To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(18)
Positive reviews(9)
Reviews with photos/video(3)
Negative reviews(1)
display123
Deluxe Room
Stayed in Jun 2024
Couples
42 review
1.0/5
Posted on Jul 8, 2024
Came here for the hot air balloon. The hotels here are all cave style. But this hotel is a little off the Main Street but just in front of a famous landmark.
Rooms are generally dark and there’s 2 switches for lights.
Renovation is on going so it tends to be noisy.
Guest User
Executive Suite
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Aug 14, 2024
Excellent service. Fantastic room and the staff were extremely helpful.
Lelelvzhou
Executive Suite
Stayed in Oct 2023
Family
55 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel can choose between cave and large terrace rooms. Both room types have super large double jacuzzis.
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Guest User
Deluxe Room
Stayed in Sep 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 11, 2023
The hotel environment is very good. You can also have a small meeting in the lobby. You can see hot air balloons when you go out in the morning. It is so beautiful! Recommended!
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6/7
Guest User
Stayed in Nov 2024
Family
3.0/5
Posted on Dec 23, 2024
Average Stay Good cave hotel with great views for fotos.We were received by Bugar who was most helpful and accommodating. I will recommend this hotel anytime However Dinner menu is limited with no seafood being available. The waiter had limited understanding of english hence made it difficult to communicate. He did his best considering. Room cleanliness is good however soaps ,shampoos and bathroom toiletries are not replaced daily. Asking cleaning staff is a challenge because of lack of English. Room service menu is not in English hence we couldn't order.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 20, 2024
Really good hotel, the food was great! But the best part overall, was the staff, specially a staff member name BUGIR who works in the reception, he’s a really kind, caring person. My family and I would really recommend the hotel to everyone thinking about going to Capadoccia, good location, beautiful hotel, and clean. Bugir’s kindness and genuine care made us feel so welcome from the moment we arrived. It's clear that the heart of a great hotel is its people, and he truly made our experience special. His warm, thoughtful approach made all the difference…. This hotel is lucky to have him.💯👍
Guest User
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 9, 2024
We just got back to london after staying in one of the most beautiful place in Turkey and amazing cave hotel, Harem suites in cappadocia. The hotel is beautiful and the service from the staff is exceptional. We had a clean room. Water was provided all the time. Breakfast had many options. Mustafa was very friendly and helpful. Thank you for your hospitality. We will surely recommend this Hotel to our friends and family.
Guest User
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jul 26, 2024
Food was delicious and also the stuff was professional and attentive to our needs. We took two pastaS, two glasses of champagne and two deserts for the price of 116 euro. The restaurant is on the pricey side but definitely recommend if you want a restuarnat with a beautiful view an delicous food.
Guest User
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 20, 2024
Excelente ubicación, la atención por parte de BUGIR quien nos atendió en el lobby fue fantástica, nos ayudó en todo facilitándonos de una manera pronta, una persona muy educada vale la pena conocerlo y lo felicito porque se ve que su servicio de atender a los huéspedes es EXCELENTE