
Deluxe King Suite
Stayed in Feb 2025
Traveling with friends
82 review
5.5/10
Posted on Mar 20, 2025
This is a hotel opened by Chinese in Vientiane. It is located in a newly developed area, a little off the beaten track, and its facilities are not as good as those of domestic express hotels. There is really no service, and they are not willing to trouble others. The breakfast is really bad, there is nothing you want. There are too many groups, and it is too late to deal with them. Self-driving tourists should not stay in this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Q Suites Vientiane! We are sorry that you did not have a satisfactory experience during this stay. Regarding your feedback: The hotel is located in the Thatluang Lake Special Zone, only 3 kilometers away from the center of Vientiane. The geographical location should not be remote. The hotel front desk is equipped with a Chinese receptionist on duty to facilitate communication and take care of the daily demands of Chinese guests. At the same time, during your stay, we will upgrade your room to a lake view suite and give you welcome fruit. For breakfast, there are more than 60 kinds of continental breakfasts, and Chinese steamed pastries, soup noodles and stir-fried dishes are specially provided for Chinese guests, and there is a special person to serve omelettes on the spot. During the peak period of team dining, there may be temporary vacancies. Please wait for a while and the kitchen team will make up for it. Finally, as a Chinese guest, you also hope to feel our sincerity and encourage us a lot. We hope to provide you with better services in the near future. Guest relation officer Dui.
Xiaomin
Deluxe King Suite
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 17, 2025
The room is clean and the front desk can understand Chinese, which is good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Q Suites Vientiane as your accommodation. We appreciate your recognition of our service and your support for our commitment to the environment. Our hotel is dedicated to providing thoughtful and meticulous service, and we are delighted to know that we made your stay a memorable one. We look forward to welcoming you again in the future. Wishing you a joyful and fulfilling life! Warm regards, Ms Viengmany ( Dui ) Guest relation Officer
Guest User
Deluxe Twin Suite
Stayed in Jan 2025
Family
30 review
8.0/10
Very Good
Posted on Feb 18, 2025
The hotel is not worth 5, maximum 4. The rooms are clean, spacious with a balcony. The pool is large and shared but dirty, I did not see anyone swimming. The service is good, they speak English, which is rare for this country.
Original TextTranslated by Google
Response from Property: dear guests, hello! Thank you for choose The Q Hotel & Suite Vientiane . Thank you very much for your feedback and pointing out the shortcomings of our work. our swimming pool are outdoor swiming pool phahps some foot mark or tree leaves on the floor ,and we will take this as a lesson to effectively improve the quality of service and ensure that we provide every guest with meticulous, efficient and high-quality service. We sincerely invite you to come and experience your stay again. Hotel Management