To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(219)
Positive reviews(207)
Reviews with photos/video(50)
Awesome stay(27)
Easy to get around(26)
Friendly staff(23)
Small room size(19)
Relaxing hot springs(18)
Convenient for shopping(14)
Close to metro(5)
Negative reviews(12)
nauxli
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Nov 2024
Family
8 review
3.5/5
Posted on Dec 12, 2024
The hotel has a good location, just a few minutes walk from the Ueno station. Plenty of choices of restaurants nearby. But the hotel itself is a bit old, and it was a bit uncomfortable to go to onsen, which is located in the main building, if you book a room in the annex.
Travel_Explore_Continue
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Oct 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Jan 18, 2025
Room : Comfy
Cleanliness. : Good
Staff & Service : Friendly
Location: Very Convenient
- Located within Ueno street area
- 7-Eleven Store located right opposite the hotel
- Lots of shops and eating places around hotel
Additional :
- Water dispenser only provided at check-in lobby
- Free luggage storage service provided
- Coin operate washer & dryer provided
TANG RAYNE
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Aug 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Sep 21, 2024
Location is good,nearby train stations. But room & hotel is a bit aged.
Anonymous User
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is accomodating.. Staff are well mannered and approachable.
6/10
Ahmad Akmal Syahmi Noor Azahan
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 10, 2025
Surprisingly good for my small family of 4. Very convenient location, about 3-5mins from JR Ueno. Nearby lots of halal eateries around Ueno. Close to lots of shopping places as well. And Akihabara is only a 15-20mins walk. Totally worth it.
Noor Qinnarin
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Nov 2024
Family
3 review
4.0/5
Very Good
Posted on Jan 20, 2025
good services , good for travelers, a little bit small , but that is how japanese hotel is usually
RonnieCheng
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
This actually was an extension of my stay due to a join-in of another family member.
Again, the front desk is very friendly, and welcome guests with warm Japanese hospitality
I will definitively choose this hotel as my designated accommodation in Tokyo.
Nuttha
Superior Double Room (1 Double Bed) , Non Smoking-Annex-Extra Bed Is From 3rd Adult
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 13, 2024
Room size is very small but understandable since it is situated right inside Ueno walking street area. Although the small room, we found it to be very clean and well maintained. The best thing for this place is its location. Very near the Kaisei-skyliner and JR Ueno station. The area is full of delicious restaurants and late night Izakaya places. Would stay here again if I visit Tokyo again.
Guest User
Japanese Style Double Room (1 Double Bed) Non Smoking - Annex
Stayed in Nov 2024
Solo travelers
4 review
4.5/5
Great
Posted on Dec 10, 2024
Convenient location and price. A bit funny that you have to down to a busy street when you pass to the public bathroom
Guest User
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Sep 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 4, 2024
Booked a bunk bed for 3 persons, never realised the room size so small, we can’t open all the luggage at once, think this size of room only suitable for single person.
Bow Khovitsomboon
Cabin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The location is great. Locate at the center of Ueno. Easy to go shopping a d eating .
Eddie
Japanese Style Double Room (1 Double Bed) Non Smoking - Annex
Stayed in Jul 2024
Family
8 review
4.5/5
Great
Posted on Aug 28, 2024
Place is really good. Close to different MTR lines. Only 5 mins can reach station and go to take Skyliner to Airport.
Guest User
Standard Queen Room (1 Queen Bed) Non Smoking
Stayed in Jan 2025
Couples
14 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Great location, the room is also very clean and neat
pipatpong
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Oct 2024
Travel with friends
47 review
5.0/5
Outstanding
Posted on Nov 15, 2024
This hotel is good even the room is small. I love to go their hot spring.
Guest User
Moderate Double Room (1 Loft Bed) , Non Smoking-Annex
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 1, 2024
The room is a bit small, but the staff are kind and supportive. My daughter liked the public bath. It is convenient to go there from Ueno JR. I can feel safe to walk around and eat even after 11am.