To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(110)
Positive reviews(13)
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Awesome rooms(6)
Great location(3)
Belinda
Quadruple Room
Stayed in Sep 2024
Family
10 review
3.0/5
Posted on Nov 22, 2024
Room is decent but not the most convenient location to the centre of tokyo.
Response from Property: Thank you very much for choosing our hotel. Thank you also for your evaluation of our rooms. On the other hand, we apologize for not meeting your expectations regarding access to the city center. We will make every effort to make our hotel's location and accessibility to nearby tourist attractions easier to understand.We will take your valuable feedback into consideration as we strive to improve our services to provide you with a better stay. We sincerely look forward to welcoming you again.
Agunos
Double Room
Stayed in Oct 2023
Family
3 review
4.7/5
Amazing
Posted on Nov 28, 2023
Good location, right at the Sasazuka Station which is very near to Shinjuku. The room is very spacious considering the usual Japan hotel space. Clean and has complete amenities for your needs, cooker, washing machine, tablewares, fridge. There are also a lot of convenience stores downstairs, 7-11, lawson, walk to family mart. There is alsp a shopping mall connected to the train station with uniqlo, muji and ABC mart
Response from Property: It sounds like you had a fantastic experience during your stay! The location, being right at Sasazuka Station and close to Shinjuku, must have made your travels very convenient. It's excellent that the room was spacious and well-equipped with amenities like a cooker, washing machine, and tablewares, providing you with a comfortable and convenient stay.Having multiple convenience stores nearby, as well as a shopping mall connected to the train station with popular brands like Uniqlo, Muji, and ABC Mart, adds a lot of convenience and options for shopping or grabbing essentials.If you have any more details to share about your experience or if you have further questions, feel free to let me know. Enjoy the rest of your time in Japan!
Poy RC
Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Place was good. Service minimum. Surrounding was food and a shopping centre in front.
Response from Property: Thank you very much for choosing our hotel. Thank you again for your valuable feedback. We are very pleased to hear that you were satisfied with our hotel's location. We are glad to hear that you enjoyed our convenient surroundings with food shops and shopping centers nearby. However, we are sorry to hear that our service was minimal and did not meet your expectations. We will strive to improve our services in the future. We sincerely look forward to your next visit. We look forward to your continued patronage.
Tiya.Nak
Quadruple Room
Stayed in Aug 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 3, 2023
The room was not bad, most of the furniture are abit old. But the amenities that the hotel provided are good. The location is abit far from tourist area but the train station is really near so it is quite convenient, although we can here all the train that come and go.
Response from Property: Dear Guest,Thank you for the great review of our hotel! Sincerely, We're glad to hear that you found the room satisfactory and appreciated the provided amenities. However, we understand that the location, while convenient due to its proximity to the train station, might have been a bit noisy with the train traffic. We'll take your comments into consideration as we strive to improve our services. If you have any specific suggestions on how we can enhance your experience, please feel free to share them. We hope to have the opportunity to welcome you back in the future.
Guest User
Quadruple Room
Stayed in May 2023
Family
6 review
4.0/5
Very Good
Posted on Jun 16, 2023
room big
Response from Property: It's great to hear that the room was spacious! Having a comfortable and roomy accommodation can significantly enhance your overall stay experience. If there's anything specific you'd like to share about your experience or if you have any other questions or requests, feel free to let me know. I'm here to assist!
Anonymous User
Double Room
Stayed in Nov 2024
Couples
89 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The room was clean and spacious, and it was considered large in Tokyo hotels. The location was also convenient, right at the subway entrance. Although it was noisy outside, it was still relatively quiet once the doors and windows were closed. It was just that the exhaust fan in the bathroom seemed to be unable to be turned off. I tried various methods but it didn't work. It was always running. Of course, the sound could not be heard when the bathroom door was closed, but there was still a faint sound.
