Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
Filter by:
Sort by:
All reviews(4196)
Positive reviews(4157)
Reviews with photos/video(572)
Convenient for shopping(845)
Close to airport(769)
Well decorated(696)
Amazing natural light(562)
Perfect for business trips(489)
Delicious breakfast(471)
Good lighting(205)
Luxurious(96)
Negative reviews(39)
Cameo19
Deluxe Queen Room
Stayed in Mar 2025
Solo traveler
81 review
9.5/10
Amazing
Posted on May 3, 2025
Great location, next to the mall, with plenty of street food options also. Great vibe in the hotel with the cultural scene and atmosphere. Room was lovely and breakfast was standard.
6/12
Response from Property: Dear guests: Thank you very much for choosing to stay at R&F Wanda Vista Urumqi. We are honored to provide you with a pleasant stay. It is our commitment and motivation for continuous efforts to create a charming, ultimate and sincere experience for you with high-quality services and complete facilities. Thank you for leaving us such an inspiring full score of 5 points! We are committed to becoming a respected international luxury hotel management company originating from China. We will work hard to pass on the Chinese hospitality that is deeply immersed in Chinese culture. I hope you will always be with me. Hotel Management Team
Sutida B
Deluxe Queen Room
Stayed in Jul 2024
Family
17 review
10/10
Outstanding
Posted on Aug 5, 2024
We been on the road for 10 days in Xinjiang, last day of our trip we treated ourselves with a fancy and comfy hotel. We had a wonderful time there, food was delicious. We loved the dancers with their traditional outfit. I would recommend this hotel to friends. Someone at front desk speak English (Belgian mother and son).
Response from Property: Dear guest,Thank you so much for the wonderful comment! It is always encouraging for us to hear our guests were satisfied with the hotel. We truly appreciate your praise for the room condition and our staff. We do hope that we have the pleasure of welcoming you back to the hotel very soon again. Looking forward to your next stay at Wanda Vista Urumqi hotel.
Angie Sky
Deluxe Queen Room
Stayed in Dec 2024
Business traveler
2 review
7.5/10
Posted on Mar 10, 2025
Add more choices of food & 2 drinks for breakfast
Response from Property: 尊敬的賓客您好,非常榮幸您下榻烏魯木齊富力萬達文華酒店。很遺憾此次入住未能給您帶來一次完美的體驗。我們非常重視您的反饋!我們真誠期待您的再次光臨,享受萬達文華的殷勤待客之道。酒店管理團隊
Kwai Heng
Deluxe Queen Room
Stayed in May 2024
Family
17 review
10/10
Outstanding
Posted on Jul 2, 2024
Good location with many food shops & restaurants nearby. Recommended to stay if come to visit Urumqi
Response from Property: Dear guest, greetings from Wanda Vista Urumqi. It is always encouraging for us to hear our guests are satisfied with the hotel. It is our honor to offer you a comfortable and quality stay. We are keeping improving services and facilities for providing you a higher quality experience. Thank you and looking forward to your next stay at Wanda Vista Urumqi.
China Traveller
Deluxe Queen Room
Stayed in May 2024
Couple
16 review
8.5/10
Very Good
Posted on Jun 3, 2024
Nice rooms just like you’d expect from a Western 5* hotel. Only stayed 1 night so can’t comment on the facilities except that they are a bit mean with the complementary drinking water - if you have double occupancy you will need to provide more.
Response from Property: Dear guest, thank you for sharing your stay experience at Wanda Vista Urumqi with us. Your valued comments have been carefully noted by the hotel operation team. We hope to provide you an enjoyable experience by making every details perfect at your next stay. Thank you!
Guest User
Superior Deluxe Double Bed Room (Exquisite Space + Deep Sleep Mattress + High-level Excellent Lighting)
Stayed in Aug 2024
Couple
4 review
10/10
Outstanding
Posted on Sep 29, 2024
Good location and well managed
Response from Property: Dear guest, greetings from Wanda Vista Urumqi. It is always encouraging for us to hear our guests are satisfied with the hotel. It is our honor to offer you a comfortable and quality stay. We are keeping improving services and facilities for providing you a higher quality experience. Thank you and looking forward to your next stay at Wanda Vista Urumqi.
