Select Hotel Prinz Eugen Wien Reviews

The hotel itself is very nice and quite traditional Viennese - however, the first room I was given hadn’t been cleaned and I was moved to another room. The second room didn’t have any curtains at all and when I informed reception about this she came to check and then informed me that was all they had. Subsequently, I hardly slept due to the lights from the train station across the street. I was then woken up super early by house keeping who cleaned the room next door at 7:30am. I placed a do not disturb sign on my room on my room and she still knocked. All in all what should have been a pleasant stay in quite a nice hotel wasn’t. I do not think the renovation has been completed and perhaps these incomplete rooms should not be sold until the have the essentials - such as curtains or black-out blinds.

Excellent little hotel, right opposite Vienna Hbf which makes getting around super easy. The bathrooms have all been refurbished and they are fantastic. Hotel is really clean. In the middle of being upgraded so no bar yet and the keycards don’t work so you have to get a key for the rooms. But what a fab location and great little hotel. Felt really safe as a solo woman traveller and will definitely stay here again. Great price too and staff all really friendly and helpful. I didn’t have breakfast here as you’re opposite the main station so plenty of options there instead.

The hotel is located at a great location. It is very close to the central train station and just a 5 minutes walk from Belvedere Castle. The hotel is located on a busy street, but my room was quiet even though it was overlooking the street. There was some confusion regarding the room I was supposed to stay in, and a manager got involved to help very swiftly. The issue was resolved in a matter of minutes and I was given a different room. The staff at reception was very helpful and polite. So was the manager. The room was spacious and clean. Hot water in the shower. Balcony, overlooking the street. Thick blinds. The bed was big and comfortable. The linen was clean. The only note I would make is about the cleanliness of the desk. I had to wipe it with a wet wipe and turned out the desk was quite dusty. The bathroom was, however, very clean and tidy with plenty of towels. I liked that there was a mini-fridge where I could keep any food I had with me. The rooms also came with a built-in wardrobe and a safe. The price was very good, especially considering the close proximity to the city centre. I liked that I could collect a map of Vienna from reception. I would stay there again and I would recommend this hotel to anyone visiting Vienna.

The bathroom is very clean.I like my view from the veranda. This room is perfect for me as solo travellers like me 6 minutes away from Vienna Central Station. Breakfast is reasonable since it's a budget hotel

Very central hotel, clean and close to the best places in Vienna. Nice area and safe

Good location near train station.

It was what it was - cheap accommodation for basic rooms. The room I was in had a bathtub but oddly pitted scratch marks at the bottom. The nighttime staff were lovely and friendly. There is an unattended luggage storage room.

Perfect location besides the central station surrounded by stores and restaurants within a couple of minutes of walking distance. The staffs (except one that was unnecessarily rude and made snarky comments) were very kind and helpful with general questions of the city/transport. Cleanliness & amenities are the only thing I wish this hotel improves on. The bathtub did not seem like it had been cleaned by check-in, we found gunks of dirt and multiple strands of hairs along the bathtub walls. The only toiletry provided were hand soap & 2-in-1 shower gel. No q-tips, moisturiser, slippers or bathrobes. Upon asking the concierge wondering if they can be purchased/rented at the reception, we were told they do not offer them. Overall; I’d stay here again due to the convenience & the price ratio. But I would come better prepared with my own toiletries & slippers.

i love the location except that they dont give water in my room for staying 4 days hehhe

Good for price but quite far from the city centre, and wifi is slow

A good place to sleep and very helpful staff

Cant comment much as hotel transferred us to another hotel.

The location is absolutely perfect, within walking distance to Belvedere Palace and central station, very convenient to other tourist spots and of course, to the airport. Sound proof isn’t perfect but not too bad to rest in general.

Hotel under renovation. The room smells of paint. Hotel is very near to train station.