Original TextTranslated by Google
Response from Property: この度は、当ホテルをご利用いただき誠にありがとうございました。お部屋の広さや清潔さ、立地の利便性についてご満足いただけたようで、大変嬉しく思います。特に東京のホテルとしては広めの空間をご提供できたことを、お客様に評価していただけたことを光栄に思います。一方で、浴室の換気扇についてご不便をおかけし申し訳ございませんでした。設備の仕様とはいえ、より快適にお過ごしいただけるよう、改善策を検討してまいります。貴重なご意見をお寄せいただき、ありがとうございました。今後も、お客様に快適な滞在をご提供できるよう努めてまいります。またのご利用を心よりお待ちしております。
Guest User
Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 17, 2024
Very satisfied with the room, highly recommended! Convenient transportation, right next to SASAZUKA station, only one subway stop away from Shinjuku. There are also many supermarkets and restaurants around. If you want to cook, you can buy groceries and cook at the hotel. There is a supermarket next to it that is open until 24 o'clock in the evening. There is also a 24-hour convenience store next to the hotel. Smoking is not allowed in the hotel, but there is a passage next to the hotel door that leads to the street behind the hotel, and there is a smoking area. Anyway, everything is very convenient, and the hotel is very soundproof. Although it is close to the subway, it basically does not affect sleep.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing KARIO SASAZUKA and giving us a good review. We're glad to hear you enjoy our location and the convenience of the surrounding area. We are also happy to hear that you enjoyed the hotel's buffet environment. Thank you for complying with our no-smoking policy. We are happy to hear that you can use the smoking areas around the hotel. Our entire staff is honored to assist you in making your stay as enjoyable as possible. We look forward to your visit again.
Hiro1972
Double Room
Stayed in Jan 2024
Family
6 review
3.7/5
Posted on Apr 10, 2024
It was a type of hotel with a front desk at the entrance of an apartment building. It may be more for long-term stays than for hotel use. The service was simple, but it was a bit pricey due to the schedule.
Original TextTranslated by Google
Response from Property: Thank you very much for using Kario Sasazuka and for sharing your feedback. We apologize that the price was a little higher due to the schedule. We will use your feedback to improve our services in the future. If you have any questions or requests, please feel free to let us know. We look forward to seeing you again.
나웅잇
Double Room
Stayed in Oct 2023
Travel with friends
1 review
4.5/5
Great
Posted on Dec 21, 2023
Three friends went, and the short friend used the sofa bed!
My friend said it was more comfortable than expected haha.
I liked the room because it was more spacious than other accommodations in Japan.
The accommodation facilities were very clean and I was satisfied with the refrigerator and kitchen facilities!
It would be even better for those staying long term! (There is a washing machine)
Anyway, for me, the most important aspect of an accommodation is cleanliness rather than location, so I was very satisfied with this accommodation! I also liked that there was a Lawson convenience store right below.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay this time. We are very glad that you liked our hotel. We are very pleased with our guests as it is close to the station and there are many shops around the hotel. In addition, we have a kitchen and washing machine available, so you can enjoy your stay leisurely. Also, be sure to come to our hotel when you come to Japan. All the staff are waiting for you. Thank you for leaving a review during your busy schedule.
Lau
Quadruple Room
Stayed in Jul 2023
Family
16 review
5.0/5
Outstanding
Posted on Aug 10, 2023
I booked a suite for a family trip. It was okay. I experienced the living environment of an ordinary Japanese family on the first day of the trip.
Clean and hygienic, the waiter answered successfully and helped to buy luggage urgently, very good
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for your stay. And thank you very much for your valuable feedback.
We are very happy that you enjoyed your stay at our hotel. We are honored that you were satisfied with the clean and hygienic environment and the service of our staff. We are also very pleased that you were able to purchase an emergency suitcase smoothly.
We are very happy that your wonderful trip with your family was a good opportunity to experience the living environment in Japan. We look forward to your next visit. If you have any questions or requests, please feel free to let us know. We will do our best to provide you with a comfortable stay. We look forward to seeing you again.
Suzhou
Quadruple Room
Stayed in Apr 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Very convenient transportation
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel. We're glad to hear you say it's easy to get around here. We are glad that our convenient location made your stay a pleasant one. We will continue to work hard to provide you with the most convenient and comfortable accommodation experience. We look forward to your visit again.
Guest User
Loft Bed Room
Stayed in May 2022
Other
1 review
4.0/5
Very Good
Posted on Jun 10, 2022
I was so happy that it was in front of the station! ️
The price is also reasonable.
It was nice that there was no extra service.
It would have been nice to have it... I thought it was about room wear.
If there is an opportunity, please come again.
Original TextTranslated by Google
Response from Property: We're glad to hear that you enjoyed our convenient location in front of the station, our reasonable prices, and the lack of extra services! Thank you for your feedback.
We appreciate your valuable feedback that you would have liked room wear. We may be able to improve this for your future stays, so please come back next time.
Please feel free to contact us with any questions or requests you may have. We're always happy to help you.