DANIEL JAMES
Superior Deluxe Double Bed Room (Exquisite Space + Deep Sleep Mattress + High-level Excellent Lighting)
Stayed in Mar 2023
Couple
15 review
9.5/10
Amazing
Posted on Apr 23, 2023
Very nice room and hotel in a super convenient location for the train station and airport. Busy food street nearby too. Staff all friendly and attentive. Only downside is the breakfast, which whilst plentiful in terms of options, I would have preferred fewer dishes with a more fresh, tastier offering.
Response from Property: Dear guest, thank you for sharing your stay experience at Wanda Vista Urumqi with us. Your valued comments have been carefully noted by the hotel operation team. We hope to provide you an enjoyable experience by making every details perfect at your next stay. Thank you!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Booked for others
4 review
10/10
Outstanding
Posted on Mar 9, 2025
Very good
Response from Property: 尊敬的賓客:非常榮幸烏魯木齊富力萬達文華酒店真誠的服務給您留下了深刻的印象。很高興通過我們優越的地理位置、完善的設施設備、乾淨舒適的客房和周到的服務都確保了您此次體驗的完美感受。再次感謝您為我們留下如此催人奮進的滿分5分好評!我們致力成為源自中國並受人尊敬的國際豪華酒店管理公司,我們會努力將深浸中國文化的中華待客之道傳承下去。願常有您相伴。酒店管理團隊
Guest User
Comfy Family Friendly Room (King Bed)
Stayed in Jun 2025
Family
15 review
9.0/10
Great
Posted on Jul 22, 2025
The room service is very good in all aspects. I have only one small suggestion. Hotels of this level should provide good facilities to customers. The swimming pool has been turned into a children's swimming training class, which is a bit disappointing.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住烏魯木齊富力萬達文華酒店。很高興酒店提供的真誠款待與私享服務讓您對居住保有深刻印象,感謝您撰寫並分享美妙經歷。酒店客房裝潢雅緻時尚,均配備獨特的“萬達文華之床”及“妙夢”助眠系列,讓您怡然入睡,一夜好眠。一樓美食滙西餐廳正在舉辦新疆美食節活動,美食滙餐廳環境優雅,提供200餘款菜品,中式熱菜、涼菜、三文魚等豐富且新鮮的美食,一定不要錯過這裏的新疆特色美食,酒店聘請當地有名的師傅製作地道的米腸麪肺子,新疆奶茶、新疆特色奶皮酸奶、回民油塔子、維吾爾族饢餅。另有民族歌舞一小時,帶來異域風情的體驗。相信文華,我們必定繼續為您呈現更加舒適奢華的入住體驗,真誠期待您的再次光臨。祝您愉悦!烏魯木齊富力萬達文華酒店團隊。
Guest User
Deluxe Queen Room
Stayed in May 2025
Solo traveler
14 review
2.2/10
Posted on Jul 2, 2025
The sanitation is very poor. There are unknown objects stuck on the trash can, hairs are hanging on the door, the mirror is covered with dust, and the table is also covered with dust. It is not cleaned at a glance. The room I was given is next to the elevator entrance, which is very noisy and has poor sound insulation. A so-called housekeeper added me on WeChat and asked me if I was satisfied with my stay. I told him that the stay experience was very bad. The housekeeper said that they would give me a small gift to express their apology. I have already checked out, and the gift was sent to my home, but it turned out to be cash on delivery. I contacted the housekeeper named Cheng again, but there was no response! This is really the worst stay experience for me, no one else! The reason why the service is given two stars is that the concierge in the parking lot is really good. Seeing that I was alone, he helped me unload my luggage and park my car, and reminded me to go to the concierge to enter the license plate number. Other than that, this hotel can be said to have no service at all!
