6 Chome-3-3 Toyo, Koto Ward, Tokyo, 135-0016, JapanSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
302 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(302)
Positive reviews(295)
Reviews with photos/video(66)
Convenient for shopping(24)
Offers pick-up/drop-offs(23)
Easy to get around(20)
Delicious breakfast(17)
Loved the view(15)
Large rooms(15)
Close to metro(8)
Perfect for families(5)
Negative reviews(7)
Anonymous User
Standard Twin Room Non-Smoking
Stayed in May 2025
Family
28 review
7.5/10
Posted on Jun 28, 2025
This hotel seems more popular among locals. Dated but okay. Has bus to disneyland and airport. Quite convenient if travelling to these places. Around the hotel theres nice food.
Paul
Deluxe Twin Room Non-Smoking
Stayed in Mar 2025
Couple
18 review
9.5/10
Amazing
Posted on May 16, 2025
It’s a great 4 Stars hotel in Tokyo area. The deluxe room was spacious and bright. Great service except you have to pay to swim at their swimming pool (strange arrangement?). Skip their breakfast as it’s not worth 3600 yens. You can enjoy it outside the hotel and spend perhaps 1/3 of the price.
Guest User
Semi Double Room Non-Smoking
Stayed in May 2025
Couple
3 review
9.5/10
Amazing
Posted on Jun 20, 2025
Great hotel to visit DisneyLand. Convenient transfer system
Piriya N.
Standard Twin Room Non-Smoking
Stayed in Jun 2025
Business traveler
4 review
8.0/10
Very Good
Posted on Jul 16, 2025
Best Hotel
Anonymous User
Standard Double Room Non-Smoking
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Mar 13, 2025
Love this hotel because of the shuttle bus to Tokyo disneyland and tokyo disneysea. Made it soo convenient. This is my 3rd time staying at hotel east 21 and we really love it.
Guest User
Standard Twin Room Non-Smoking
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 30, 2025
Location and service are all good. The room size is perfect for families which has large luggage’s.
Guest User
Standard Single Room Non-Smoking
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 28, 2025
Lovely clean room good sized for the price, peaceful, quiet. Will definitely stay again.
keisuke
Semi Double Room Non-Smoking
Stayed in Jan 2025
Business traveler
50 review
7.0/10
Posted on Feb 6, 2025
In general, the facilities are old and the registration procedure and breakfast vouchers, etc. are very old fashioned. The variety of the breakfast is good to start for the day. It is inconvenient that there is no inhouse laundromat. The hotel introduces the nearby one, however, it is not so near and moreover, the facility there doesn't have any instructions in foreign languages. The desk light on the working table is very old fashioned, which is very cumbersome. In the hotel premisis there is a supermarket, which is convenient.
Yvonne101
Superior Twin Room Non-Smoking
Stayed in Feb 2024
Family
3 review
7.5/10
Posted on Mar 27, 2024
Bad:
1)Little bit old decoration in room
2)the twin beds are small
3)no USB plug
Good:
1)Room is big, can storage 5 baggages
2)walk 7 mins to MTR station
3)Delicious buffet breakfast
SuperteamJPA
Standard Twin Room With Extra Bed Non-Smoking
Stayed in Jul 2024
Family
5 review
9.5/10
Amazing
Posted on Aug 9, 2024
Great location! It provides free shuttle bus to Disney, to nearby subway stations; there is also a bus to airport but there is a fee! Nice restaurants in the hotel.
Guest User
Standard Twin Room With Extra Bed Non-Smoking
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 25, 2024
Staff are very helpful and friendly. Rooms are kept clean, and room service is exceptional awesome.
Needs a microwave, my opinion.
Only really issue I have is I paid over $1 thousand dollars in accommodation and they wanted me to pay an additional $90 per person to swim in the on-site pool, or even if you just there to supervise your child you still pay $90 up to 4pm. Then, over 16 years only allowed in after 5 pm. With a price tag as well.
It was the only real issue I had. No, I didn't pay it. Other than that, it's a great place to stay.
DianneX
Standard Double Room Non-Smoking
Stayed in May 2024
Traveling with friends
6 review
8.0/10
Very Good
Posted on Jun 26, 2024
There is easy to go around, and convenient for family .There has a supermarket and few restaurants . we booked the room with breakfast that is a good choices for us going to disneyland. They provide shuttles to disneyland and seaworld for free. we couldn't go swimming that inside pool not for youngs under 18. outside pool it is not open. Our kids so disappointed that we look for a hotel with pool. the breakfast has many varieties choices,we enjoyed it. the room is good enough for two person what it paid.
CAROL
Business Single Room Non Smoking
Stayed in May 2024
Booked for others
3 review
8.0/10
Very Good
Posted on Jun 8, 2024
Room was not big, but the service was good;)
There were supermarket, drug store, restaurants right next to the hotel, very convenient. But to the nearest station, would be 15 minutes walk.
Dzulhaidy
Standard Twin Room Non-Smoking
Stayed in Feb 2024
Solo traveler
61 review
10/10
Outstanding
Posted on Apr 18, 2024
We always use this hotel when we rent a coaster bus because the hotel provide parking for large vehicle.
bibrewdog
Standard Double Room Non-Smoking
Stayed in Feb 2024
Couple
20 review
6.5/10
Posted on Mar 15, 2024
## Hotel East 21 Tokyo: Great Room Size, Frustrating Heating Issue
**Pros:**
* Spacious and comfortable rooms
* Convenient location with several convenience stores and restaurants nearby
* Offers shuttle service to Tokyo Disney Resort (availability might need to be confirmed)
**Cons:**
* **Exorbitantly priced parking:** Be prepared for high parking costs if you plan to drive.
* **Unresolved heating issue:** Encountered a malfunctioning heater during winter, and staff response was inadequate. While the temperature was adjusted, the core problem wasn't addressed, leaving the room uncomfortably cold.
* **Distance from metro station:** A 10-minute walk to the nearest metro station might be inconvenient for some travelers relying on public transport.
**Overall:**
Hotel East 21 Tokyo offers comfortable accommodations with a drawback in its distance from the metro station. However, the significant issue lies in the malfunctioning heater during winter and the lack of proper resolution by the staff. This can be a major concern, especially for guests visiting during colder months.
**Recommendation:**
Consider this hotel if the spacious rooms and proximity to convenience stores are priorities. However, be aware of the expensive parking and the potential heating issues. It might be advisable to contact the hotel beforehand to inquire about the current functionality of the heating system, especially if visiting during winter.