Holiday Inn Taiyuan City Center

Holiday Inn Taiyuan City Center Reviews

Holiday Inn Taiyuan City Center

No.6 Shuiximen Street, Yingze District, Taiyuan, Shanxi, ChinaSee Hotel Details
Holiday Inn Taiyuan City Center
Holiday Inn Taiyuan City CenterHoliday Inn Taiyuan City CenterHoliday Inn Taiyuan City Center
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Guest Reviews

9.5/10
Outstanding
4498 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(4498)
Positive reviews(4448)
Reviews with photos/video(1184)
Delicious breakfast(519)
Easy to get around(475)
Friendly front desk staff(287)
Close to metro(213)
Convenient for shopping(176)
Tasty restaurant(82)
Negative reviews(50)
Lai Peng Yeow
Twin Premium Room
Stayed in Mar 2025
Business traveler
22 review
8.0/10
Very Good
Posted on May 5, 2025
I recently stayed at the Holiday Inn Taiyuan City Center and had a comfortable and pleasant experience. The hotel is conveniently located in the heart of Taiyuan, making it easy to access nearby shopping areas, restaurants, and local attractions.
Response from Property: 親愛的客户,非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施,為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任!
Somzak
Twin Premium Room
Stayed in Mar 2025
Traveling with friends
6 review
8.5/10
Very Good
Posted on Apr 8, 2025
Very convenient location with metro access. You can use subway train from airport or train station to get to hotel Kaishesi station. It’s a bit busy business hotel when there is business conference event. Overall I am happy with the service although no English speaker staff
Response from Property: Thank you very much for choosing our hotel and sharing your stay experience. We are very glad that the location of our hotel has provided convenience for your travel. Regarding the inconvenience caused by the lack of English communication skills of the hotel staff as you mentioned, we sincerely apologize. We have included this issue in our important training plan and will strengthen the English training for the staff in the future to improve language service capabilities. We look forward to your future stay and believe that you will have a more perfect experience next time.
LAU
Superior Queen Room
Stayed in Feb 2025
Family
54 review
8.5/10
Very Good
Posted on Apr 1, 2025
Room is a little small but adequate, bed and pillows are comfortable. Breakfast have lots of selections but I just don't know why even International hotel chains can't provide proper ham , bacon and sausages. It's not as if China don't have pigs 😬
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Taiyuan City Center.Thank you very much for your appreciation of the comfort level of our hotel rooms and the richness of our breakfast offerings.We are deeply sorry that the ham, bacon and sausages failed to meet your expectations.Regarding breakfast meat dishes, we will actively optimize them. We also sincerely welcome your suggestions at any time. We look forward to your visit again.
Dayong Boston
Twin Premium Room
Stayed in Apr 2025
Couple
12 review
10/10
Outstanding
Posted on May 17, 2025
Everything is as advertised, and highly recommended!
Response from Property: 尊敬的賓客,感謝您下榻太原柳巷五洲假日酒店。酒店坐落於太原大南門柳巷商圈,交通出行便捷。酒店秉承洲際酒店集團旗下假日品牌理念,以舒適温馨的智能化客房,國際知名品牌床具及衞浴設施,為新時代的旅行者們帶來優質出行體驗。酒店自助早餐不僅提供多種中西式菜品,明檔還現場製作山西刀削麪、羊雜等山西特色美食,為您補充滿滿活力。很高興您在這裏度過了一段美好時光,您的肯定激勵我們為您及其他賓客提供更加優質的入住體驗。再次感謝您對我們的信賴,我們熱誠歡迎您再次惠顧。假日酒店賓客服務團隊!
Alwyn Kong
Superior Queen Room
Stayed in Dec 2024
Business traveler
4 review
10/10
Outstanding
Posted on Jan 11, 2025
Pleasant stay with friendly staffs, good amenities and excellent locality
Response from Property: Thank you for your support and love to Holiday Inn Taiyuan city center. We are glad to know that you had a pleasant stay with us. Your recognition is the driving force for us to keep moving forward, and we will continue to work hard to provide guests with excellent service experience. We look forward to seeing you again! Holiday Inn Guest Service Team!
MARK CRIMMINS
Superior Queen Room
Stayed in Jan 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 9, 2024
This was an amazing hotel to stay in: comfortable and luxurious. The staff were extremely kind, friendly, and helpful, from the front desk to the cleaning staff. The hotel is well placed for the City Center attractions. I found it an ideal spot, and my stay was ideal. I was sorry to leave, to be honest. Brilliant hotel and stay, service.
