Top 5-Star Hotels in Tashkent

The room is very good and the location is also very good, next to citymall. I booked a king-size bed room and the front desk gave me a standard room. When I went to change it, they said the computer was messed up. The shower room was not replenished with bath gel in time.

I chose Hyatt for a trip with my parents. The service was OK. When we checked in, we hoped that both rooms were twin rooms. Although we were given a king-size room at the beginning, we were able to ask the waiter to separate the beds immediately after communication. The efficiency was relatively fast, but the water in the shower room would leak out when taking a bath. I hope the hotel can improve it. There are many varieties of breakfast, which is more suitable for Chinese elderly people.

A hotel for 4300 per night; the service is really worse than that of a 1500 domestic hotel; Not many breakfast options; the toilet is average; the cleaning on the second day is also very sloppy; the overall experience is average

An old high-end hotel with slightly outdated hardware, but the service is meticulous, from the front desk to the concierge, the room service staff are worthy of high praise. The attitude of the staff is rich and varied. The gym and swimming pool sauna are especially recommended, comfortable and professional!

Landmark no-frill hotel but unfortunately completely worn out. Rooms need a major renovatio. Staff is very friendly though. They gave me a lunchbox on the day of departure as I couldn't make it for breakfast. Good value for money but that's it.

Let me talk about the hotel booking first. The booking was for 8/19, and it cannot be changed on 8/10. Whether you stay or not, you have to pay the room fee. Normally, there is no problem, but if there is force majeure, such as flight cancellation due to weather, the loss is all the guests, and the hotel has no loss. I provided proof of the airline's weather reasons, but the negotiation was fruitless, and I lost one day's room fee. The funniest thing is that I booked 4 nights, and I have to stay for the remaining 3 nights, and I can't refund it. If I don't stay, I will be deducted directly. Is this an overlord clause? I don't know how Ctrip negotiated the agreement with the hotel and the agent. Are foreign hotels so strong? I hope that domestic customers will not be taken advantage of. Ctrip still needs to improve in this regard. Of course, Ctrip's customer service attitude is still good, actively communicated, and finally gave 100 yuan in compensation. Let's talk about the hotel itself. The hotel is in the downtown area, relatively close to the square and shopping center, and you can walk there. But the room is a bit small. The deluxe room is 33 square meters, but there is only one room, one bathroom and one cupboard. I estimate it to be about 28 square meters (room and bathroom 5x5 + 3 square cupboard and bathtub). The facilities are relatively simple. The basin is relatively small overall. The bathtub is a bit narrow and not wide enough. People who are a little fat can't move around. The sound insulation is poor. The sound of various cars on the road at night can be heard clearly. The breakfast is very Western style, which Chinese people may not be used to. There are many varieties of cheese, various sweet local cakes and fruits, which I feel I can't eat. Compared with the room rate of nearly 1,000 yuan a day, I feel that the cost performance is indeed not high. I have to question whether I will stay here next time❓

It's conveniently located near the airport. However, please note that amenities such as toothbrushes and bathrobes are not provided.

The staff is great and polite. The rooms are clean. The pool is absolutely a fairy tale - the staff tries to guess all your wishes - the lifeguard was especially impressive - he was interested and helped. The breakfasts are delicious and varied, accompanied by live music - which is very pleasant. The location of the hotel is convenient. There is an exchange office nearby. The hotel's exchange ATM did not work. The cleanliness is excellent. The price/quality ratio is super

Checking in was a nightmare I booked the hotel to stay 2 night before flying back to London. I checked in with my new wife as we just got married and the hotel reception demanded that we need a marriage certificate to stay at their hotel as my wife was Uzbekistan citizens and me being Uk. The reception was very rude unhelpful and even I was telling them that I am with my wife they didn’t want to check me in I found this very upsetting as I said if my girlfriend or female friend, wife was another nationality they won’t ask me for anything after talking to some fake managers that came to the reception they had to make so many phone calls to some places and after 45 minutes of waiting at the reception desk finally they checked us in was terrible no apologies was offered from 4-5 staff that had dealt with us 2 we’re supposed to be management which am not sure I feel they lied. I wasn’t happy at all with this from such a large hotel chain which I have used them in other locations. Room was good sized clean but service in general was poor for such a new hotel. Even morning breakfast staff no one ever said good morning or anything. There was no security at the front door ever when we came in or left the hotel to see local tourists attractions. Avoid the bar too expensive and cocktails weren’t great head to local restaurants for cheaper drinks. It’s a shame I can’t rate the service less than 1 stars if I could I would rate the service 0 stars. We stayed at the Wyndham in Tashkent as well with my wife didn’t have issues and staff there were fantastic.

The room is large, the facilities are complete, clean and tidy, the breakfast is rich, the spa and pool are of good grade, and there is a wave bath. The overall consumption is very good, thank you!