3 Chome-23-1 Shiba, Minato Ward, Tokyo, 105-0014, JapanSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
544 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.5
Cleanliness9.6
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All reviews(544)
Positive reviews(539)
Reviews with photos/video(130)
Convenient location(114)
Easy to get around(88)
Close to metro(53)
Perfect for business trips(34)
Delicious breakfast(23)
Loved the view(19)
Friendly front desk staff(19)
Tasty coffee(9)
Negative reviews(5)
Sham Fai
Superior , 2 Beds
Stayed in May 2025
Family
5 review
9.5/10
Amazing
Posted on Jun 23, 2025
The hotel is great and sitting in a quietly place. It’s a bit far from the local supermarket and restaurants. But it’s quite near the metro station, walking around 4 mins from hotel. The room is normal Tokyo hotel size. I would probably stay there again if the price is not too high.
Response from Property: Thank you very much for your recent stay at Hotel The Celestine Tokyo Shiba. We would like to express our sincere appreciation for your feedback. Our hotel's location in an office district allows for a relatively quiet stay. The hotel's lounge and patio are one of the places that strongly express the hotel's concept of “a place in the heart of the city where you can forget the hustle and bustle of the city,” and are very popular with our guests for work and socializing.Although the hotel is also located in an office district, the area is also very popular with sightseers, with popular spots such as Zojoji Temple and Tokyo Tower in the vicinity.We hope you will choose Hotel The Celestine Tokyo Shiba again on your next visit to Tokyo.Hotel The Celestine Tokyo Shiba Sincerely,Front Office Manager
Jonathan Koblan-Huberson
Standard , 1 Bed Double
Stayed in May 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 2, 2025
Great hotel and great service
Maybe the only minor issue was that the wifi was a bit slow
Response from Property: Thank you very much for taking the time to share your feedback. We are truly pleased to hear that you had an enjoyable stay and appreciated the quality of our service. Your kind words are greatly encouraging to our team.We also sincerely appreciate your comment regarding the Wi-Fi speed. Please rest assured that we are currently reviewing this matter to enhance the connectivity experience for all our guests.It was a pleasure to have you with us, and we look forward to welcoming you back in the near future.Sincerely,Front Office Manager
Chi Fai
Superior , 1 Bed Queen
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 7, 2025
The best hotel I ever stay in Tokyo, very nice service, staffs are able to speak fluently English, I will be back for sure!
Response from Property: Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us the highest rating about your stay. We are very much delighted to hear that nothing disappointed you.We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely, Front Office Manager
Guest User
Superior , 2 Beds
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 24, 2025
Would rather pay a little more for a quiet environment, privacy, safety, cleanliness and space to open your luggage. The size of the room is ok for budget Tokyo hotel. Full service concierge. Would stay again!
Response from Property: Thank you very much for choosing The Celestine Tokyo Shiba and we are pleased that you liked our staff. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were able to leave with a good impression.We are sorry to hear that there was no space to spread out your luggage.If you consider our hotel again for your next stay, please consider our Executive Corner Room, which has two large windows and an open feel.Once again, we sincerely appreciate the comment you gave us.We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely yours.Front office Manager
Anonymous User
Standard , 1 Bed Double
Stayed in Jun 2025
Couple
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
The lounge is amazing, free snack and alcohol drinks provided at night.
Response from Property: Thank you for your kind words! We are glad that you enjoyed your time in the lounge. We hope that the free snacks and drinks in the evening helped you to relax during your stay. We look forward to welcoming you again. Manager
:))
Deluxe Twin Room (Patio)
Stayed in Jul 2024
Traveling with friends
21 review
8.5/10
Very Good
Posted on Sep 18, 2024
The hotel embodies a traditional Japanese style, offering a quaint charm. While the facilities might not be the latest, the exceptional service more than compensates for this.
Conveniently located, the hotel is surrounded by several convenience stores, ensuring essentials are always within reach. However, dining options are somewhat limited in the immediate vicinity, and the nearest subway station requires an 8-minute walk.
A notable advantage is the tranquility of the area, likely due to its business district location, making it an especially comfortable choice for a stay in Tokyo.
Response from Property: First of all we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We are very happy to hear that staying in Hotel the Celestine Tokyo Shiba made your trip in Japan wonderful. As you mentioned we have a good transportation access, since we have 4~5 metro lines near us. However still we are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely, Front Office Manager.
