1 Chome-18-14 Hamamatsucho, Minato Ward, Tokyo, 105-0013, JapanView Hotel Details
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HOTEL MYSTAYS Hamamatsucho Guest Reviews
9/10
Great
240 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(240)
Positive reviews(233)
Reviews with photos/video(66)
Easy to get around(57)
Close to metro(35)
Convenient for shopping(20)
Great value for money(16)
Friendly front desk staff(9)
Perfect for business trips(7)
Would stay again(5)
Nice shower(5)
Negative reviews(7)
WHAI FUANG
Superior Queen Room Non smoking
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 22, 2025
About 5mins walk to the Hotel and near to a convenience shop and eateries around. Staffs are friendly and greets you everytime you step out and step in to the Hotel. Room is ok for 2 person with 2 luggages.
Response from Property: Thank you for choosing Hotel Mystays Hamamatsucho.We are very pleased to have received many compliments from you.Our hotel is conveniently located just a 3-minute walk from Daimon Subway Station and about 7 minutes from JR Hamamatsucho Station.Although it is in a business area, there are many restaurants and convenience stores in the vicinity, and many of our guests appreciate the location.In addition, the Superior Queen Room you have requested this time has a 160 cm wide queen bed, so you can relax on the bed as well as have space to spread out your luggage.Again, thank you very much for your valuable feedback.We will continue to strive to provide you with satisfactory service.We look forward to welcoming you again.Hotel Mystays HamamatsuchoFront Desk
Guest User
Standard Double Room Non Smoking
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Perfect location, a small but clean and very pleasant hotel. The staff is very professional and friendly. I recommend it without hesitation. Plus it is only 5 minutes walk from Tokyo tower.
Response from Property: Thank you very much for staying at Hotel Mystays Hamamatsucho.We are very pleased to hear that you are satisfied with our location, which is close to JR Hamamatsucho Station and Daimon Subway Station, providing excellent access to the airport and sightseeing. It is also possible to walk to Tokyo Tower, although it takes about 15 minutes from the hotel.We are glad to hear that you had a pleasant stay at our hotel.Thank you very much for your compliments to our staff.Your words are an encouragement to our staff.We hope you will visit us again when you come back to Japan. We look forward to welcoming you again.Thank you very much for taking time out of your busy schedule to write this review.Hotel Mystays Hamamatsucho Reception
Anonymous User
Standard Double Room Non Smoking
Stayed in Mar 2025
Couples
1 review
9.0/10
Great
Posted on Apr 19, 2025
Hot temperature in room, air condition difficult to adjust
Response from Property: Thank you very much for choosing Hotel Mystays Hamamatsucho.Thank you for taking time out of your precious time to give us your comments.The air conditioning system in our hotel is centrally managed, so we had been operating in heating mode during your stay.We apologize for any inconvenience caused. Currently, we are operating the air conditioners in cooling mode.Although there are a limited number of air conditioners and circulators available for rent at the front desk.Please refer to this information the next time you have the opportunity to stay with us.We look forward to seeing you again.Hotel Mystays HamamatsuchoFront Desk
Guest User
Superior Queen Room Non smoking
Stayed in Dec 2024
Couples
1 review
10.0/10
Outstanding
Posted on Feb 10, 2025
Really comfortable spacious room and with location near the station.
Response from Property: Thank you very much for choosing Hotel Mystays Hamamatsucho.We are very pleased to hear that you gave us the highest rating in your review and that you were very satisfied with our services.We hope that you will visit our hotel again when you come to the area for a trip.We all look forward to seeing you soon.Hotel Mystays HamamatsuchoReception
Reinaldo Elias
Standard Double Room Non Smoking
Stayed in Feb 2025
Couples
1 review
8.0/10
Very Good
Posted on Apr 3, 2025
5 minutes untill subway, very good. 7minutes untill Train Station..also very nice. Very quiet Room.. nothing Special , but for the price very good. Sumary it was a good stay👍
Response from Property: Thank you very much for staying at Hotel Mystays Hamamatsucho.We would like to thank you again for the many compliments we have received.We look forward to welcoming you again when you have the opportunity to visit Tokyo.Hotel Mystays Hamamatsucho Front Desk
Guest User
Standard Twin Room Non smoking
Stayed in Mar 2025
Travel with friends
28 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Great hotel. Super friendly reception staff. Good location for exploring.
Response from Property: Thank you very much for choosing Hotel Mystays Hamamatsucho.We are very grateful for your kind words of praise regarding the reception staff's hospitality.As you said, the hotel is conveniently located for sightseeing, and we hope that you will visit us again when you come back to the area.Our staff looks forward to serving you.Hotel Mystays Hamamatsucho Reception
Wilson
Standard Double Room Non Smoking
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 17, 2025
This Hotel exceeded my expectations! Impeccable service. The staff was attentive and friendly, ensuring a memorable stay. Highly recommend.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Hamamatsucho. We are relieved to hear that you had a comfortable stay. Shinjuku Station can be reached in about 25 minutes on the JR Yamanote Line. It has excellent access to not only Tokyo but also other prefectures. If you have the opportunity to go to Shinjuku or other areas again, we hope you will consider our hotel. HOTEL MYSTAYS Hamamatsucho Reception.
MauriceMV
Standard Twin Room Non smoking
Stayed in Nov 2024
Family
3 review
8.0/10
Very Good
Posted on Dec 21, 2024
If you don't really need to have easy access to Haneda airport express, choose another area. This is quite far from the train station too.