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor for you to stay at R&F Wanda Vista Urumqi. We are sorry that this stay did not bring you a perfect experience. We are deeply sorry. We attach great importance to your feedback and will investigate and resolve it as soon as possible. We understand that the reason for the express delivery payment is due to the staff's order error. Our original intention is to express our apologies to you and we will definitely not ask you to pay for the postage. We hope you can get in touch with us further, call the switchboard and transfer to the hotel lobby manager to help us get more details of the stay so that the hotel can improve the shortcomings in time. Once again, we sincerely apologize for the inconvenience caused to you. We sincerely look forward to your visit again and enjoy the hospitality of Wanda Vista.
Pjjiejie
Deluxe Queen Room
Stayed in Apr 2025
Solo traveler
34 review
10/10
Outstanding
Posted on May 22, 2025
I am very satisfied with the stay at R&F Wanda Vista Urumqi. The waiter Xiao Sa is responsible and responsible. He helped me upgrade the room throughout the whole process and released the weather forecast every day, which made me understand the local weather conditions well and reminded me to pay attention to sun protection. I was very touched. Next time I come to Urumqi, I will stay at Wanda Vista again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常榮幸您選擇下榻烏魯木齊富力萬達文華酒店,我已將您對小薩熱情高效服務的讚譽傳達給她並與團隊一同分享,我們會更加努力為賓客呈現更加細緻入微、自信優雅、謙恭得體的服務。從大堂的雪蓮花水晶吊燈、巨型博格達峯羊毛掛毯到客房的金屬花格都透露着濃厚的西域風情,本酒店擁有層高12米無柱宴會廳,同時也是新疆唯一能開車進入宴會廳的酒店,也是疆內唯一高星級民族文化底藴的酒店。酒店整體設計與風格以世界自然遺產“天山”為主背景。展現了獨特的自然之美,突出了濃郁的西域風情,抒發著西部壯美的個性情懷。酒店大廳展示的性價比高的花帽、民族服飾等,歡迎您及家人在酒店內盡情拍照、打卡,分享這次出行的喜悦與特色。同時也歡迎您體驗酒店新疆美食節,美食滙餐廳環境優雅,提供200餘款菜品,中式熱菜、涼菜、三文魚等豐富且新鮮的美食,一定不要錯過這裏的新疆特色美食,酒店聘請當地有名的師傅製作地道的米腸麪肺子,新疆奶茶、新疆特色奶皮酸奶、回民油塔子、維吾爾族饢餅。另有民族歌舞一小時,帶來異域風情的體驗。相信文華,我們必定繼續為您呈現更加舒適奢華的入住體驗,真誠期待您的再次光臨。祝您愉悦!烏魯木齊富力萬達文華酒店團隊。
Guest User
Themed Room (Double Bed)
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 18, 2025
Satisfied, great location, convenient transportation, easy to travel! What touched me most about this stay at the Mandarin Hotel was the attentive service of Angel DEMI! From the booking stage, she took the initiative to contact to confirm the needs, helped to arrange the room in advance, and took care of even the details - knowing that I have a light sleep, she specially arranged a quiet high-floor room; during the stay, DEMI always paid attention to our needs, asked every day if we needed help, and recommended nearby food, she responded quickly and patiently solved. She also paid attention to our feelings when we checked out. The hotel is conveniently located, the room is clean and comfortable, and DEMI's warm and thoughtful service made this stay experience perfect! I will definitely find her next time, and I strongly recommend it to everyone!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常榮幸您選擇下榻烏魯木齊富力萬達文華酒店,我已將您對天使Demi熱情高效服務的讚譽傳達給她並與團隊一同分享,我們會更加努力為賓客呈現更加細緻入微、自信優雅、謙恭得體的服務。從大堂的雪蓮花水晶吊燈、巨型博格達峯羊毛掛毯到客房的金屬花格都透露着濃厚的西域風情,本酒店擁有層高12米無柱宴會廳,同時也是新疆唯一能開車進入宴會廳的酒店,也是唯一高星級民族文化底藴的酒店。酒店整體設計與風格以世界自然遺產“天山”為主背景。展現了獨特的自然之美,突出了濃郁的西域風情,抒發著西部壯美的個性情懷。酒店大廳展示的性價比高的花帽、民族服飾等,歡迎您及家人在酒店內盡情拍照、打卡,分享這次出行的喜悦與特色。同時也歡迎您體驗酒店新疆美食節,美食滙餐廳環境優雅,提供200餘款菜品,中式熱菜、涼菜、三文魚等豐富且新鮮的美食,一定不要錯過這裏的新疆特色美食,酒店聘請當地有名的師傅製作地道的米腸麪肺子,新疆奶茶、新疆特色奶皮酸奶、回民油塔子、維吾爾族饢餅。另有民族歌舞一小時,帶來異域風情的體驗。相信文華,我們必定繼續為您呈現更加舒適奢華的入住體驗,真誠期待您的再次光臨。祝您愉悦!烏魯木齊富力萬達文華酒店團隊。
