Motto by Hilton Tulum Reviews

Fantastic hotel! Staff were very friendly and always helping me with any questions

Housekeeping is only done every other day. No bottled water in the rooms. You can hear absolutely everything that happens in the hallways from the room. The rooms are very narrow. Plus, the fees or taxes they charge on the day of check-in for the services provided are excessive. The bed isn't that king-size. Nice hotel, but a big disappointment.

shi s The facilities are too poor, the wash basin is blocked, the toilet is blocked

Very modern and clean hotel! Except small bed for 2 people and very small rooms! Tulum very expensive restaurant on the beach Recommends the aldea sama sector a1 km from hotel motto Restaurant a bit more reasonable

The bath water itself is very small, and the water suddenly cut off in the middle, so I came out to wait for the water, and then went in for a bath after half an hour. It is not soundproof, and the rooms are designed to be close to each other. In the morning, the sound of cleaning the doors of each room made me unable to sleep.

Staying in a youth hostel hotel at the cost of a domestic five-star hotel, the most rudimentary hotel in the itinerary, does not provide water and breakfast, it is really expensive and small. Very few people give negative reviews. This time I stayed for the Hilton name, so disappointed. It should be said that this Hilton is not the other Hilton? Otherwise it really subverted my impression of Hilton.

The room is very small, the facilities are very good, as is the roof top.

The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in. Other staff are friendly