Response from Property: Thank you for choosing Hotel Mystays Hamamatsucho.We sincerely apologize for any inconvenience caused by the location of our hotel.It is a bit of a walk from JR Hamamatsucho Station, so the Daimon Subway Station may be easier to access.We hope you will use our hotel again if it is convenient for you.Thank you very much for your review.Hotel Mystays Hamamatsucho Front Desk
karenchan820
Standard Double Room Smoking
Stayed in Mar 2024
Family
4 review
9.0/10
Great
Posted on Apr 13, 2024
Location is perfect. Next to two metro / JR stations. There are a few restaurants and convenient shops nearby so can find food when we come back hotel late. Tokyo tower is very close to the hotel. Walkable to visit this great spot from the hotel.
Staffs were polite, helpful and nice.
Bedroom is clean but the toilet and carpet / towers have some strains on them. This could be better.
There was no breakfast available. But convenient shops around so we have no problem about that
Room and bed are a bit small for a family of 3 members.
Response from Property: Dear Guest,Thank you for staying at Hotel Mystays Hamamatsucho.We are glad that your stay at our hotel was a pleasant one.As you said, our hotel is in an area with many restaurants.There are many convenience stores, so you will have no trouble finding a meal.Tokyo Tower is about 1.3 km away from our hotel.You can walk from our hotel or take a bus from Hamamatsucho Station.Unfortunately, our hotel does not have a restaurant and cannot provide breakfast.A gourmet map is available in the lobby for your dining pleasure at nearby restaurants.I apologize for not noticing the strain.We will take possible actions as soon as we discover them.Our hotel has four room types.Standard Double, Superior Queen, Standard Twin, Deluxe Twin.The largest deluxe twin room is 29 square meters.We may be able to upgrade you to a larger room if available.Please feel free to contact the front desk staff.Thank you for your review.We look forward to serving you again.HOTEL MYSTAYS Hamamatsucho Reception
Guest User
Standard Double Room Non Smoking
Stayed in Dec 2024
Couples
2 review
9.0/10
Great
Posted on Feb 18, 2025
Clean and cozy, good experience. It was a pleasant stay for us.
Response from Property: Dear Guest,Thank you very much for choosing Hotel MyStays Hamamatsucho for your stay. We also greatly appreciate you taking the time to share your feedback with us.We are delighted to hear that you had a comfortable stay with us. Your satisfaction is our top priority, and we will continue to work hard to provide services that meet your expectations.We look forward to welcoming you again in the future.Sincerely,Hotel MyStays Hamamatsucho
Guest User
Superior Queen Room Non smoking
Stayed in Sep 2024
Business travelers
1 review
9.0/10
Great
Posted on Nov 11, 2024
The room and bath room is cleaned. but location a bit distance from busy area
Response from Property: Thank you for staying at Hotel Mystays Hamamatsucho. Thank you for your kind words regarding the cleanliness of the room. We are glad to hear that you had a comfortable stay.Hamamatsucho is a business district, so it is far from the downtown area. There is a Tokyo area map at the front desk, so please refer to it. Hotel Mystays Hamamatsucho Reception
Guest User
Standard Double Room Non Smoking
Stayed in Jun 2024
Family
4 review
9.0/10
Great
Posted on Jul 25, 2024
Good stay for one night flight connection. Good location very close to the station.
Response from Property: Thank you very much for staying at Hotel MyStays Hamamatsucho. We are pleased to hear that you are satisfied with the location. There are many convenience stores and restaurants around this building. In addition, it takes about 6 minutes to walk to JR Hamamatsucho Station and 1 minute to walk to Daimon Station on the subway, and the access to various areas such as the airport is excellent. I'm glad you had a comfortable time. If you come to Japan again, please use our building. Thank you very much for sending me word of mouth when you are busy this time. Hotel MyStays Hamamatsucho Front Desk
Chong May
Superior Queen Room Smoking
Stayed in Sep 2024
Family
7 review
10.0/10
Outstanding
Posted on Nov 4, 2024
nice stay in this unit and very convenient to shinjuku area .
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Hamamatsucho.We are relieved to hear that you had a comfortable stay.Shinjuku Station can be reached in about 25 minutes on the JR Yamanote Line.It has excellent access to not only Tokyo but also other prefectures.If you have the opportunity to go to Shinjuku or other areas again, we hope you will consider our hotel.HOTEL MYSTAYS HamamatsuchoReception.
Syazwan Mokhtar
Standard Double Room Non Smoking
Stayed in Aug 2023
Travel with friends
4 review
9.0/10
Great
Posted on Nov 17, 2023
Reception was simple. Room was at level 14 so it had a nice view of the surrounding area. Big windows compared to other hotels in its league. Room is a bit more spacious than other hotels. Good amenities provided. No mineral water provided. Coffee machine only had black coffee. Location wise was a bit of a walk from Hamamatsucho but nearby Daimon station. The north exit at Hamamatsucho has no step free way so it's quite a walk if you're with luggage. It was still a good stay. Love it.
Response from Property: Thank you for staying at HOTEL MYSTAYS Hamamatsucho.You seemed to be able to spend it comfortably, we are glad.Our hotel employs Lavazza coffee beans.Lavazza is an Italian coffee that is very popular with everyone.We only serve black coffee, but milk and sugar are available.You can reach JR Hamamatsucho Station in about 5 minutes on foot and subway Daimon Station in about 1 minute on foot.We are glad when you come to Japan again, you consider our hotel.HOTEL MYSTAYS HamamatsuchoReception.
Guest User
Standard Double Room Non Smoking
Stayed in Jan 2024
Couples
7 review
10.0/10
Outstanding
Posted on Feb 10, 2024
Very good
Response from Property: We appreciate you taking the time to share your feedback.We're delighted to hear you enjoyed your stay at HOTEL MYSTAYS Hamamatsucho.Providing satisfying and comfortable stays is always what we strive for.Please consider us for your future travel plans. We're eager to host you again.HOTEL MYSTAYS Hamamatsucho/ Reception