Shinjuku Urban Hotel

Shinjuku Urban Hotel Reviews

Shinjuku Urban Hotel

Shinjuku Green Plaza, 2 Chome-8-12 Kabukicho, Shinjuku, Shinjuku Ward, Tokyo, 160-0021, JapanSee Hotel Details
Shinjuku Urban Hotel
Shinjuku Urban HotelShinjuku Urban HotelShinjuku Urban Hotel
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Guest Reviews

8.9/10
Very Good
105 review
Verified reviews
Location8.9
Amenities8.3
Service9.4
Cleanliness8.9
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All reviews(105)
Positive reviews(99)
Reviews with photos/video(24)
Great location(37)
Great service(34)
Awesome rooms(26)
Awesome stay(23)
Clean and tidy(22)
Great value for money(11)
Easy to get around(10)
Convenient for shopping(10)
Negative reviews(6)
Hasse2025
Standard Double Room-Smoking
Stayed in Apr 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jun 2, 2025
Good location and very clean.
wildepankruks
Single Room Non smoking
Stayed in Mar 2025
Solo traveler
13 review
10/10
Outstanding
Posted on May 3, 2025
I’m definitely coming back! My first rubber duck needs a friend 😁
Guest User
Smoking Small Double Room[Standard][Semi-Double Room][Smoking]
Stayed in Oct 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Nov 29, 2024
I love the hotel location and stuff Service mind. They are great and very polite. Definitely will come back. Actually, I even introduced this hotel to my boss and she selected to stay one night at this hotel.  She also said she will come back with her family. 
PHTOM
Pent House for Families Use (W/Washing Machine)
Stayed in Jan 2024
Family
5 review
9.5/10
Amazing
Posted on Feb 14, 2024
Quite spacious room size with central location though it is not a fancy hotel. Good to have a family getaway with more space inside the room. Very helpful frontdesk staff indeed.
Pattie Nattaya
Smoking Small Double Room[Standard][Semi-Double Room][Smoking]
Stayed in Nov 2023
Solo traveler
8 review
9.0/10
Great
Posted on Jan 11, 2024
Location is near Shinjuku-sanchome st. and walikng about 900 m. to go to Shinjuku st. Convenience to go around Tokyo by train and bus. All Japanese staff to take care of you. (Safety feeling) Next time, stayed Again.
LiuEric
Single Room Non smoking
Stayed in Oct 2023
Solo traveler
1 review
9.0/10
Great
Posted on Nov 9, 2023
The room I stayed is very clean. Room size is enough for a single person. Although the desk is a little bit old but it’s acceptable. The staffs are so nice and kind! Location of the hotel is good since it’s not too far away from Shinjuku station.
Guest User
Twin Room (No Cleaning), Smoking
Stayed in Apr 2024
Traveling with friends
2 review
9.0/10
Great
Posted on May 13, 2024
Excellent location. Hotel staff are very nice and they try every effort to help the guest.
Anonymous User
Single Room Smoking
Stayed in Jul 2023
Solo traveler
8 review
10/10
Outstanding
Posted on Aug 21, 2023
Amazing Hotel with big rooms according to Japanese standards, amazing location, My favorite part was the staff, of all the hotels i stayed in the staff of this hotel demonstrated real Japanese hospitality, Thank you so much for everything
Guest User
Single Room Non smoking
Stayed in Dec 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Jan 17, 2024
The hotel is super clean, cozy and good location. The staff is friendly and very helpful. I would rebook the hotel if I am going to Shinjuku area.
sersel
Single Room Non smoking
Stayed in Mar 2023
Solo traveler
64 review
7.5/10
Posted on Apr 26, 2023
It was an ok budget hotel although the price was super high I assume due to the busy season. If the price was better, I’d feel it worths the money as the location is great and the rooms is not bad for a budget hotel. One another issue was they don’t accept visitors. I’ll probably not stay again if I visit Tokyo.
Anonymous User
Single Room Smoking
Stayed in Oct 2022
Solo traveler
2 review
9.0/10
Great
Posted on Dec 4, 2022
Nice location, booked it the last minute
Response from Property: Thank you for staying with us. We hope to see you again.
Julia Long
Single Room Non smoking
Stayed in Apr 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on May 20, 2025
I don't really like Kabukicho, but the hotel has a great location close to two subway stations, and the staff is very nice and friendly. The hotel is a bit old, but it's okay, and it's nice to have a room with a real window that opens; it's quite rare.
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WingKai
Twin Room-Smoking
Stayed in Mar 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Apr 27, 2025
Very nice staff Older facilities Convenient location near the dance hall Good sound insulation But there are often police cars, which is quite noisy.
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Vladislav
Single Room Non smoking
Stayed in Feb 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 2, 2025
1. Room size. My room was quite spacious. Overall, there was enough space to open suitcases and put things away. However, the room would be a bit narrow for two people. There is a table in the room where you can work on your laptop. If you are traveling alone, you don't have to worry about the room size. There is enough space for one person. All bathroom accessories are provided. 2. Convenient location. Overall, you can reach any necessary store (uniclo, hnm, donki, bikkamera, etc.) in 10 minutes' walk. There is a 7/11 and Family Mart right at the entrance. It's a good place for shopping. Also nearby is Kabukicho (which I recommend visiting after 10 pm to experience "another Japan" :')) 3. Service. In all Japanese traditions, bows, keigo, etc. As a tourist on my first trip, all this was new to me, so the experience was interesting. Check-in and check-out are done automatically in a special machine, the staff will help you figure it out if necessary. 4. Amenities. I will separately comment on the toilet/bathroom and bed. As a person who constantly travels and who is not picky, I can say that the bed and pillow are moderately comfortable. You will definitely not have sore necks and backs. The bathroom is small, but you will have everything you need. There was no "shocking unsanitary conditions". Overall, everything was good. No complaints.
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재벌배씨
Single Room Smoking
Stayed in Dec 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Jan 28, 2025
It is very close to the Shinjuku shopping district and the station. But it is not noisy. The location is very satisfactory because it is right in front of Golden Gai, Subway, convenience store, and pharmacy. There is no laundry room, but there is a coin laundry if you walk 2 minutes down the back alley. I used it there. The hotel room is very spacious. However, the bathroom is a bit small. The staff are all very kind. The microwave is on the first floor, so they helped me use it, pressed the elevator button, and greeted me politely. I was very satisfied with my stay.
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