Hotel Monterey Ginza

Hotel Monterey Ginza Reviews

Hotel Monterey Ginza

2 Chome-10-2 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
Hotel Monterey Ginza
Hotel Monterey GinzaHotel Monterey GinzaHotel Monterey Ginza
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1 night

Hotel Monterey Ginza Guest Reviews

4.4/5
Very Good
498 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(498)
Positive reviews(488)
Reviews with photos/video(113)
Easy to get around(70)
Convenient for shopping(62)
Delicious breakfast(31)
Close to metro(23)
Well designed(16)
Friendly front desk staff(9)
Perfect for business trips(8)
Nice elevator(8)
Negative reviews(10)
Guest User
Twin Room
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 16, 2024
Room is not big but good enough. Thanks for the face mask and steam eye mask, etc provided. I travelled with my daughter. I got really bad gastro and called reception/concierge and asked if they had any medicine as I was basically too sick to walk. They said no and did not offer any other help. It was the first time my daughter (13-yr old) being in Japan. I had to send her out to buy some medicine for me. Thank Google map. Hotel itself is an old and beautiful building. Location is perfect, close to everything. I recommend it to people who don’t care much about services.
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. We hope to see you soon on your next visit to Tokyo. Sincerely.
Guest User
Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 28, 2025
I was very impressed by this hotel for many reasons. Firstly, while the room is compact, it has many handy amenities which make for a comfortable stay (kettle, drinking glasses, mouthwash cups, hairdryers)... This might sound basic, but I travel often for work and find that a lot of hotels do not stock these basic amenities anymore that make your stay a bit more comfortable. I liked the old-timey illustrations and decor, it all felt very well thought out. And the staff are very friendly and helpful. The front desk also had some complimentary spa face masks and skincare serums, it was a real treat that made it feel like a holiday. And its in the most quiet yet accessible part of Ginza, right across from a convenience store too.
annie chan
Double Room
Stayed in May 2024
Couples
1 review
3.7/5
Posted on Jul 1, 2024
Such a classic and lovely hotel among those typical one found, and they provide free facial cards and bath salt which are amazing caring thoughts.
Response from Property: thank you for recognizing our classic and lovely hotel. We are delighted that you enjoyed the complimentary facial care products and bath salts. Your kind words are truly appreciated. We hope to welcome you back soon. Goodbye and best regards, Hotel Monterey Ginza
Jknight
Double Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 2, 2024
They have excellent service and helped to keep my luggages after I check out for a couple of hours. Really good customer service and not to mention the location in Ginza is just nice.
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
Guest User
Double Room
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The room was great and comfortable, I recommend it to everyone
Response from Property: Thank You very much for staying with us＞What great feedback we have received from you! The team and I are delighted to hear that you had such an enjoyable stay here at Hotel Monterey GINZA.Come back soon and we look forward to serving you again.Front Desk
Rinn-TH
Twin Room
Stayed in Feb 2024
Travel with friends
25 review
4.5/5
Great
Posted on Mar 17, 2024
good location .. very closed to Main Ginza street and walking distance to Mitsugoshi. Room is a little small and staff not so friendly 😁
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. We hope to see you soon on your next visit to Tokyo. Sincerely.
JKkkkkk
Semi Double Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Very nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Property: Thank you very much for your stay in hotel Monterey Ginza. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Guest User
Double Room
Stayed in Aug 2024
Couples
5 review
4.7/5
Amazing
Posted on Dec 8, 2024
Not super clean room, but comfortable and nice. Great location and service
Response from Property: Thank you very much for your stay with Hotel Monterey Ginza.We appreciate your kind words about our location and service. However, we sincerely apologize for the cleanliness issue you encountered in your room and will take your comments into consideration for future improvements.We look forward to welcoming you back soon.
GamjaSarang
Single Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Nice place to stay. Perfect location & Perfect Service.
Response from Property: Dear Guest, We are glad that you enjoyed your stay at Hotel Monterey . Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Hotel Monterey .
Guest User
Double Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 16, 2024
Reason price for this location. Staff friendly.
Response from Property: Thank you for your positive feedback regarding our location and staff. We are delighted to hear that you found our team friendly and appreciated the value we offer. Your satisfaction is our priority.
Nana
Double Room
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Very near to the subway
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
etkpkwan
Double Room
Stayed in Jan 2024
Family
5 review
3.7/5
Posted on Mar 2, 2024
spacious room by Tokyo standard, convenient location, generally helful staff
Response from Property: Thank you very much for having stayed at Hotel Monterey . We hope to see you again.
Seet I
Twin Room
Stayed in May 2023
Family
1 review
4.7/5
Amazing
Posted on Jul 29, 2023
Great location and within walking distance to plenty of shopping and f&b around Ginza!
Response from Property: Reply from the property：Thank you very much for having stayed at Hotel Monterey Ginza. We hope to see you again.
Felix cool
Single Room
Stayed in Feb 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Mar 28, 2024
As usual, above average in service n cleanliness
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
Allen
Twin Room
Stayed in Jul 2023
Family
6 review
3.0/5
Posted on Aug 17, 2023
1. Inconsistent morning calls…not punctual at all. 2. Always lacking bathroom amenities such as ear buds, floor towels etc 3. Bugs in bedsheets