Prince Smart Inn Ebisu

Prince Smart Inn Ebisu Reviews

Prince Smart Inn Ebisu

Ebisuminami 3-11-25, Shibuya Ward, Tokyo, 150-0022, JapanSee Hotel Details
Prince Smart Inn Ebisu
Prince Smart Inn EbisuPrince Smart Inn EbisuPrince Smart Inn Ebisu
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1 night

Guest Reviews

8.6/10
Very Good
52 review
Verified reviews
Location8.9
Amenities8.0
Service8.6
Cleanliness9.1
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All reviews(52)
Positive reviews(51)
Reviews with photos/video(13)
Clean and tidy(16)
Great location(15)
Convenient location(11)
Awesome stay(9)
Easy to get around(7)
Quiet & comfortable(6)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Jun 2025
Family
3 review
9.0/10
Great
Posted on Jul 24, 2025
Location’s great. Room is very small. But guess all Tokyo hotels are like that. We enjoyed out stay
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Maxis
Run Of House-Non Smoking
Stayed in Jan 2025
Solo traveler
2 review
9.0/10
Great
Posted on Feb 18, 2025
Loved it! Beautiful view and loved all free drinks haha. But great if you are looking to go to a concert near the super arena!
dkGTI
Standard Single Room
Stayed in Oct 2024
Business traveler
8 review
9.0/10
Great
Posted on Jan 13, 2025
Location is excellent. A simple business hotel, adequate for business traveller.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
KY
Standard Single Room
Stayed in Jun 2024
Solo traveler
15 review
7.0/10
Posted on Aug 10, 2024
Bit small but very clean and efficient in the sense that we can easily check in and out
Katana Goza
Standard Single Room
Stayed in Feb 2024
Solo traveler
34 review
6.0/10
Posted on Mar 30, 2024
Overpriced for a economy hotel! Just soso! The annoying thing is they don’t keep your luggage when you check out! Like it’s so hassle and for the price to not keep your luggage just makes my blood boil! So be aware! The okay thing is they have nice cafe in the lobby. Just soso for this business hotel
Agnes Sophie
Standard Single Room
Stayed in Nov 2023
Solo traveler
34 review
9.5/10
Amazing
Posted on Jan 3, 2024
Very close to public transport and nice shops and food outlets, nevertheless quiet. Helpful and kind staff, convenient electronic check-in / -out.
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Business traveler
4 review
9.5/10
Amazing
Posted on Sep 22, 2024
Clean, convenient, reliable. A safe choice.
KathyGomez0615
Standard Single Room
Stayed in Jul 2022
Solo traveler
21 review
10/10
Outstanding
Posted on Oct 7, 2022
This hotel was so amazing and clean. It’s close to the train station and close to shopping area. Definitely will stay here again.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
AizhetengdesheyingdashuEason
Standard Single Room
Stayed in Mar 2025
Business traveler
26 review
6.0/10
Posted on Apr 29, 2025
The best thing about this hotel is its location. I think it is more comfortable to live near Daikanyama/Ebisu than in Shinjuku and Shibuya. But to be honest, this hotel is not cost-effective. There is not even a bathtub. Generally, Japanese hotels will have a bathtub no matter how small the room is. The morning is also ordinary. 3 points.
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Response from Property: Dear Guest.Thank you very much for taking time out of your valuable time to provide us with your feedback. We learn from your feedback and will use it to make improvements. We strive to provide our guests with an exceptional experience, but clearly we were not up to the task this time. We apologize for any discomfort this may have caused you.Sincerely,
Sanghyona_
Standard Twin Room
Stayed in Feb 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Mar 19, 2025
The location, quality, and room size were the best. However, the only thing that was a bit disappointing was that basic water and such were not provided, so you had to get them yourself or use the banding machine on the second floor. If you look at the reviews, they say they don't keep your luggage, but there are unmanned storage lockers, so it doesn't seem to be a problem at all.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable opinion. We will take it into consideration for future improvement. We hope you will continue to love Prince Smart Inn Ebisu. We sincerely look forward to your next visit.
Guest User
Deluxe Twin Room
Stayed in May 2025
Couple
1 review
7.0/10
Posted on Jun 29, 2025
I would be happy if the hotel staff could provide a little more support. I think the cleanliness was pretty good. I would be happy if the breakfast was served a little earlier.
Original TextTranslated by Google
Response from Property: この度はご宿泊をいただき、ありがとうございます。また、各種サービスについての貴重なご意見ありがとうございます。シンプルでスタイリッシュな空間をご提供することが当ホテルのコンセプトですが、この度はご不便をおかけし申し訳ございませんでした。スタッフ一同サービスの向上に努めてまいりますので、今後ともプリンス スマート インをよろしくお願いいたします。プリンススマートインスタッフ一同
Explorer-Guan
Standard Single Room
Stayed in Nov 2024
Business traveler
16 review
8.5/10
Very Good
Posted on Dec 24, 2024
You can't store your luggage. If you need to store your luggage, don't choose this hotel, as your trip will be completely disrupted.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Guest User
Standard Single Room
Stayed in May 2025
Solo traveler
3 review
7.5/10
Posted on Jun 21, 2025
Perhaps because there are many restaurants around the hotel, there was no electric kettle in the room and I had to ask the front desk to borrow one. I wanted to drink tea in the middle of the night, but it was a hassle to leave the room to borrow one, so I held back. I liked the clean room with no unnecessary items, but I thought it was inconvenient when things I thought would be there weren't.
Original TextTranslated by Google
Response from Property: プリンススマートイン恵比寿この度はご宿泊ありがとうございます。 客室内の備品についての貴重なご意見ありがとうございます。今後の改善に活かしてまいります。今後ともプリンス スマート イン をよろしくお願い致します。 次のご宿泊を、心よりお待ちしております。 プリンス スマート イン スタッフ一同
Anonymous User
Standard Twin Room
Stayed in Nov 2024
Traveling with friends
14 review
9.5/10
Amazing
Posted on Dec 18, 2024
The hotel provides sandwiches + hot tea or coffee for breakfast. The dining place is comfortable and very satisfying. The room is clean, dry and wet are separated, and it would be better if the bathroom could have a clothes rack. In addition, there are too few towel racks.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Anonymous User
Standard Single Room
Stayed in Nov 2024
Traveling with friends
26 review
7.5/10
Posted on Dec 18, 2024
It is a brand of express hotels under Prince Hotel, with an excellent location, close to Ebisu tram station, and convenient to Daikanyama on foot. The old store of Majila is just a few steps away. Check-in is self-service, the room is small, but it is fully equipped and very clean. The breakfast is prepared and tastes good. But please note that check-out is at 11 o'clock, and you will be fined ¥1500 if you exceed the time limit, which is a bit annoying. In addition, you cannot store your luggage after checking out, and the locker is only for those who have not checked in.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,