Intercontinental Hotel & Resorts Properties in Vienna

First off, I have to say the Trip.com platform service was surprisingly excellent! They helped coordinate an early check-out due to special circumstances, and it was very efficient. Now, about the InterContinental Vienna. I'm not even going to mention the outdated facilities, tiny rooms, or inconvenient location. What really got to me was the staff – from the service personnel to the room service and the lobby bar – everyone had a cold demeanor, and they even seemed annoyed when I made a purchase. Absolutely no sense of hospitality. The breakfast? Let's just say it was barely passable; a 35-euro standard breakfast felt more like a 3.5-euro experience. It's definitely not suitable for families with children, maybe just barely for tour groups. I rarely leave reviews, but this time, I really want to warn everyone to avoid this place.