880-1 Kinosakicho Yushima, Toyooka City, Hyogo Prefecture, 669-6101, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Kawaguchiya Kinosaki Riverside Hotel Guest Reviews
4.5/5
Great
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(50)
Positive reviews(13)
Reviews with photos/video(7)
Relaxing hot springs(5)
Tasty dinner(5)
Friendly staff(5)
LAUKINSAN
[Superior Japanese-Style Room] Two Japanese-Style Rooms/Non-Smoking [Superior] [Japanese Room] [Non-Smoking]
Stayed in Jan 2025
Couples
11 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The experience was great. It is very comfortable and convenient to soak in hot springs.
Dinner and breakfast are super rich and delicious. I must recommend it to my friends and family!
It is difficult to communicate with the hotel counter staff who speak English. Fortunately, some staff members can speak Mandarin.
Original TextTranslated by Google
Joyce Cheung
[10 Tatami Mats] Non-Smoking ~ A Japanese Space That Suits Yukata ~ [Standard] [Japanese Room] [Non-Smoking]
Stayed in Dec 2024
Family
31 review
5.0/5
Outstanding
Posted on Jan 29, 2025
This time I booked this hot spring hotel. The one night and two meals package was really delicious. The breakfast and dinner were very rich and tasty. I booked two consecutive nights to stay over the New Year. It was worth it!
Original TextTranslated by Google
jesse
Standard Twin Room
Stayed in Aug 2024
Couples
42 review
5.0/5
Outstanding
Posted on Sep 10, 2024
One of the most luxurious hotels in the Kinosaki Onsen area, there is a shuttle bus to and from the station, seven hot springs, hot spring temples, etc. You can choose bathrobes and accessories, the room is very large, one bed, two meals, dinner and breakfast are high-end and sumptuous. The price is not cheap, but the service is first-rate and it is worth a try. Accommodation in the hotel includes coupons for seven outdoor hot springs. The natural hot spring facilities are also very good. There are not many people and it is very comfortable.
Original TextTranslated by Google
Kuroyang
Traditional Room(Japanese Style Room, Onsen Pass Include)
Stayed in Dec 2024
Couples
9 review
3.1/5
Posted on Feb 4, 2025
Maybe this is the culture of hot springs in this area? Unlike Noboribetsu and Hakone, the hotel itself has only one small hot spring pool. If you want to try other hot springs, you have to wear a kimono and soak in other hotel hot springs for free about 1.5 kilometers away, which is a bit troublesome. Breakfast and dinner are both traditional Japanese cuisine.
Original TextTranslated by Google
祐任劉
[Reserved Room] [Standard] [Room Type Chosen By Hotel] [Non-Smoking]
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 2, 2025
The hotel is antique and has public hot springs and paid hot springs. There is also a smoking room on the 1st floor.
Original TextTranslated by Google
Guest User
[Japanese-Style Room For 2 People] Non-Smoking ~Enjoy Kinosaki Trip For Two~ [Standard] [Japanese Room] [Non-Smoking]
Stayed in Nov 2024
Family
8 review
4.3/5
Very Good
Posted on Dec 6, 2024
Facilities: A bit old, but sufficient. After all, if it is modern, it is also inconsistent with the atmosphere of the small town.
Hygiene: Pretty good
Environment: Pretty good
Service: Pretty good
Original TextTranslated by Google
Anonymous User
Twin Room with River View
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Except for the price, there is nothing wrong with it.
The female waiters are very friendly. There was an older man who seemed a little confusing. Maybe it was because I couldn't understand or speak Japanese. He kept talking to me in a confusing way. Then the towel I was given when I checked out the next day seemed to have been used by someone else. Later I bought one myself at a small shop.
The kimono bath was too difficult to wear. I have poor hands-on skills. It's my own fault, not the hotel's.
I ate so much at dinner and breakfast that my stomach exploded.
Original TextTranslated by Google
6/14
Daheng
[Superior Japanese-Style Room] Two Japanese-Style Rooms/Non-Smoking [Superior] [Japanese Room] [Non-Smoking]
Stayed in Sep 2024
Family
18 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel is a 6-minute walk from Kinosaki Onsen Station, making it very convenient for strolling around Kinosaki Onsen Street. The hotel provides a rich breakfast and dinner. The first-floor store sells exclusive sake lees lotion and sake lees wash paint, which are very good. It is recommended for tourists visiting Kinosaki Onsen.
Original TextTranslated by Google
Samuel
Run of House
Stayed in Sep 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 31, 2023
When a group of 5 people booked a two-night stay, they were arranged to stay in one room type and have two meals. The room was a surprise. It was about 1,000 feet. It had two bathrooms, which was very convenient. There was a view outside the window. Everyone was very satisfied.
When we arrived at the hotel, there was a shuttle bus across the street from Nagasaki. The hotel staff came to pick us up as soon as possible and helped us pick up our luggage. The service was attentive and praiseworthy.
Although the hotel is old, many facilities, including the rooms, have been renovated and feel very good. However, the hotel's hot springs are thin, but they are also very comfortable. There is also a lounge on the top floor of the hotel that provides free tea and coffee, which is really nice.
Breakfast and dinner on both days were Japanese-style, with ample portions and delicious food.
The hot spring pass is also included and can be used until 3:30 pm on the day of check-out.
If I have the opportunity to visit Kinosaki again, I will choose this hotel again.
Original TextTranslated by Google
Anonymous User
Superior Twin Room
Stayed in May 2023
Family
47 review
3.2/5
Posted on Jun 30, 2023
There are many kinds of meals, but they are very difficult to eat. The paid hot spring view on the top floor is great, but very small. There are no curtains in the Western-style room, so I was woken up by the sun at 5 o'clock. It's an old hotel. It can be seen that the facilities are old, the hygiene is up to standard, and the service is good.
Original TextTranslated by Google
Guest User
Washitsu10 (Breakfast or Room Only, Onsen Pass Included)
Stayed in Nov 2022
Family
2 review
5.0/5
Outstanding
Posted on Dec 8, 2022
It is a Japanese-style hotel with good facilities, especially the Zaofang. It is a must-visit.
The room is very clean and tidy, and the environment is very beautiful.
The attitude of the hotel waiters is very serious and professional, which is unbeatable.
And Mr. Bird,,😆
Original TextTranslated by Google
VVwan
japanese style Room
Stayed in Dec 2022
Travel with friends
41 review
4.7/5
Amazing
Posted on Feb 16, 2023
The room and food are very good, the dinner has a surprise, very delicious.