Response from Property: Dear guests, Thank you for choosing to stay at the Holiday Inn Taiyuan City Center and providing feedback on this stay. We are very happy to see that you have had a wonderful stay at our hotel. The hotel has a superior geographical location and convenient transportation, adjacent to Zhonglou Street and Food Street, with the subway entrance just outside. Our unremitting goal and direction is to create an outstanding hotel that guests love. The hotel's intelligent guest control system, clean and tidy living environment, and carefully prepared delicacies aim to provide maximum comfort and leisure for every guest. Thank you again for your kindness. Looking forward to meeting you again. Holiday inn Guest Service Team!
Guest User
Superior Queen Room
Stayed in Nov 2023
Family
3 review
8.5/10
Very Good
Posted on Jan 2, 2024
Guest services is great, good breakfast selection Don have floor heater for winter, toilet seat also not heated. Excellent location, walking distance to main shopping street. Very close to train station
Response from Property: Dear guest, thank you for staying at Holidayinn Taiyuan City Center . The hotel is located in the Liuxiang commercial district at the south gate of Taiyuan, with convenient transportation. The hotel adheres to the holiday brand concept under the InterContinental Hotels Group, providing high-quality travel experiences for travelers in the new era. The buffet breakfast in the hotel not only provides a variety of Chinese and Western dishes, but also makes Shanxi Daoxiao Noodles, mutton offal and other Shanxi specialty foods on the spot in the Ming archives to add vitality to you. Your feedback. Thank you again for your trust in us. We warmly welcome you to visit us again. Holidayinn Guest Service Team
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 30, 2023
Nana the manager was excellent. She is professional and helpful. Highly recommend
Response from Property: Dear guest: Hello, thank you for choosing to stay at the Holidayinn Taiyuan City Center for this trip. Thank you very much for your five-star review of Taiyuan Holiday Hotel and your recognition of Nana at our hotel front desk. Our service philosophy is called "being at home at home, laughing from the heart.". Every employee is committed to bringing a pleasant stay experience to every guest. No matter where we are, we promise to provide sincere and enthusiastic hospitality with a warm, enthusiastic, and optimistic experience, and proactive personalized service to make you smile. Sincerely invite you to visit again, and all hotel staff will continue to serve you wholeheartedly. Holidayinn Guest Service Team!
Simon Kimber
Deluxe Queen Room
Stayed in Jun 2023
Couple
5 review
9.5/10
Amazing
Posted on Aug 2, 2023
Fantastic attentive service and very helpful assisting foreigners. Lovely room and very clean and modern. Fast wifi. Only slight negative is that the breakfast is a bit limited in international food options, but then again they rarely have international guests
Response from Property: Dear guest, hello! Thank you for choosing Holiday Inn Taiyuan Center as your hotel for your trip to Taiyuan. We are honored to receive your praise and praise for the hotel, and we also appreciate the opportunity to provide you with services. The hotel's high-quality service and comfortable indoor facilities are deeply loved by guests! Sincerely hope that you can experience the strong humanistic feelings of Taiyuan while staying at the Holiday Inn Taiyuan Center in Taiyuan! Thank you again for your review. Looking forward to meeting you again! Holiday Inn Guest Service Team!
Lu
Deluxe Queen Room
Stayed in Aug 2023
Solo traveler
43 review
10/10
Outstanding
Posted on Sep 7, 2023
Everything is great, and the breakfast is amazing
Response from Property: Dear guest, thank you for choosing Holiday Inn Taiyuan City Center. Adhering to the international brand standards, the hotel is committed to bringing clean rooms and considerate services to guests. The plan of the day is in the morning. Every morning, the hotel's ADD Restaurant carefully prepares a buffet breakfast. In addition to traditional Chinese breakfast and exquisite western food, the shop also provides on-site production of local characteristics of mutton chop, Daoxiao Noodles, etc., helping you to save energy and start a new day of vitality. We are honored to receive your recognition and recognition. The hotel will continue to strive to create a warm and comfortable living environment for guests, meeting the needs of different guests with the highest cost-effectiveness. We look forward to your next stay. Holiday Inn Guest Service Team
joey
Twin Premium Room
Stayed in Jun 2025
Family
19 review
10/10
Outstanding
Posted on Jul 18, 2025
The environment is good, especially the breakfast is very rich, it should be the best in Taiyuan, and the price-performance ratio is good. Because we were catching the high-speed train, we didn't have enough time for breakfast, so the service staff packed some fruit yogurt and coffee for us to take away. I especially appreciate the thoughtful and considerate service of carry. If you come to travel here, Holiday Inn is more recommended.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻太原柳巷五洲假日酒店。酒店坐落於太原大南門柳巷商圈,交通出行便捷。酒店秉承洲際酒店集團旗下假日品牌理念,為新時代的旅行者們帶來優質出行體驗。酒店將不斷提高服務質量,帶給您更多驚喜體驗。期待您的再次蒞臨!祝您生活愉快,工作順利!假日酒店賓客服務團隊!
