Hotel Canal

Hotel Canal Reviews

Hotel Canal

Santa Croce 553, Venice, Veneto, 30135, ItalySee Hotel Details
Hotel Canal
Hotel CanalHotel CanalHotel Canal
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1 night

Guest Reviews

7.5/10
51 review
Verified reviews
Location8.6
Amenities6.9
Service7.3
Cleanliness7.2
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All reviews(51)
Positive reviews(37)
Reviews with photos/video(14)
Convenient location(7)
Awesome stay(6)
Easy to get around(6)
Close to train station(6)
Great service(5)
Negative reviews(14)
HJara
Triple Room
Stayed in Apr 2025
Traveling with friends
8 review
9.0/10
Great
Posted on May 28, 2025
What a pleasant surprise! Location is great only 5 minutes walk from train station. There is one bridge to walk over, easy enough to do with a luggage bag and depending on the time of day/night there are baggage porters at the station whom can take the luggage for a small fee (approximately $5 per bag) Rooms smaller in size approx 19sqm fitted a Queen and single just enough room to accommodate our minimal time spent in it mostly sleeping as we were out and about exploring anything and everything. No view but window could open and the AC worked well. Small TV and the shower over bath was a bonus also had body wash and hand wash, towels with heated towel rack. Again small but enough for what we needed. View rooms also available. Level 1 and 2 have stairs (no lift) but the staff will assist if you ask however everyone including us took our own luggage. Great checkin and then meet Angel the following morning whom was able to extend us for two more nights and keep us in the same room. The breakfast was ample consisting of tea/coffee,juice, fruits,pastries,bread with options to toast,deli plate hams,cheeses,tomatoes and the usual Nutella,Jams etc my favourite yogurt and granola/oats. Best of all location,get a 24,48 or longer public boat pass to use throughout your stay and also takes you to Murano and Burano. Location,Location,Location!
Soldori
Standard Room
Stayed in Apr 2024
Family
8 review
6.0/10
Posted on Jun 2, 2024
The room was really tiny. The breakfast wasn't worth paying extra but you can't expect much from venice hotels.
MinnSG
Standard Room
Stayed in Oct 2023
Couple
18 review
6.5/10
Posted on Nov 15, 2023
This is very old hotel with rundown condition. Room WiFi service was not totally unable to connect throughout the stay. There was no lift and we have to manually carry our luggage. First day of arrive, we were give a room a third floor which totally unexpected without having a lift to carry out belongings manually. After request front desk staff, we were given another room at Hotel Air One which is next building to Hotel Canal and Walter. But there was no lift too and room TV was not working at all. Hotel Air One is extremely old and we didn’t see any guests at all. Next day, we managed to get a room at 1st floor in Hotel Canal and Walter. For family, I don’t recommend this hotel.
Kasey Jurgensen
Standard Room
Stayed in Mar 2024
Traveling with friends
1 review
6.0/10
Posted on Apr 17, 2024
The Canal & Walter is extremely old. I understand that…BUT…updates have not been made in YEARS AND YEARS. The young staff at the front desk are great. The gentleman running breakfast couldn’t be better. ROOM 102 The bathroom has black mold - there is a window in the shower with a curtain rod BUT NO CURTAIN. So the window is rotting and moldy. The shower head is broken. The bathroom has a floor drain but when new tile was installed MANY YEARS AGO the drain was not raised so it is an extremely bad trip hazard. There are NO towel rods. There are no safety handles in the slick tub/shower. Entering the bathroom there is a 3-4” step - another trip hazard. The furnishings, from the 1960’s, in this room are totaling worn out. There is only one luggage rack so the only option is to use one of the two chairs or the small desk. This is very inconvenient. When scanning the room for items we might have missed in packing, we found garbage under the bed. The breakfast is sufficient. I would give one star out if 5, at best. The smell of bug spray was so overwhelming that it seemed toxic. The air conditioning unit did not work so unknowingly we opening the windows for some fresh air only to wake up with dozens or more mosquito bites. We stayed 3 nights. The 2nd night we closed the windows and relied on the air conditioning unit. After a long night of restless hot sleep, we left for the day only to return to find the UNIT WAS TURNED OFF by the staff.
rawa farq
Single Room
Stayed in Dec 2024
Solo traveler
1 review
5.5/10
Posted on Jan 16, 2025
don’t have lock , and door not got
Sami musthafa
Single Room
Stayed in Aug 2023
Solo traveler
42 review
8.0/10
Very Good
Posted on Oct 2, 2023
Sightseen is nice , breakfast is good
Krischai
Standard Room
Stayed in Mar 2024
Traveling with friends
4 review
8.0/10
Very Good
Posted on Apr 9, 2024
The hotel is closed to train station.
Guest User
Standard Room with Canal View
Stayed in May 2023
Couple
6 review
3.0/10
Posted on Jun 28, 2023
Terrible experience, wifi doesn't work and no seem know anything about it. Aircon not working as well, it feel like sleeping in oven at night. Alot mosquito as well.
EvaQFR
Single Room
Stayed in Nov 2022
Traveling with friends
138 review
7.0/10
Posted on Dec 7, 2022
Room and 🚽 are rather small. If the 🏨 is over 100 euro per night, dont recommend to stay.
Guest User
Standard Room with Canal View
Stayed in Jul 2023
Couple
1 review
3.0/10
Posted on Aug 5, 2023
It was really bad experience, it was dirties hotel ever, service was awful
Anonymous User
Standard Room
Stayed in Dec 2022
Couple
7 review
4.0/10
Posted on Jan 9, 2023
Wifi doesn’t work 😒 breakfast is not good and smell 😒
Altanzul Myagmarsuren
Triple Room
Stayed in Aug 2022
Traveling with friends
11 review
7.5/10
Posted on Sep 22, 2022
Location was too good but actually hotel was so old fashioned. Breakfast was good too
Anonymous User
Standard Room
Stayed in Oct 2022
Traveling with friends
4 review
2.0/10
Posted on Dec 12, 2022
The hotel is small and old…
Guest User
Single Room
Stayed in Mar 2025
Solo traveler
26 review
10/10
Outstanding
Posted on Apr 28, 2025
Very good, pleasantly surprised, good hygiene, deodorization and freshness, breakfast buffet. It seems that the room type was upgraded? ? ? Because it is very big. The view of the Grand Canal is outside the window, and it is very quiet after closing the window. The air conditioner can be used, the cooling temperature is also very comfortable, and the hot water is also very comfortable. Very cost-effective, cheap, with breakfast, and the train station is just across the bridge. Perfect! But, there is no elevator. I am on the first floor so it is okay. If I am assigned to a high floor, I will have to work hard to get down.
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Guest User
Triple Room
Stayed in Dec 2024
Family
5 review
8.5/10
Very Good
Posted on Mar 13, 2025
The service is good. The facilities are old. The hotel is regular. There is also breakfast. It is quite suitable for a family of three to travel. It is close to the train station and is very convenient for travel. It is worth recommending.
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