Royal Rose Hotel Taipei Station

Royal Rose Hotel Taipei Station Reviews

Royal Rose Hotel Taipei Station

No.3 Huayin Street, Zhongshan District, Taipei, Taiwan, 104, ChinaView Hotel Details
Royal Rose Hotel Taipei Station
Royal Rose Hotel Taipei StationRoyal Rose Hotel Taipei StationRoyal Rose Hotel Taipei Station
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Royal Rose Hotel Taipei Station Guest Reviews

4/5
Very Good
58 review
Verified reviews
Location4.2
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(58)
Positive reviews(30)
Reviews with photos/video(5)
Clean and tidy(13)
Awesome rooms(11)
Awesome stay(9)
Friendly staff(6)
Convenient location(6)
Negative reviews(3)
mummywanders
Rose family room
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Hotel is located in walking distance to the main train station. The receptionist is very hospitable and ask us to help ourselves to the drinks and food at the waiting area. You can take the snacks and cook your instant noodles there. Generally, very happy with the accommodation. It looks newly renovated and clean as well.
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location near the main train station and that our hospitality made a positive impression. It's great to know you made use of the snacks and amenities in the waiting area – we love that our guests feel at home. We're also happy that you found the hotel clean and newly renovated. We hope to welcome you again on your next visit!
Liu, James Ren Kuey
Boutique Double Room
Stayed in Jul 2024
Business travelers
21 review
4.2/5
Very Good
Posted on Oct 26, 2024
Love the setup of corner rooms. Very clean and great amenities. Great location
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed the corner room setup, and that you found the room clean and well-equipped. It's also wonderful to know that our location was convenient for you. We hope to welcome you back soon for another great stay!
Guest User
Business double room
Stayed in Nov 2024
Business travelers
3 review
2.0/5
Posted on Dec 4, 2024
Avoid, not friendly or responsive
Response from Property: We're sorry to hear about your experience. Your feedback is very important to us, and we sincerely apologize if our service did not meet your expectations. We strive to provide a welcoming and responsive environment for all our guests, and it's disappointing to learn we fell short in this instance. If you'd like to share more details, please reach out to us directly so we can address your concerns and work on improving. Thank you for bringing this to our attention.
Guest User
Rose Double Room
Stayed in Dec 2023
Family
4 review
2.7/5
Posted on Jan 28, 2024
The hotel is clean and new, however, it is really small and felt very claustrophobic. Toilet is almost next to the bed. Not much walking room if u need to open up your luggage. Funny thing is the wardrobe to hang your clothes is so high up, anyone shorter than 1.6m will not be able to reach it. Location is near but secluded from Taipei main station. Near the Sun Yat Sen park though. Reception staffs wasn’t very welcoming or helpful.
Response from Property: Thank you for sharing your detailed feedback about your stay with us. We sincerely apologize for any inconvenience you experienced regarding the size of the room and the layout. You booked our standard room, and we welcome you to try our other room types next time. For example, our superior rooms offer more space, accommodating larger luggage. Alternatively, you might enjoy our deluxe double rooms with balconies and bathtubs.We're truly sorry to hear that our reception staff didn't meet your expectations in terms of friendliness and helpfulness. Providing excellent customer service is a top priority for us, and we'll make sure to address this issue with our team to ensure a more welcoming experience for all guests.We look forward to welcoming you back and providing you with excellent service. Have a wonderful day!Royal Rose Boutique Hotel - Taipei Main Station Branch
Zhishan
Boutique Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Nice room that looks clean and new. great service.
Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our nice, clean, and newly renovated room. Providing great service is our top priority, and we're glad to know that you had a pleasant experience with us.If you have any more feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back again soon!
Anonymous User
Rose Double Room
Stayed in Aug 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Great amenities and friendly staff!
Response from Property: Thank you so much for your kind words! We're delighted to hear that you enjoyed our amenities and found our staff friendly. We truly appreciate your feedback and look forward to welcoming you back for another great stay!
Claire Sea
Rose Double Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Good, I like how convenient it is
Response from Property: Thank you for your feedback! We're so glad to hear you found the location convenient. We aim to make our guests' stays as easy and comfortable as possible, and it's great to know we succeeded in that. We look forward to welcoming you again soon!
Guest User
Boutique Double Room
Stayed in Nov 2023
Family
2 review
3.7/5
Posted on Dec 23, 2023
Walking distance to Taipei Main Station Gateway to tourist attractions
Response from Property: Dear guest, Thank you very much for sharing your valuable stay experience at Royal Rose Hotel Taipei Main Station with us. It's encouraging to know that our location and value match your expectations. We honored that the overall aspect can leave you with wonderful memories. We sincerely look forward to serving you again.
Guest User
Rose family room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The service staff is friendly, the environment is clean and tidy, and there is a small living room behind the counter with various snacks, drinks, and instant noodles for passengers to enjoy. There are also self-service coin-operated washing machines and dryers. It really feels like a warm home!