Zhangweilvshi
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 9, 2025
The exotic layout of the lobby is amazing, with colorful ethnic costumes and Xiao Sa's special attitude. His attitude is warm and sincere, which instantly makes people like him more. The location is excellent. If you want to go to Wanda Plaza, you can walk there. It is convenient for travel, shopping, and eating. It is a real one-stop experience. The elevator needs to swipe the card to go upstairs. The sense of security is directly full, and I feel super safe. The room is spacious and bright, clean and impeccable, and the facilities are also complete, which fully meets my needs. The hotel lobby is spacious and atmospheric, and the room is very comfortable to live in. The variety of breakfast is also very rich, and the cost performance is super high! From the decorative ornaments in the lobby to the ethnic fabrics in the room, every detail shows the regional style. Living here is like starting a unique cultural journey. Xiao Sa's caring service and the characteristic atmosphere of the hotel are perfectly integrated, adding a lot of warmth and beauty to my journey. Next time I come to Urumqi, I will definitely choose here! The beautiful Xiao Sa is called Aysada!
Original TextTranslated by Google
Response from Property: Dear guests, it is a great honor that you chose to stay at Urumqi Wanda Vista Hotel. I have conveyed your praise for Xiao Sa's enthusiastic and efficient service to her and shared it with the team. We will work harder to provide guests with more meticulous, confident, elegant, humble and appropriate services. From the snow lotus crystal chandelier in the lobby, the giant Bogda Peak wool tapestry to the metal lattices in the guest rooms, all reveal a strong Western style. The hotel has a 12-meter-high pillarless banquet hall. It is also the only hotel in Xinjiang that allows drivers to drive into the banquet hall, and it is also the only high-star hotel with ethnic cultural heritage. The overall design and style of the hotel are based on the world natural heritage "Tianshan Mountain". It showcases the unique natural beauty, highlights the rich Western customs, and expresses the magnificent personality of the West. The hotel lobby displays cost-effective flower hats, ethnic costumes, etc. You and your family are welcome to take photos and check in at the hotel to share the joy and characteristics of this trip. You are also welcome to experience the hotel's Xinjiang Food Festival. The Gourmet Restaurant has an elegant environment and offers more than 200 dishes, including Chinese hot dishes, cold dishes, salmon and other rich and fresh delicacies. Don't miss the Xinjiang specialties here. The hotel employs local famous chefs to make authentic rice sausage, noodles and lungs, Xinjiang milk tea, Xinjiang specialty milk skin yogurt, Hui oil cakes, and Uyghur steamed cakes. There is also an hour of folk songs and dances, bringing an exotic experience. Trust us at Mandarin, we will continue to provide you with a more comfortable and luxurious stay experience, and we sincerely look forward to seeing you again. Wish you a pleasant stay! The Wanda Vista Urumqi Hotel Team.
