Atour Hotel (Tianshui South High-speed Railway Station Shengda Plaza) Reviews
Atour Hotel (Tianshui South High-speed Railway Station Shengda Plaza)
Shengda Xincheng, Tianhe South Road, Maiji District, Tianshui, Gansu, ChinaView Hotel Details
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Atour Hotel (Tianshui South High-speed Railway Station Shengda Plaza) Guest Reviews
9.4/10
Outstanding
793 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(793)
Positive reviews(770)
Reviews with photos/video(111)
Delicious breakfast(96)
Quiet & comfortable(59)
Friendly front desk staff(58)
Convenient parking(54)
Close to train station(16)
Nice elevator(13)
Offers pick-up/drop-offs(10)
Negative reviews(23)
chai nyuk chu
Cozy Queen Room
Stayed in Mar 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Room is very clean, new hotel. Very near to tianshuinanzhan. Breakfast was good. Free shuttle service to train station
Response from Property: 在這個世界,總有不期而遇的温暖!我們勵志為每一位客人做全面的服務,提供優越舒適的環境,住的安心,猶如家一般温暖!我們期待您的再次入住!
nnnadya
Exquisite Double Bed Room (Plante Mattress + Deep Sleep Memory Pillow)
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 11, 2024
Very good hotel, clean and well maintained.
Response from Property: 旅途路上,總有不期而遇的温暖,在博亞,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝您寶貴的點評,我們希望一直與您同行相伴
JackxTravel
Cozy Queen Room
Stayed in Nov 2023
Solo travelers
2 review
8.0/10
Very Good
Posted on Dec 17, 2023
Facility is fairly new and advertised as the only none smoking hotel in the area so I booked it. However I smelled cigarettes my first night through the air vents. Unfortunately there doesn’t seem to be much enforcement around the policy. The shower head was a bit stuck with clogged pores so the water will spray outwards a bit but for a small city in gansu this is probably the best you’ll be able to get per hotel standard.
Response from Property: Thank you for choosing and recognizing Duoer, and also thank you for your valuable opinions. The hotel attaches great importance to your feedback. Duoer will definitely reflect on itself, work hard to improve its own shortcomings, and improve your stay experience. We are willing to be warm and simple in contemporary life. Guardians, you come back and we will continue to make progress.
Adamberage Ruklanthi
Exquisite Double Bed Room (Plante Mattress + Deep Sleep Memory Pillow)
Stayed in Sep 2023
Couples
12 review
9.5/10
Amazing
Posted on Oct 28, 2023
It was a very nice hotel with all the needed amenities. The breakfast was amazing. There's even access to washing machine and dryer to do laundry. Only issue was the first room they gave us had a strong smoking smell, even though they said the whole hotel was no smoking. But when we reported, they switched us to a new room right away.
Response from Property: Dear Duoer friends, thank you for your review of Duoer. We are deeply sorry for your experience during your stay. Your valuable opinions are very important to us. If you come here next time, we hope you can book this hotel again and witness the changes made by Duoer together.
Soon Leong
Cozy Queen Room
Stayed in Sep 2023
Business travelers
4 review
10.0/10
Outstanding
Posted on Nov 13, 2023
hotel is clean and the food is nice. front desk staff is friendly and helpful.
Response from Property: 親愛的朵友您好,非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快。
Dtong
Cozy Queen Room
Stayed in Feb 2024
Couples
25 review
9.0/10
Great
Posted on Apr 1, 2024
Could have provided breakfast at such prices
Response from Property: Thank you for choosing and recognizing Duoer, and also thank you for your valuable opinions. The hotel attaches great importance to your feedback. Duoer will definitely reflect on itself, work hard to improve its own shortcomings, and improve your stay experience. We are willing to be warm and simple in contemporary life. Guardians, you come back and we will continue to make progress.
Guest User
Cozy Queen Room
Stayed in Nov 2024
Family
27 review
10.0/10
Outstanding
Posted on Jan 23, 2025
The room is nice, comfortable, warm and bright. The Atour bedding experience is really good, and the free upgrade service is also good. The breakfast is rich and clean. The pick-up service master is very responsible and talkative. The only drawback is that the afternoon tea is just a decoration. When I asked about it, the service staff looked impatient and I was speechless. Since there is publicity and we want to attract more customers, we must pay attention to details. I hope it will be improved next time I come.
Original TextTranslated by Google
Response from Property: Thank you for your choice and praise. We are deeply moved and honored! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Jan 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Feb 11, 2025
It was my first time to visit Maiji Mountain in Tianshui. I searched for this hotel online. It seemed to be affiliated with Atour before, but now it has changed its name. However, the hotel is very clean and the service is very good. There is also a free pick-up service. The pick-up needs to be booked in advance. I will stay here next time.
