9 Kensington Gardens Square, Westminster, London, United KingdomView Hotel Details
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1 night
Kensington Gardens Hotel Guest Reviews
4/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(107)
Positive reviews(6)
Reviews with photos/video(2)
Negative reviews(1)
Anonymous User
Single Room
Stayed in Feb 2024
Solo travelers
32 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Close to the subway station. Comfortable room. Very safe design.
ELEE_123
Twin Room
Stayed in Oct 2024
Travel with friends
7 review
2.5/5
Posted on Dec 25, 2024
It takes a while to find the hotel lobby. This hotel probably shares the lobby with another hotel brand, so you need to pay attention when checking in. In addition, the room type that was originally booked was wrong, and it took a lot of effort to change the room for us. It was not very proactive. . Fortunately, the attitude is not too bad
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Anonymous User
Twin Room
Stayed in Jun 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jul 8, 2024
The location of the hotel was really good, but they gave me a room on the 4th or 5th floor, but there was no elevator, so I had to carry a suitcase exceeding 20 kg up. The accommodation was in good condition, but it seemed like it would be difficult to get to again. And when I slept, there was a strange sound of water coming from the ceiling, probably because it was on the top floor. I'm gone
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Guest User
Double Room
Stayed in May 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Jun 10, 2024
The room is very clean and comfortable, and the service staff is very polite. However, check-in is troublesome. You have to go to the Phoenix Hotel on the street before you can check in. And every time you enter the hotel, you have to ring the doorbell and tell the front desk staff your room number and name before you can enter.
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Guest User
Twin Room
Stayed in Dec 2023
Couples
1 review
3.5/5
Posted on Jan 18, 2024
Before checking out in the morning, the waiter opened the door and walked in...
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Dazhuanzi
Single Room
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The room is small, the bed is also small, but the location is good