7 Chome-9-14 Ueno, Taito, Taito Ward, Tokyo, 110-0005, JapanSee Hotel Details
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1 night
Guest Reviews
8.0/10
Very Good
58 review
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Verified reviews
Location8.1
Amenities7.8
Service8.1
Cleanliness8.2
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All reviews(58)
Positive reviews(52)
Reviews with photos/video(15)
Awesome stay(12)
Convenient location(11)
Delicious breakfast(10)
Small room size(9)
Great service(9)
Clean and tidy(8)
Great location(8)
Negative reviews(6)
Dancing Shiba
Run Of House
Stayed in Feb 2025
Couple
7 review
9.0/10
Great
Posted on Mar 18, 2025
Tiny room as you would have expected for business hotel in Japan but nothing to complain because of its great location. Very close to Ueno station and worked perfectly for us who had to catch a train at 9am.
Guest User
Run Of House
Stayed in Feb 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Mar 9, 2025
The accommodation is within walking distance from the JR station.
Entry is by passcode.
The breakfast buffet is delicious.
cassapocket
Super Room
Stayed in Jan 2025
Family
16 review
10/10
Outstanding
Posted on Feb 26, 2025
Super Hotel Ueno
From Ueno Station Irigaya exit, it is a flat ground 10 min walk to the hotel. Ueno area also has lots to eat and shop, with a family mart nearby.
Hotel amenities are great - free samples of mask, lotion serums at the lobby, options of pillow, pyjamas, and the reception/bf area has free flow drinks most of the hours. Night hours, alcohol is free flow too.
Room size is small - to be expected, but the bed is comfortable. For the room of 3, pls expect that the luggage cannot remain open throughout haha. Toilets and room are clean.
Breakfast is the best part, with rice and buffet dishes, coffee/drinks. Menu changes every day too!
Tldr: rly like this hotel chain (stayed in osaka too), primarily for their yummy breakfast.
Guest User
Run Of House
Stayed in May 2025
Traveling with friends
1 review
7.0/10
Posted on Jun 25, 2025
We booked at the Super Hotel Ueno from Jun 19 to Jun 23. We, 2 persons, were assigned to a very small room, so my friend decided to stay in another room, costs another $8000 yen in cash only payment. Luckily, we can stay on the same floor (6th).
On Jun 23, 2025, our checkout day morning, we request to have late check out from 10am to 11am, and the receptionist requested all guests need to fill up the questionnaire or there will be a charge per room. We follow to fill in the form even though we believe one form should be sufficient. No one informed us that the only evelator will have maintenance from 11am to 2pm. So when we left the room to the elevator, the housekeeping informed us that we needed to hand carry all languages to the lobby by using the staircase due to the elevator maintenance and no luggage service was being offered. Under this circumstance, we just carried our suitcases to the lobby by ourselves. It really hurt my back as its triggered my lower back pain for the remaining Japan trip. I feel very upset about this service level that I have never experienced before when I traveled in Japan.
Guest User
Super Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Apr 26, 2025
It's a very good hotel, comfortable, close to the famous area. I forgot my wallet at the hotel. He kept it for me it’s very good service.
hannieee_04
Super Room
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Mar 29, 2025
Friendly staff. Clean hotel. There is a beautiful atmosphere inside and outside around that part of the city.
Wai hung
Run Of House
Stayed in Nov 2024
Couple
7 review
2.5/10
Posted on Dec 23, 2024
The staff give me the worst & smallest room to us even we paid for normal price ! The size of the room is not suitable for two person with suitcase! I will not recommend this hotel to my friends.
Hui Lan
Run of House
Stayed in Jan 2024
Solo traveler
11 review
8.5/10
Very Good
Posted on Feb 20, 2024
Location is about 5 mins from Ueno station and 8 mins from Keisei Ueno Skyliner. Also it’s fairly near to Ueno park, and lots to eat and shop around the area.
Room size is too small due to the big bed size and packing was a little difficult.
Breakfast was simple with soft buns and other Japanese food but tasted good.
Watcharaphon
Run Of House
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 17, 2025
Very Good
Shu Yuen
Run of House
Stayed in Apr 2023
Solo traveler
8 review
7.0/10
Posted on May 10, 2023
Walkable distance from JR. Nice staff. The surrounding environment may not be as convenient as other districts. A modest choice overall.
Wisit
Super Room
Stayed in Mar 2023
Family
5 review
9.5/10
Amazing
Posted on Apr 23, 2023
Good support, espcially about customer luggage delivery service from other loacation
Guest User
Super Room
Stayed in Feb 2023
Traveling with friends
1 review
7.0/10
Posted on Mar 19, 2023
free coffee and tea in 1F lobby were great.
the room is tiny and darkness, but for travel was ok to rest.
the location is next to UENO JR STATION , 8mins by walking .
summary the all was beyond the average.
Joe Ho
Super Room
Stayed in Aug 2023
Family
15 review
9.0/10
Great
Posted on Sep 12, 2023
Luggage storage may be outdoor if weather permits
Guest User
Super Room
Stayed in Feb 2023
Family
1 review
10/10
Outstanding
Posted on Mar 12, 2023
Nice place, high security-related, convenient to go from Kyoto station.