Original TextTranslated by Google
Response from Property: Thank you for your choice and praise. We are deeply moved and honored! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 30, 2025
The service attitude is really good. The environment is also very good. The breakfast is rich. They also provide pick-up and drop-off services. It is very considerate. I will stay in this hotel again next time if I go to Tianshui again.
Original TextTranslated by Google
Response from Property: Thank you for your choice and praise. We are deeply moved and honored! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Dec 11, 2024
Very satisfied
Free pick-up or drop-off at the high-speed railway station/train station/Maiji bus station (make an appointment 3 hours in advance): The pick-up service is very good, thumbs up 👍👍👍👍👍👍👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: [Free parking] [Free afternoon tea] [Free fruit] Dear guests: Thank you for your choice and praise. We are honored to have received such a touching experience! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on Mar 7, 2025
The pick-up service is convenient and the service attitude is good.
Original TextTranslated by Google
Response from Property: Happy, happy~ We got a compliment. Everything we do is to get your satisfaction. We hope you can continue to support our hotel and look forward to your next visit~
Anonymous User
Cozy Queen Room
Stayed in Oct 2024
Business travelers
13 review
10.0/10
Outstanding
Posted on Nov 10, 2024
The hotel's pick-up service is very good and it is very close to the high-speed rail station. The transportation is convenient and it is easy to go to Maijishan Grottoes.
Original TextTranslated by Google
Response from Property: [Free parking] [Free afternoon tea] [Free fruit] Dear guests: Thank you for your choice and praise. We are honored to have received such a touching experience! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Solo travelers
1 review
9.2/10
Great
Posted on Nov 2, 2024
Service: The service is excellent. The attitude and service of the front desk staff and the driver responsible for the pick-up station are very good.
The pick-up service is very considerate, and the hotel is not far from the high-speed rail station and the airport.
Original TextTranslated by Google
Response from Property: [Free parking] [Free afternoon tea] [Free fruit] Dear guests: Thank you for your choice and praise. We are honored to have received such a touching experience! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Couples
9 review
10.0/10
Outstanding
Posted on Jan 13, 2025
The location is great, very close to the bus and high-speed rail. The room is clean and tidy, with complete facilities. The breakfast buffet was good with a lot of variety. Close to the business district, convenient for dining. There is airport pick-up service, first-class service! Five-star praise!
Original TextTranslated by Google
Response from Property: Hotel reply: Thank you for your choice and praise. We are deeply moved and honored! The hotel has a superior geographical location and the overall decoration is unique, fashionable and upscale. Such a unique style has also been recognized and praised by many customers. At the same time, the hotel has a gym and laundry room. At the same time, high-quality service is also one of our major features. We hope that our caring and enthusiastic service can help you. Thank you for choosing Boya among thousands of hotels and feeling satisfied. Thank you for taking the time to write a good review for us. This means a lot to us and is a great affirmation of our work. With your affirmation and encouragement, we will work harder to continuously improve the quality of service, strive to let more guests choose Boya, and let Boya meet more discerning friends like you! I hope you will visit Boya again next time, Boya will always be your friend! As a mid-to-high-end hotel in Maiji District, Tianshui, Boya Hotel serves every domestic and foreign customer attentively and hopes to sincerely help every friend. Boya is everyone’s second home when they are away from home. I hope that the comfortable atmosphere of the hotel will add some warmth to your travel. I hope that our warm and thoughtful service will accompany you on your trip. The rooms are fully equipped and the lobby provides free mineral water for customers. I hope you will always support us and look forward to your next visit!
Anonymous User
Cozy Queen Room
Stayed in Mar 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 19, 2024
I had a very good time at Atour Hotel. The location of the hotel is very convenient and close to public transportation. The hotel is very beautifully designed. I felt very comfortable when I entered the room. The air was fresh and clean. The room layout was very reasonable, the facilities were complete and modern, especially the bed was very comfortable, which made me sleep well. In addition, the beautiful girls at the front desk of the hotel were also very friendly and enthusiastic. They solved many problems for me and made me worry-free during my trip. There are also some facilities and services in the hotel, such as gym and restaurant, which made me feel very convenient. Overall, this is a very comfortable and pleasant hotel. I like the environment and service here very much and look forward to staying again.
Original TextTranslated by Google
Response from Property: I'm very happy that you like it here. Neighborhood service is one of the characteristics of our Atour Hotel. It is our responsibility to provide you with warm and thoughtful service and a comfortable and quiet resting environment. We will continue to work hard to serve every guest! Your comfort in our hotel is what we pursue. When you come to our hotel, it's like coming home, because we treat guests as family members and will definitely make you live comfortably. I look forward to your next stay.