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Response from Property: Thank you so much for sharing such detailed feedback! We are very happy to hear that you are satisfied with our services, environment and facilities. Providing you with home-like comfort is our goal and we hope to provide you with a pleasant stay again in the future! Looking forward to seeing you again!
Guest User
Business double room
Stayed in Oct 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Dec 3, 2024
It's close to the Zhongshan Underground R2 exit from Taipei Station, and it's not far away on foot even if you walk above ground. The room was renovated and clean, and the room I was assigned had a double bed and was comfortable. The toilets are not like the new Japanese luxury hotels, so I think that's the only thing Japanese people will be concerned about. I was staying without meals, but I was grateful that snacks and drinks were free. The reception staff spoke to me in Japanese and were very friendly, so I was able to stay comfortably.
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Response from Property: Thank you for staying at our hotel. We are also very pleased to receive your compliments regarding the location and staff. All of our staff will continue to work hard to provide better service in the future. We look forward to seeing you again.
Guest User
Business double room
Stayed in Sep 2024
Solo travelers
5 review
3.2/5
Posted on Oct 20, 2024
I felt relieved that the staff could speak a little Japanese. It is about a 5-minute walk from Taipei Station (Taipei Station bus station). I used Google Maps, but it was my first time in Taiwan, so I got lost and it took me even longer. For the elevator, touch the room key and then press the floor button. It was enough for a business double room for a solo traveler just to sleep. The bed was a little short, and the edge of the desk was close to my feet, so I slept at an angle (+o+). There is a window on the 2nd floor, but you can hear the sounds of cars and motorcycles outside (+o+). The water pressure in the shower is normal. Toilet washlet (paper cannot be flushed) Shampoo, body soap, hand soap, hair dryer available (hair dryer is on top of the safe) ⚠ No rinse, toothbrush, or shaving. Japanese 100-240V adapter can be used There is a Family Mart convenience store about a 1-minute walk away, so you can buy snacks and charge your IC card, which was good overall.
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Response from Property: Thank you for staying at our hotel. We are also very pleased to receive your compliments about the location and our staff. All of our staff will continue to work hard to provide better service in the future. We look forward to seeing you again.
Anonymous User
Boutique Double Room
Stayed in Dec 2024
Travel with friends
22 review
4.0/5
Very Good
Posted on Jan 26, 2025
It is located next to Taipei-Beijing Station, a 2-minute walk away. It is very convenient to take public transportation. It is also close to the Zhongshan business district. It can be reached within 10 minutes on foot. It is very convenient for shopping and eating. The room rate is reasonable and clean. The level is pretty good, and there are free cookies to eat.
Original TextTranslated by Google
Response from Property: 謝謝您分享這麼詳細的經驗!我們很高興您對我們的位置、便利性以及衛生環境感到滿意。台北車站附近的確是交通非常方便的區域,而且距離中山商圈也很近,能夠輕鬆享受購物和美食。我們也很高興您喜歡免費的小餅乾,讓您的住宿更加貼心!期待未來能再為您服務!
Guest User
Rose Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jan 15, 2025
The person at the counter was very nice and the room was clean. There was a noisy person in the room on the same floor, so I was worried about being able to hear them. There were free drinks and snacks on the first floor, so I was able to relax.
Original TextTranslated by Google
Response from Property: Thank you very much for visiting the Royal Rose Hotel. We would also like to thank you for taking the time to provide us with your valuable feedback despite your busy schedule. However, we are very sorry that you were inconvenienced by the facilities during your stay. We take your feedback seriously and would like to use it to improve our services in the future. All our staff look forward to welcoming you again.
Anonymous User
Rose Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Comfortable, clean, good location There is enough food for you to pick up There is also a supermarket nearby, so you don’t have to worry about going hungry in the middle of the night. There is also a parking lot nearby, so travelers who drive don’t have to worry. If you are a cyclist, there are many parking spaces nearby. Will stay again next time if I have a chance👍🏼
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are glad that you were satisfied with our accommodation. We will continue to maintain clean and comfortable facilities, and provide convenient self-pickup snacks, so that every traveler can enjoy a pleasant stay. I'm also glad that you mentioned the nearby supermarkets and parking facilities, which we have carefully arranged to make it more convenient for travelers. We look forward to having the opportunity to serve you again in the future and wish you a pleasant journey!
Guest User
Boutique Double Room
Stayed in Jul 2024
Couples
8 review
4.7/5
Amazing
Posted on Aug 19, 2024
The whole place is bright and clean, and there is also a snack area where you can take your own snacks, which is very considerate. The room is comfortable, but there is a slight smell when you open the door (similar to cigarette smell, but probably not.), but it does not affect your stay.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience! We're glad you found our environment bright and clean and enjoyed the thoughtful touches we provided. Making you feel comfortable is our goal. We are deeply sorry about the slight smell in the room that you mentioned. We will check and deal with this issue as soon as possible to ensure a perfect future stay. Thank you again for your valuable feedback and we look forward to having the opportunity to serve you again.