Ibis Navi Mumbai

Ibis Navi Mumbai Reviews

Ibis Navi Mumbai

D 266, Ttc Industrial Estate, Thane, Maharashtra, 400705, IndiaSee Hotel Details
Ibis Navi Mumbai
Ibis Navi MumbaiIbis Navi MumbaiIbis Navi Mumbai
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1 night

Guest Reviews

8.1/10
Very Good
66 review
Verified reviews
Location8.3
Amenities8.1
Service8.0
Cleanliness8.3
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All reviews(66)
Positive reviews(47)
Reviews with photos/video(7)
Negative reviews(3)
Guest User
Standard Queen Room With Free Wifi
Stayed in Jun 2025
Business traveler
1 review
3.5/10
Posted on Jul 3, 2025
1. Very old towels 2. Lot of smell in the room 3. Not proper water system in the washroom 4. Door was not closing properly
Response from Property: Dear Ms. Kumar,Greetings of the day,Thank you for sharing your valuable feedback with us. Please accept our sincere apologies for the inconvenience you experienced during your recent stay at ibis Navi Mumbai.We are truly sorry to hear that your experience did not meet expectations. Issues mentioned are certainly not reflective of the standards we strive to maintain. Your comfort and satisfaction are extremely important to us, and we regret that these shortcomings affected your stay.Please be assured that we have taken your feedback seriously. The concerns you’ve raised have already been shared with our housekeeping and maintenance teams, and immediate corrective action is being taken to avoid such occurrences in the future.We value your patronage and sincerely hope you will give us another chance to offer you the comfortable and seamless experience that we are known for.If there is anything more we can do to make it right, please feel free to reach out to us directly.Warm Regards,Parag Patil,Operations Manager.Ibis Navi Mumbai.
PS Kuek
Standard Queen Room With Free Wifi
Stayed in Feb 2025
Business traveler
6 review
8.5/10
Very Good
Posted on Mar 26, 2025
Recommended hotel to stay.
HELMI ALHADDAD
Standard Twin Room With Free Wifi
Stayed in Jan 2024
Booked for others
6 review
7.0/10
Posted on Feb 16, 2024
The room was cleaned, but I booked twin bed and when I arrived it was double, it was disappointed but the next day the hotel has changed as my original booking
Khirul Anuar
Standard Queen Room With Free Wifi
Stayed in Jun 2024
Business traveler
2 review
7.5/10
Posted on Jul 11, 2024
Only toiletries not refilled during my trip. Staff very helpful. Breakfast buffet to be improved for western choice.
nia
Standard Queen Room With Free Wifi
Stayed in Nov 2023
Couple
21 review
10/10
Outstanding
Posted on Dec 31, 2023
Ibis was really warm and welcoming from the beginning. We came early so they gave us an early check-in and today we are checking out late at no extra cost. The hotels are like the international branches I have been to and they are truly best in class and clean. Must-try: Their breakfast buffet.
Guest User
Standard Twin Room With Free Wifi
Stayed in Apr 2024
Family
2 review
4.5/10
Posted on Jun 2, 2024
The rooms were not very clean , the hallway has a weird smell. Also some of the workers weren’t very friendly and helpful. Also they didn’t offer to carry our luggage. We had to carry on our own. They said it’s self service . Also card gets deactivated most of the time so had to go to the reception to get it activated.
もーぺんにゃ
Standard Queen Room With Free Wifi
Stayed in Oct 2023
Business traveler
24 review
8.5/10
Very Good
Posted on Nov 30, 2023
I booked a package including dinner buffet, food were tasty .
Joee Krub
Standard Queen Room With Free Wifi
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 26, 2025
Very good
Aishwariya
Standard Queen Room With Free Wifi
Stayed in Feb 2023
Couple
1 review
10/10
Outstanding
Posted on Mar 23, 2023
Amazing service
HyginusFernandes
Stayed in Mar 2025
Business traveler
8.0/10
Very Good
Posted on Apr 16, 2025
This is my follow-up review of the hotel after I had issues getting in touch with the hotel before my 9 night's stay. Let me start with the Pros: · The staff is friendly and courteous while providing professional service. The front desk was fully staffed even at 2:30am when I was leaving on the last day. · The color scheme of the hotel is vibrant and welcoming. It has a modern contemporary touch to its décor appealing to the younger generation. · Breakfast buffet is simple mostly south and north Indian fare, no Danishes and not too many cold cuts but enough. I just loved their coffee and tea. The lunch Thali is very inviting/innovative and worth a try, especially if you don’t have a big appetite like me · I found the chefs were very accommodating and were ready to go out of their way to cook something you’d like but wasn’t on the menu. Special thanks to Chef Santosh and the onsite egg station cook. · The front staff were very helpful in booking taxis (Ola/Rapido) for me. A shout out to Komal and Tanaya · The waiter that stood out was Rafique, who even gave a Wow! Moment by serving a ‘Thank You’ dessert on my last stay. The Cons include: · Being in an industrial area, mosquitoes in the common area are a problem. The staff try to mitigate the problem, but I feel they fall a wee bit short, especially in the dining area. · The housekeeping staff also can be a little more observant. Sharan was awesome and took care of issues that were pointed out to him. The housekeeping manager, too, went out of her way to ensure the rest of my stay was comfortable. To sum up, I would definitely consider staying here again & recommend to others. Thanks for reading.
6/16
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 30, 2025
Thank you for giving me excellent service and breakfast buffet was nice. Thanks pratima for the nice service and keep it up.
Guest User
Stayed in Jun 2025
Other
8.0/10
Very Good
Posted on Jul 17, 2025
I again stay at Ibis navi mumbai . It was amazing for me. The room was neat and clean. The service was great. Always thanks to pratima and all team members.💖💓🥰
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 15, 2025
The breakfast buffet was nice with good variety and fresh food. Loved the live egg station and fresh fruits. Staff was friendly and quick to help. Great way to start the day! ⭐⭐⭐
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 7, 2025
We stayed at ibis Navi Mumbai from 27th to 29th June 2025 for a short family break, and it turned out to be a wonderful staycation. The property was clean, comfortable, and well-maintained. The food quality was impressive, and the gym facilities were good. My 5-year-old daughter had a great time, and we enjoyed every moment as a family. I’d like to thank Arbaaz and Mihir at the front desk for making our check-in and check-out process smooth and hassle-free. As an Accor Platinum member, I was happy to receive complimentary breakfast for two days — a thoughtful benefit that made our stay even more enjoyable. A special mention to Chef Santosh for preparing handmade cookies for my daughter — it was a sweet gesture she truly appreciated. Our dining experience at the Spice It restaurant was also excellent. Kunal was extremely helpful and attentive throughout our meals, ensuring everything was taken care of. The overall service and hospitality were top-notch. We’re grateful for the warm experience and look forward to returning soon.
Brijesh S
Stayed in May 2025
Business traveler
10/10
Outstanding
Posted on Jun 17, 2025
Best room clean hotel staff are all good near to super market food quality are good all over best experience nice hotel visit
Response from Property: Dear Guest, Greetings of the day, Thank you for your wonderful feedback. We're delighted to hear you had a great experience. We truly appreciate your kind words and look forward to welcoming you back soon! Warm Regards, Arbaaz Ansari, Guest Service Manager.