yunshangsiji Properties in Urumqi

This hotel absolutely deserves a five-star rating! From the moment I walked in, I felt incredibly well taken care of. The front desk attendant had such a warm smile and processed my check-in efficiently. She even thoughtfully recommended some great local restaurants. She was so attentive in explaining the room features and considering my needs, especially since I'm a light sleeper, she suggested a perfect room for me. That made me feel really welcomed. Housekeeping was super responsive too; I requested an extra blanket at night, and it arrived within minutes. This 'home away from home' feeling means I'll definitely be staying here again next time I'm in the city!

Pros: The hotel is generally clean, tidy, and comfortable. It's conveniently located near a night market. The staff are very friendly and helpful. Cons: The road construction on Tian'er Street made it inconvenient for self-driving and carrying luggage. The hotel's directions for self-driving guests were also provided too late, causing me (personally) to wait unnecessarily. I hope they can improve this in the future. Additionally, some rooms don't have a separate wet and dry area in the bathroom, and the bathroom door gap faces directly into the hallway. There's no (or a broken) extractor fan, and no bath mat (though a used towel could be substituted). There's also no hand soap or liquid soap. The vanity light was present but didn't work, and the air conditioner mode switch was faulty, though XiaoDu (a smart assistant) could be used to control it. The Wi-Fi was incredibly slow (pictures took ages to load, which is worse than just a bit slow that I could tolerate). There was a teapot and tea, but no teacups (might as well have none at all). I took pictures of everything, but decided against posting them all, except for the bathroom, which was the most intolerable. Cleanliness and environment are top-notch, service is just slightly deducted, but I sincerely hope they make significant improvements to the facilities in the future.

The hotel is clean and tidy, the front desk is simple and elegant, the front desk lady served with a smile throughout the whole process, and the other waiters were also very enthusiastic. After checking in, the room attendant took me to the room and helped with the luggage. The room was very clean and tidy, with complete facilities. The bathroom was quite large, the water temperature was suitable when showering, and the bed and pillows were very comfortable. It was a very good accommodation experience and worth recommending!