Sheraton Chongqing Hotel Reviews

Very stylish and beautiful hotel with a perfect location and a delicious breakfast! Hotel staff was very friendly and helpful!

It’s a very nice and spacious hotel with an old style design and a river view. Perfect choice for Chongqing marathon or half marathon.

Good service, clean, breakfast also not bad. Good view. Thank you for complimentary gift!

Very lovely stay, personal was great! Everything was perfect!

The accommodation experience at your hotel was excellent, and I would like to commend the staff here, such as Tony and Frank, for their meticulous care, which made me feel very comfortable. Thank you for your excellent service. I look forward to checking in again！！

Old but still acceptable. Iconic building in Chongqing

Wonderful experience while staying with my family here. Special thanks to Jerry Ma for supporting us throughout our stay here.

The worst experience of my life .. extremely noisy, you cannot sleep later than 7:00 am because there will be noises of their workers and Chinese people talking loudly in the corridor, no one is available to communicate in English. The staff on the front desk, gives wrong information. The deposit that you pay at the time of check in, make a lot of deductions by miscommunication. My experience: I booked the package that included two breakfast. I asked their duty manager ( the only lady that front desk officer asked me to communicate since they assume, she can talk in English) . I asked her if I can have the breakfast in my room and will that be covered by the package I bought? And with full confidence, she said : yes , it’s ok . At the time of check out, they deducted a lot of money from my deposit and when I asked , they said the payment of breakfast had been deducted that was provided to your room. Although, I clearly mentioned that your duty manager told me that it will be included in my package, they totally denied by saying that do you have any proof ? Well, I am a regular traveler and that’s my concern that why don’t they record the calls ? I suggest all the foreigners to never ever stay in that hotel .

it was nice the location of hotel is very convenient and nice looking.

I love this hotel, but most importantly the staff. They were warm, welcoming, kind and so so helpful! Always going above and beyond with utmost professionalism and kindness. Example: we found a sick stray dog and the staff huddle together and helped us find a vet close by and ensured we had a way to get there and even offered to translate after we had left. They gave me a number to contact if we needed any help. This type of service I have never experienced before and this is only but one example. Excellent experience. Also - Breakfast amazing, amenities clean and classy. Pool area gorgeous and spacious and all necessities available. Room clean, fancy, amazing view, just wow! I will definitely stay here again and again!

The hotel is old and empty. Breakfast is below average with limited options. I had a better experience in cheper hotels. In one word disappointing.

Perfect location along the Nanning road, nice hotel and we got free upgrade to a nice river view room. Very big and nice decorated room. Breakfast was okay, but could be a bit more western choice. Overall a perfect stay and absolute worse the money you pay.

GSM Marin good service good vision

Very good