Marriott Downtown at CF Toronto Eaton Centre Reviews
Marriott Downtown at CF Toronto Eaton Centre
525 Bay St, Old Toronto, Toronto, Ontario, M5G 2L2, CanadaView Hotel Details
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Marriott Downtown at CF Toronto Eaton Centre Guest Reviews
4.5/5
Great
93 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(93)
Positive reviews(91)
Reviews with photos/video(17)
Friendly owner(25)
Awesome stay(22)
Clean and tidy(16)
Convenient for shopping(14)
Delicious breakfast(6)
Located downtown(6)
Negative reviews(2)
Samir
Guest two double Room
Stayed in Nov 2024
Family
1 review
3.2/5
Posted on Jan 4, 2025
Great location and pool! Housekeeping was poor- didn’t take out garbage, replace soap, sheets were too small, bedspread too thin, beds poorly made and way too small for two sleepers.
Guest User
Guest two double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The hotel is really great, the food is super, the location is very good, the staff is friendly, Parbar is very entertaining, we were very pleased with the attention, we had a wonderful 10 days as a family in March break.Thanks Toronto Marriott , I hope we come back as soon as possible .and Mr Charles is very helpful very kind we are very pleased to know him thank you
MonaFionabest
Guest king Room
Stayed in Jan 2024
Couples
36 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Very good hotel . Feels luxury.
Rooms are very clean and nice . Very comfortable .
Cleaning ladies form ukraine were very good, polite and clean well.
Breakfast stuff very friendly and helpful.
Reception people fast and nice .
Very happy with my choice and stay
Dahye
Guest two double Room
Stayed in Jan 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Nice location, near yonge street and queens park and many taste restaurants.
swimming pool was not big and not deep(1.2m), but good for children's playing.
Lin Hong
Guest two double Room
Stayed in Jul 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Oct 28, 2024
Lovely hotel with great amenities and attentive staff—truly a comfortable and enjoyable stay!
Karina
Guest king Room
Stayed in Jul 2023
Family
20 review
4.2/5
Very Good
Posted on Sep 3, 2023
Good location and nice king size bed room
Just wifi needs to pay and free for Marriott member only
I am the Marriott member but during the check out , it charges me wifi fee , after discussion, then it was waived as I am the member , I would suggest to
Offer free wifi for hotel customers as this is very common in all other high class hotels
Guest User
Guest two double Room
Stayed in Mar 2024
Family
3 review
3.0/5
Posted on Apr 8, 2024
Bed was not clean. There was not water in the room
Guest User
Guest king Room
Stayed in Mar 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Apr 10, 2023
It was good hotel but there was problem on my room's heater fan , it was sooooo noisy , told them that , engineer attended but was still noisy , they offered me exchange room at last night of my stay , I refused it , because it was too late ,I was so tired to do it , they offered me free breakfast
Guest User
Guest two double Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 23, 2024
Awesome!
Nasr
Guest king Room
Stayed in Feb 2022
Business travelers
5 review
4.2/5
Very Good
Posted on May 25, 2022
Good location, and staff were nice.
jjmkkk
Guest two double Room
Stayed in Feb 2022
Travel with friends
4 review
4.5/5
Great
Posted on May 2, 2022
The hotel is clean, rooms are spacious and service is great. To get to the shopping district or the business district, you might need to walk 5-10 minutes as little buses reach this area. It is in a safe area, would recommend.
Bonifacio
Guest king Room
Stayed in Feb 2022
Couples
9 review
5.0/5
Outstanding
Posted on Mar 20, 2022
Great location. Clean room, good service.
likemike
Guest king Room
Stayed in Oct 2024
Family
23 review
4.5/5
Great
Posted on Jan 7, 2025
Downtown Toronto, 50 meters from the back door is the Eaton Center, very convenient for eating and shopping. You will pass through a small garden with tents set up by homeless people. The hotel breakfast is OK, with few varieties but the omelette is delicious. The room is OK but the soundproofing is poor, which is a common problem in North American hotels. Valet parking is very convenient
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Guest User
Guest two double Room
Stayed in Jul 2024
Family
6 review
4.5/5
Great
Posted on Aug 19, 2024
The hotel is in a very good location, in the city center, next to the Eaton Shopping Center, and Chinatown is just over 20 minutes' walk away, so it's very convenient to eat! The hotel itself is also good, it has been renovated. When we first checked in, we were given a very small window room, which was not the room type we booked, and it smelled! Later, after we coordinated with Ctrip, we were immediately taken to see the room and changed to the room type we originally booked, but the hotel said that there was an upgrade fee, and Ctrip later borne the cost! So overall, I was quite satisfied, the hotel was very clean! I was very satisfied! And it was cleaned every day! As for the view, because it was on the 17th floor, it was not very high, so there was no view. We were facing the entrance of the hotel lobby, and all we saw were buildings!
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Guest User
Guest king Room
Stayed in Jun 2024
Couples
4 review
4.7/5
Amazing
Posted on Aug 7, 2024
No car party!
The location is excellent, 15-20 minutes walk from Union Station, or take the yellow line subway for two stops, and 5 minutes walk from Queen Station.
I just arrived in Toronto and was not familiar with it. I took two subway stops, and then basically took the hotel as the center, relying on my legs...
Next to the hotel is the old town hall building and the landmark Philips Square (the huge Toronto word), Eaton shopping mall, Yonge-Dundas Square...
10 minutes walk to the art gallery AGO, 20 minutes to the ROM Museum; 20 minutes to St. Lawrence Market...
The front desk service is very enthusiastic and responsive. I ordered a cocktail, and the food was delivered quickly and the price was reasonable. But there are many restaurants nearby, and they are open until late in the summer, so there is no need to eat in the hotel.
I don’t know if it’s related to the peak season and the short holiday in Toronto, the hotel has some free activities every day: free popsicles, ice tea, cookies, root beer, soft candy...
The bedding is OK, but the room soundproofing is not good. You can hear the sound of people talking or watching TV next door...
There is a small swimming pool, spa and gym on the top floor of the hotel...