Jojo127
Superior Queen Room
Stayed in Jun 2024
Business traveler
25 review
9.5/10
Amazing
Posted on Oct 24, 2024
Very good experience in Tokyo. Comfortable room and elegant room design with sofa. Good city view with Tokyo 🗼 Tower. Excellent
6/12
Response from Property: Thank you very much for having stayed with us. We appreciate your generous comment and rating. All of us are very glad to know that you had nice stay here and hope you had unforgettable moments in Tokyo. We would be more than pleased to have you again on your next trip to Tokyo.Sincerely, Front Office Manager
KKMC
Superior Twin Room
Stayed in Jul 2024
Couple
16 review
10/10
Outstanding
Posted on Aug 12, 2024
Located in a quiet area but close to the shops. There was a complementary drinks and snack from 5-8 pm.
Response from Property: Thank you for having stayed at The Celestine Tokyo Shiba and writing a kind review about us. We are delighted that you had a memorable stay at The Celestine Tokyo Shiba. We are delighted to hear that you enjoyed the complimentary beverage (alcohol) service in our guest lounge. We hope that the time spent chatting over beverages and snacks was one of the most memorable experiences for everyone. We truly would like to welcome you again with better service. Sincerely, Front Office Manager
Alexandra Archer
Moderate Queen Room
Stayed in Sep 2024
Couple
16 review
9.0/10
Great
Posted on Oct 27, 2024
Decent hotel, rooms a little small but typical of Japanese dinky, has a nice lounge to relax in outside of room. Staff very helpful.
Response from Property: Thank you for having stayed at Hotel the Celestine Tokyo Shiba and providing us with your comment. We are very flattered that you mentioned so many good points of our hotel. Also it is gratifying to hear that our location, room, and breakfast were pleasing to you. If your journey brings you again to Tokyo, please visit us again. We are looking forward to welcome you in the near future. Once again, thank you very much for you comment about your recent stay, and having stayed at Hotel the Celestine Tokyo Shiba. Sincerely, Front Office Manager.
magw
Moderate Queen Room
Stayed in Sep 2024
Couple
3 review
10/10
Outstanding
Posted on Oct 27, 2024
Awesome service provided by the hotel staff.. They provided high floor and the rooms are super clean. sheets were changed everyday
Response from Property: Thank you for taking the time to write a review. We really appreciate customer feedback. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were satisfied with our hotel. We look forward to welcoming you back to The Celestine Tokyo Shiba, hopefully soon in the near future. Sincerely Front Office Manager
piusxranson
Moderate Double Room
Stayed in Mar 2024
Couple
9 review
9.5/10
Amazing
Posted on Apr 21, 2024
Location is great! It is about 10 minutes from the JR Tamachi Station, and 4 minutes from the Shibakoen subway station, and 3 minutes from the Mita subway station.
There is a street of bars and pubs nearby for those interested in night life.
Free beer, wine and apple juice in the hotel level 14 lounge!
Staff very helpful!
Response from Property: First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo. Also thank you for taking the time to write a review. We really appreciate customer feedback. We are delighted to hear that you enjoyed the complimentary beverage (alcohol) service in our guest lounge.This lounge is one of the places that strongly represents our hotel's concept of "a place in the heart of the city where you can forget the hustle and bustle of the city" We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely,Front Office Manager
Jason
Superior Queen Room
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 12, 2024
Great stay, compact, very nice hotel, free flow snacks and alcohol during the evening
Response from Property: We would like to take this opportunity to thank you for having stayed with us at The Celestine Tokyo Shiba and your kind comments regarding the hotel. We are delighted that you had a pleasant stay. We are also very pleased that you enjoyed the 14th floor guest-only lounge, which provides a quiet place with bevarages, such as coffee, tea, and apple juice. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely, Front office manager
Ln1234
Superior Twin Room
Stayed in Nov 2024
Other
1 review
10/10
Outstanding
Posted on Dec 15, 2024
Good service, hotel room was clean and nice. Spacious enough as well.
Response from Property: We would like to take this opportunity to thank you for having stayed with us at The Celestine Tokyo Shiba and your kind comments regarding the hotel. We are delighted that you had a pleasant stay. We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely. Front Office Manager
Mang Che Kathy
Superior Twin Room
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 26, 2024
This is the second time I have stayed in this hotel, I love the lobby is bright and comfortable. Good location and is near the metro station. All staff are helpful and nice.
Response from Property: Thank you very much for having stayed with us. We appreciate your generous comment and rating. All of us are very glad to know that you had nice stay here and hope you had unforgettable moments in Tokyo. We would be more than pleased to have you again on your next trip to Tokyo.Sincerely, Front Office Manager
ARLENE
Moderate Queen Room
Stayed in Oct 2024
Business traveler
5 review
10/10
Outstanding
Posted on Feb 1, 2025
The Hotel staff was accommodating and friendly while the hotel was nice.
Response from Property: Thank you very much for staying at The Celestine Tokyo Shiba during your recent trip to Tokyo and taking your time to write a lovely comment. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were able to leave with a good impression. We hope your stay was memorable one. We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely, Front Office Manager