Yizherenxin
Deluxe Queen Room
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 7, 2025
National costume experience (one set of costumes): It's awesome 👍
Choose one of the two buffet lunch or dinner: I chose dinner, which was very rich. This is the hotel with the most national characteristics I booked on this trip. The experience was very good.
The service was first-class, and the butler service was very considerate! The price was great.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, we are honored that you have chosen to stay at Urumqi Wanda Vista Hotel. From the snow lotus crystal chandelier in the lobby, the giant Bogda Peak wool tapestry to the metal lattices in the guest rooms, all reveal a strong Western style. The hotel has a 12-meter-high pillarless banquet hall. It is also the only hotel in Xinjiang that allows drivers to drive into the banquet hall, and it is also the only high-star hotel with ethnic cultural heritage. The overall design and style of the hotel are based on the world natural heritage "Tianshan Mountain". It showcases the unique natural beauty, highlights the rich Western customs, and expresses the magnificent personality of the West. The hotel lobby displays cost-effective flower hats, ethnic costumes, etc. You and your family are welcome to take photos and check in at the hotel to share the joy and characteristics of this trip. You are also welcome to experience the hotel's Xinjiang Food Festival. The Gourmet Restaurant has an elegant environment and offers more than 200 dishes, including Chinese hot dishes, cold dishes, salmon and other rich and fresh delicacies. Don't miss the Xinjiang specialties here. The hotel employs local famous chefs to make authentic rice sausage, noodles and lungs, Xinjiang milk tea, Xinjiang specialty milk skin yogurt, Hui oil cakes, and Uyghur steamed cakes. There is also an hour of folk songs and dances, bringing an exotic experience. Trust us at Mandarin, we will continue to provide you with a more comfortable and luxurious stay experience, and we sincerely look forward to seeing you again. Wish you a pleasant stay! The Wanda Vista Urumqi Hotel Team.
3006030726
Deluxe 2-bed Room
Stayed in Apr 2025
Family
73 review
10/10
Outstanding
Posted on May 7, 2025
Very satisfactory hotel. The room hardware is good and spacious. The waiters are enthusiastic and polite. The buffet is also very cost-effective. I think it is a very good hotel. The coupons given by the buffet hotel are more cost-effective than other websites. There may be special care for staying in the hotel. The child accidentally hit the glass cup and the store also waived the bill. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests, we are honored that you have chosen to stay at Urumqi Wanda Vista Hotel. From the snow lotus crystal chandelier in the lobby, the giant Bogda Peak wool tapestry to the metal lattices in the guest rooms, all reveal a strong Western style. The hotel has a 12-meter-high pillarless banquet hall. It is also the only hotel in Xinjiang that allows drivers to drive into the banquet hall, and it is also the only high-star hotel with ethnic cultural heritage. The overall design and style of the hotel are based on the world natural heritage "Tianshan Mountain". It showcases the unique natural beauty, highlights the rich Western customs, and expresses the magnificent personality of the West. The hotel lobby displays cost-effective flower hats, ethnic costumes, etc. You and your family are welcome to take photos and check in at the hotel to share the joy and characteristics of this trip. You are also welcome to experience the hotel's Xinjiang Food Festival. The Gourmet Restaurant has an elegant environment and offers more than 200 dishes, including Chinese hot dishes, cold dishes, salmon and other rich and fresh delicacies. Don't miss the Xinjiang specialties here. The hotel employs local famous chefs to make authentic rice sausage, noodles and lungs, Xinjiang milk tea, Xinjiang specialty milk skin yogurt, Hui oil cakes, and Uyghur steamed cakes. There is also an hour of folk songs and dances, bringing an exotic experience. Trust us at Mandarin, we will continue to provide you with a more comfortable and luxurious stay experience, and we sincerely look forward to seeing you again. Wish you a pleasant stay! The Wanda Vista Urumqi Hotel Team.