Guest User
Hollywood Twin Premium Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 18, 2025
Overall very satisfied, convenient location, comfortable room, self-service breakfast, Nana, assistant lobby manager, will follow up on any issues. Very welcoming.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your support and love for Taiyuan Liuxiang Wuzhou Holiday Inn. We are glad to know that you had a pleasant stay with us. Your recognition is our driving force for continuous progress. We will continue to work hard to provide guests with a pleasant service experience. All colleagues in the hotel present the true InterContinental hospitality to all guests, creating a home-like stay experience for every guest. Delivering the true hospitality has always been our service purpose and concept that we are constantly pursuing. We look forward to seeing you again! Holiday Inn Guest Service Team!
Guest User
Superior Queen Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 18, 2025
There are underground and ground parking lots with charging stations. The tram can be charged at the hotel. The room is spacious and bright, and the breakfast is also good. Nana, the assistant lobby manager, called in advance and provided thoughtful service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Taiyuan Liuxiang Wuzhou. The hotel is located in Liuxiang business district, Da Nanmen, Taiyuan, with convenient transportation. Adhering to the Holiday Inn brand concept of InterContinental Hotels Group, the hotel provides high-quality travel experience for travelers in the new era with comfortable and warm intelligent guest rooms, internationally renowned brand beds and bathroom facilities. The hotel's buffet breakfast not only provides a variety of Chinese and Western dishes, but also makes Shanxi specialties such as Shanxi knife-cut noodles and mutton offal on site to replenish your vitality. I am glad that you have spent a good time here. Your affirmation inspires us to provide you and other guests with a better stay experience. Thank you again for your trust in us, and we warmly welcome you to patronize again. Holiday Inn Guest Service Team!
bonnietjp
Hollywood Twin Premium Room
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 18, 2025
The room has Xiaodu smart control and the TV projection is also convenient. The hotel is conveniently located. Nana, the assistant manager of the lobby, called us in advance to reserve a room and arrange welcome fruits. The 2.6-meter bed is just right for three people, clean and hygienic, saving the trouble of adding an extra bed. I heard that the chef of the restaurant on the second floor is from Guangdong, and it tastes really good. I ate two meals in a row. In addition to trying local dishes, I also ate a lot of Shanxi specialties.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Taiyuan Liuxiang Wuzhou. The hotel is located in Liuxiang Business District, Da Nanmen, Taiyuan, with convenient transportation. The hotel adheres to the Holiday Inn brand concept of InterContinental Hotels Group and brings high-quality travel experience to travelers in the new era. The hotel will continue to improve the quality of service and bring you more surprises. Looking forward to your visit again! I wish you a happy life and smooth work! Holiday Inn Guest Service Team!
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jul 17, 2025
The hotel is conveniently located. There is a parking lot and convenience store downstairs. It is very convenient to travel. The bedding in the room is also comfortable. The service is particularly good. Nana, the assistant lobby manager, called in advance to make arrangements.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Taiyuan Liuxiang Wuzhou. The hotel is located in Liuxiang business district, Da Nanmen, Taiyuan, with convenient transportation. Adhering to the Holiday Inn brand concept of InterContinental Hotels Group, the hotel provides high-quality travel experience for travelers in the new era with comfortable and warm intelligent guest rooms, internationally renowned brand beds and bathroom facilities. The hotel's buffet breakfast not only provides a variety of Chinese and Western dishes, but also makes Shanxi specialties such as Shanxi knife-cut noodles and mutton offal on site to replenish your vitality. I am glad that you have spent a good time here. Your affirmation inspires us to provide you and other guests with a better stay experience. Thank you again for your trust in us, and we warmly welcome you to patronize again. Holiday Inn Guest Service Team!