D 266, Ttc Industrial Estate, Thane, Maharashtra, 400705, IndiaView Hotel Details
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Ibis Navi Mumbai Guest Reviews
3.9/5
Good
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(58)
Positive reviews(44)
Reviews with photos/video(7)
Great service(1)
Negative reviews(2)
HELMI ALHADDAD
Standard Twin Room With Free Wifi
Stayed in Feb 2024
Booked for others
7 review
3.5/5
Posted on Feb 17, 2024
The room was cleaned, but I booked twin bed and when I arrived it was double, it was disappointed but the next day the hotel has changed as my original booking
Khirul Anuar
Standard Queen Room
Stayed in Jul 2024
Business travelers
1 review
3.7/5
Posted on Jul 12, 2024
Only toiletries not refilled during my trip.
Staff very helpful.
Breakfast buffet to be improved for western choice.
nia
Standard Queen Room
Stayed in Dec 2023
Couples
18 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Ibis was really warm and welcoming from the beginning. We came early so they gave us an early check-in and today we are checking out late at no extra cost. The hotels are like the international branches I have been to and they are truly best in class and clean. Must-try: Their breakfast buffet.
Guest User
Standard Twin Room With Free Wifi
Stayed in May 2024
Family
2 review
2.2/5
Posted on Jun 2, 2024
The rooms were not very clean , the hallway has a weird smell. Also some of the workers weren’t very friendly and helpful. Also they didn’t offer to carry our luggage. We had to carry on our own. They said it’s self service .
Also card gets deactivated most of the time so had to go to the reception to get it activated.
もーぺんにゃ
Standard Queen Room
Stayed in Nov 2023
Business travelers
21 review
4.2/5
Very Good
Posted on Dec 1, 2023
I booked a package including dinner buffet, food were tasty .
Aishwariya
Standard Queen Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 24, 2023
Amazing service
Departure13969820281
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 25, 2024
I actually stayed at IBIS hotel for almost 15 days, but all those days are super comfortable, super welcoming, especially their service at breakfast, lunch, dinner was awesome 100/100 Worth of visiting The room service people are also so kind. Thank you
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pillai Director Guest Service
Escape42976165734
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel was too good and the staff were really sweet and nice . specially shweta...aakash...and preet was really helpfull....enjoyed the service.... And I would really suggest everyone the hotel...and again I am saying this the staff was really really good....the reception staff was also really helpfull and sweet...
Response from Property: Hi Guest, It was a pleasure having you with us at ibis Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is very pleasing to note that you had a comfortable stay experience and thank you for acknowledging the hospitality and efforts of our team. We look forward to welcome you back soon. Sincerely, Abhishek Pillai, Director Guest Service.
zehrah2019
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 3, 2024
Excellent Service and Quality Food is Amazing. Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food. Room was clean with the essentials. Hotel central, everything we needed for a short visit to Mumbai.
Response from Property: Hi Guest, Kudo!! The team is grateful for your comments and has motivated them to keep up the good work. See you soon again!! Warm Regards, Abhishek Pillai Director Guest Service
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 8, 2024
Just wanted to appreciate the service given by Mr. Abdul and mauzzam really enjoyed the dinner with my colleagues. Kuddos to the management of ibis navi mumbai for having such wonderful staff and service also wanted to mention Chef Santosh who prepared us a special paneer chilli.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel experience is very nice and fhe staff is too good especially Aakash .They took care of us very nicely. I stayed here for 1 month but the staff never gave a single chance to complain also the food is good over here highly recommended to all .
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 7, 2024
If you're looking for a practical, no-frills place to stay for a short visit or a business trip, Hotel Ibis is a solid choice. It’s reliable, affordable, and comfortable enough for a good night’s sleep, There is a staff guy whose name is Akash he is very good person and kind to us.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 7, 2024
Had a very good experience staying in Ibis for more than 30 days as part of our training. Especially Aaksh was a staff there who helped us with all the need, made us feel like home. Never gave us the feeling like we are guest, always treated us like our own brother. 😁♥️♥️
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 7, 2024
Went on ibis for training was staying there for 30 days , the room and the staff was very nice. They very great in their hospitality especially Aakash, he was one of the staffs, he was quick to answer out queries, always ready to help us with service and room related queries. The housekeeping staff was also quick to respond and take necessary actions.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 7, 2024
Had an amazing stay at ibis, really enjoyed the service and food at the restaurant, Mr. Abdul and Rohan were very great and enthusiastic towards there service, they were very polite and humble hats off the management Thank you ibis navi mumbai.