Hotel Monterey Ginza

Hotel Monterey Ginza Reviews

Hotel Monterey Ginza

2 Chome-10-2 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, JapanSee Hotel Details
Hotel Monterey Ginza
Hotel Monterey GinzaHotel Monterey GinzaHotel Monterey Ginza
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1 night

Guest Reviews

9/10
Great
562 review
Verified reviews
Location9.2
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(562)
Positive reviews(551)
Reviews with photos/video(127)
Easy to get around(73)
Convenient for shopping(70)
Delicious breakfast(36)
Well designed(19)
Close to metro(18)
Perfect for business trips(13)
Nice elevator(11)
Friendly front desk staff(11)
Negative reviews(11)
Guest User
Queen Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 21, 2025
This hotel exceeded all expectations! The rooms are elegantly designed with plush bedding and modern amenities. Waking up to breathtaking city views was unforgettable. Impeccable service and attention to detail—truly a 5-star experience!
Response from Property: Thank you very much for having stayed at Hotel Monterey Ginza.It is our greatest pleasure to learn that you liked our hotel, and it is our greatest honor to read such a nice comments.Thank you again for leaving your comments here.We are looking forward to seeing you again.
Guest User
Twin Room
Stayed in Sep 2024
Family
3 review
8.5/10
Very Good
Posted on Nov 16, 2024
Room is not big but good enough. Thanks for the face mask and steam eye mask, etc provided. I travelled with my daughter. I got really bad gastro and called reception/concierge and asked if they had any medicine as I was basically too sick to walk. They said no and did not offer any other help. It was the first time my daughter (13-yr old) being in Japan. I had to send her out to buy some medicine for me. Thank Google map. Hotel itself is an old and beautiful building. Location is perfect, close to everything. I recommend it to people who don’t care much about services.
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. We hope to see you soon on your next visit to Tokyo. Sincerely.
WaltersTrip
Twin Room
Stayed in Feb 2025
Travel with friends
2 review
8.5/10
Very Good
Posted on Mar 13, 2025
Hotel room was small but not a surprise for Tokyo. Not too many amenities in the building however was given water and face masks on arrival. Overall pretty good stay and great location if you want to explore Ginza.
Response from Property: Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Guest User
Twin Room
Stayed in Jan 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Feb 28, 2025
I was very impressed by this hotel for many reasons. Firstly, while the room is compact, it has many handy amenities which make for a comfortable stay (kettle, drinking glasses, mouthwash cups, hairdryers)... This might sound basic, but I travel often for work and find that a lot of hotels do not stock these basic amenities anymore that make your stay a bit more comfortable. I liked the old-timey illustrations and decor, it all felt very well thought out. And the staff are very friendly and helpful. The front desk also had some complimentary spa face masks and skincare serums, it was a real treat that made it feel like a holiday. And its in the most quiet yet accessible part of Ginza, right across from a convenience store too.
Response from Property: Dear Guest, We are glad that you enjoyed your stay at Hotel Monterey . Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Hotel Monterey .
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Mar 30, 2025
Will be better if there is a gym room. Location is good and near supermarket OK.
Response from Property: Thank you for taking time to post a review of our property. We were able to hear your valuable opinions. We look forward to serving you again soon.
annie chan
Double Room
Stayed in May 2024
Couples
1 review
7.5/10
Posted on Jul 1, 2024
Such a classic and lovely hotel among those typical one found, and they provide free facial cards and bath salt which are amazing caring thoughts.
Response from Property: thank you for recognizing our classic and lovely hotel. We are delighted that you enjoyed the complimentary facial care products and bath salts. Your kind words are truly appreciated. We hope to welcome you back soon. Goodbye and best regards, Hotel Monterey Ginza
Jknight
Double Room
Stayed in Feb 2024
Couples
4 review
10.0/10
Outstanding
Posted on Apr 2, 2024
They have excellent service and helped to keep my luggages after I check out for a couple of hours. Really good customer service and not to mention the location in Ginza is just nice.
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
Guest User
Double Room
Stayed in Dec 2024
Couples
13 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The room was great and comfortable, I recommend it to everyone
Response from Property: Thank You very much for staying with us>What great feedback we have received from you! The team and I are delighted to hear that you had such an enjoyable stay here at Hotel Monterey GINZA.Come back soon and we look forward to serving you again.Front Desk
Rinn-TH
Twin Room
Stayed in Feb 2024
Travel with friends
27 review
9.0/10
Great
Posted on Mar 17, 2024
good location .. very closed to Main Ginza street and walking distance to Mitsugoshi. Room is a little small and staff not so friendly 😁
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. We hope to see you soon on your next visit to Tokyo. Sincerely.
JKkkkkk
Semi Double Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Very nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Property: Thank you very much for your stay in hotel Monterey Ginza. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Guest User
Double Room
Stayed in Aug 2024
Couples
5 review
9.5/10
Amazing
Posted on Dec 8, 2024
Not super clean room, but comfortable and nice. Great location and service
Response from Property: Thank you very much for your stay with Hotel Monterey Ginza.We appreciate your kind words about our location and service. However, we sincerely apologize for the cleanliness issue you encountered in your room and will take your comments into consideration for future improvements.We look forward to welcoming you back soon.
GamjaSarang
Single Room
Stayed in Jan 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Feb 23, 2024
Nice place to stay. Perfect location & Perfect Service.
Response from Property: Dear Guest, We are glad that you enjoyed your stay at Hotel Monterey . Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Hotel Monterey .
Lai Ming
Double Room
Stayed in Nov 2024
Family
2 review
8.5/10
Very Good
Posted on Dec 16, 2024
Reason price for this location. Staff friendly.
Response from Property: Thank you for your positive feedback regarding our location and staff. We are delighted to hear that you found our team friendly and appreciated the value we offer. Your satisfaction is our priority.
Nana
Double Room
Stayed in Nov 2023
Family
13 review
10.0/10
Outstanding
Posted on Mar 23, 2024
Very near to the subway
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
etkpkwan
Double Room
Stayed in Jan 2024
Family
5 review
7.5/10
Posted on Mar 2, 2024
spacious room by Tokyo standard, convenient location, generally helful staff
Response from Property: Thank you very much for having stayed at Hotel Monterey . We hope to see you again.