To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(92)
Positive reviews(27)
Reviews with photos/video(3)
Convenient location(9)
Awesome rooms(8)
Clean and tidy(6)
Friendly staff(6)
Delicious breakfast(5)
hello Kapoor
Precious Twin Room - Non-Smoking
Stayed in Sep 2024
Travel with friends
43 review
4.5/5
Great
Posted on Nov 8, 2024
Near station. Big room and clean.very good breakfast with sashimi. Not far from Nikko.
Response from Property: Thank you for staying at Richmond Hotel Utsunomiya Ekimae Annex.Thank you very much for your kind words.What beautiful photos of the autumn leaves.Did you have a nice time enjoying Nikko?Please stay at our hotel again when you come to Utsunomiya.We look forward to meeting you.
Guest User
Precous Single Room - Non-Smoking
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 26, 2023
Excellent location and very clean, spacious rooms. Beds were large and the staff very helpful.
Response from Property: Thank you for staying at Richmond Hotel Utsunomiya Ekimae Annex.Thank you so much for your kind words.All of our staff are very happy.Please stay at our hotel again when you come to Utsunomiya.We look forward to seeing you.
HIDEYUKI
Precous Single Room - Non-Smoking
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 6, 2024
If I live overseas and I have to stay in Utsunomiya, this is the hotel for me. I like how the quality of service is always high and always meets my expectations.
Original TextTranslated by Google
Response from Property: この度はリッチモンドホテル宇都宮駅前アネックスをご利用いただきまして誠にありがとうございます。大変嬉しいご投稿をありがとうございます。お客様からのお言葉が私どもの励みとなっております。今後もお客様のご期待に沿えるよう日々精進して参ります。また日本にお戻りの際には私どもホテルをご利用くださいませ。お忙しい中ご投稿いただきましてありがとうございます。またのお越しをスタッフ一同お待ち申し上げております。フロント支配人
Jay2017
Precous Single Room - Non-Smoking
Stayed in Oct 2023
Other
59 review
4.7/5
Amazing
Posted on Nov 3, 2023
It's a nice hotel. It's quiet in the bustle. The room is spacious and the back is covered with a quilt cover instead of a sheet. The breakfast buffet with Japanese food downstairs is very popular, but the front desk didn't mention that the restaurant downstairs has a supper of sea bream tea and rice. , although the portion is small and the taste is mediocre, at least the front desk told me enthusiastically when I stayed in the main building the day before. I caught up with the most beautiful autumn in Japan, which amazed my eyes and heart.
Original TextTranslated by Google
Guest User
Precous Single Room - Non-Smoking
Stayed in Nov 2023
Business travelers
20 review
4.5/5
Great
Posted on Dec 16, 2023
The hotel was clean and the front desk staff was nice. I think the room is sufficient.
I think the breakfast has a wide variety and is delicious.
Good as a business hotel, within walking distance from the station.
Original TextTranslated by Google
Response from Property: この度はリッチモンドホテル宇都宮駅前アネックスをご利用いただきまして誠にありがとうございます。ご朝食や対応へのお褒めのお言葉を頂戴でき大変嬉しく存じます。現状に満足することなくホテル全体で日々精進して参ります。ご滞在中に何かございましたらいつでもフロントへご連絡くださいませ。お客様のまたのご利用をスタッフ一同心よりお待ち申し上げております。フロント支配人
Minsheng
Precous Double Room - Non-Smoking
Stayed in Oct 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 15, 2023
Both the hotel and the rooms are very clean. The response from the front desk was smooth and pleasant.
I felt like the breakfast was a little lacking for the price.
It's close to the station and I would like to use it again!
Original TextTranslated by Google
Guest User
Precious Twin Room - Non-Smoking
Stayed in Sep 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 23, 2023
It was conveniently located near the station and with lots of restaurants.
Original TextTranslated by Google
Guest User
Moderate Double Room - Non-Smoking
Stayed in Apr 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 17, 2024
It was beautiful
Original TextTranslated by Google
Response from Property: この度はリッチモンドホテル宇都宮駅前アネックスにご宿泊いただきまして誠にありがとうございます。綺麗だったとお褒めのお言葉をいただきまして大変嬉しく存じます。今後も多くのお客様に快適にお過ごしいただけるようホテル全体で努めて参ります。この度はお忙しい中ご投稿いただきましてありがとうございます。またのお越しをスタッフ一同心よりお待ち申し上げております。フロント 支配人
Response from Property: Thank you for staying at Richmond Hotel Utsunomiya Ekimae Annex.It is located in a very convenient location, about a 2-minute walk from JR Utsunomiya Station.We also offer a late-night snack service, and provide sea bream chazuke.We hope you enjoyed your meal.Please stay at our hotel again when you come to Utsunomiya.We look forward to seeing you.
Response from Property: この度はリッチモンドホテル宇都宮駅前アネックスにご宿泊いただきまして誠にありがとうございます。とても良かったとお言葉をいただきスタッフ一同安堵いたしました。また宇都宮へお越しの際は私どもホテルをご利用いただければ幸いでございます。お客様のまたのお越しを心よりお待ち申し上げております。フロント支配人
Laoxiao
Moderate Double Room - Non-Smoking
Stayed in Oct 2024
Travel with friends
60 review
5.0/5
Outstanding
Posted on Nov 21, 2024
酒店設施設備齊全,服務很好,休息環境很好,不吸煙酒店👍
Translate
Response from Property: Thank you for staying at Richmond Hotel Utsunomiya Ekimae Annex.Thank you very much for your kind words.We hope you had a relaxing time during your stay.Our hotel is non-smoking, so you can feel safe and secure.Please stay at our hotel again when you come to Utsunomiya.We look forward to seeing you.
Guest User
Precious Twin Room - Non-Smoking
Stayed in Jan 2025
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 5, 2025
位置很好,步行到jr站就5分鐘
Translate
TWT 鄭清雅
Precous Double Room - Non-Smoking
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
非常に静かで、よかったです
Translate
Response from Property: この度はリッチモンドホテル宇都宮駅前アネックスにご宿泊いただきまして誠にありがとうございます。ゆっくりとご滞在いただけたようでスタッフ一同安心いたしました。また宇都宮へお越しの際は是非私どもホテルをご利用くださいませ。お客様のお越しを心よりお待ち申し上げております。